外掛標籤
開發者團隊
原文外掛簡介
Ruby Relay is a hosted live chat service. This plugin loads the Ruby Relay chat widget on every public page of your site, including WooCommerce shop, cart, checkout, and product pages. Configure everything from a standard WordPress settings page and the widget appears immediately.
Features
Zero-code install, configure everything from Settings > Ruby Relay
WooCommerce compatible with no extra setup
Async widget load so page render is never blocked
Nine built-in theme presets, plus per-color overrides for user messages, chat background, text, and header
Four corner positions
Optional custom link inside the chat window
Show or hide sender names, open the chat automatically on page load
No tracking scripts or analytics beyond the Ruby Relay session needed to deliver chat
How the widget works
The plugin loads https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js from Ruby Relay’s CDN and calls RubyRelayWidget.init() with the values you save in Settings > Ruby Relay. No data is sent to Ruby Relay until a site visitor opens the chat bubble and sends a message.
External services
This plugin loads a JavaScript bundle from Ruby Relay’s CDN and opens a WebSocket connection to Ruby Relay’s chat infrastructure when a visitor interacts with the chat widget.
Widget bundle: https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js
Chat API: https://api.rubyrelay.com
Chat WebSocket: wss://msg.rubyrelay.com
Personal data sent to Ruby Relay
Chat messages that site visitors send through the widget, and the page URL where the conversation started.
When the “Share logged-in user info” setting is enabled (off by default; admins must opt in from Settings > Ruby Relay) and a WordPress user is logged in, the plugin also sends the visitor’s WordPress user ID and email address to Ruby Relay so your support team has context on who is chatting. Nothing is sent for guest visitors, and nothing is sent at all until an admin enables the setting.
Ruby Relay’s terms of service: https://rubyrelay.com/terms
Ruby Relay’s privacy policy: https://rubyrelay.com/privacy
