前言介紹
- 這款 WordPress 外掛「ReplyIt Chat Widget」是 2026-02-19 上架。
- 目前尚無安裝啟用數，是個很新的外掛。如有要安裝使用，建議多測試確保功能沒問題！
- 上一次更新是 2026-02-20，距離現在已有 5 天。
- 外掛最低要求 WordPress 5.8 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.4 以上。
- 尚未有人給過這款外掛評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
chatbot | live chat | AI Chatbot | woocommerce | customer support |
內容簡介
總結：ReplyIt Chat Widget 是一個搭載 GPT-4 的客戶支援外掛，能直接提供智能、上下文回應的支援服務，與傳統基於樹狀決策的基礎對話機器人不同。
1. 這個外掛有哪些主要功能？
- AI 支援回應：GPT-4 了解上下文、處理複雜問題並提供準確回答
- WooCommerce 整合：訂單追蹤、產品搜尋、購物車幫助、庫存資訊
- 部落格內容整合：AI 可以搜尋、摘要和與訪客討論您的部落格文章
- 簡單設置：僅需複製 Widget ID 和 API Secret – 無需編碼
- 多語言支援：自動支援 20 多種語言
- 行動響應：在所有裝置上都有完美體驗
- 隱私保護：符合 GDPR，加密通訊
2. 這個外掛可以用在哪些情境？
- 電子商務：產品問題、訂單追蹤、購物車恢復
- 部落格：內容發現、文章摘要、FAQ 自動化
- 服務業務：潛在客戶捕獲、預約問題、服務信息
- 教育：課程詢問、報名幫助、內容導覽
3. 使用這個外掛有哪些必要條件？
- WordPress 5.8 或更高版本
- PHP 7.4 或更高版本
- 啟用的 ReplyIt 帳戶（免費註冊）
- WooCommerce 5.0+（選擇性，用於電子商務功能）
以上就是對 ReplyIt Chat Widget 外掛的介紹。
原文外掛簡介
ReplyIt Chat Widget brings GPT-4 powered customer support directly to your WordPress website. Unlike basic chatbots with decision trees, ReplyIt understands natural language and provides intelligent, contextual responses 24/7.
Key Features
AI-Powered Responses: GPT-4 understands context, handles complex questions, and provides accurate answers
WooCommerce Integration: Order tracking, product search, cart assistance, stock information
Blog Content Integration: AI can search, summarize, and discuss your blog posts with visitors
Easy Setup: Just copy Widget ID and API Secret – no coding required
Multi-language Support: Communicate in 20+ languages automatically
Mobile Responsive: Perfect experience on all devices
Privacy Focused: GDPR compliant with encrypted communications
WooCommerce Features
Order Tracking: Customers ask “Where is my order?” and get real-time status
Product Search: AI searches products by name, SKU, or category
Cart Assistance: Help with cart issues and checkout questions
Stock Information: Real-time availability and pricing
Proactive Messages: Cart abandonment recovery and product page assistance
Blog Content Features
Content Search: AI searches through your posts and pages to find relevant information
Article Summaries: AI can summarize long articles and provide key takeaways
Smart Recommendations: Suggests related articles based on conversation context
Category Browsing: Visitors can ask about topics and get relevant posts
Use Cases
E-commerce: Product questions, order tracking, cart recovery
Blogs: Content discovery, article summaries, FAQ automation
Service Businesses: Lead capture, appointment questions, service info
Education: Course inquiries, enrollment help, content navigation
Requirements
WordPress 5.8 or higher
PHP 7.4 or higher
Active ReplyIt account (sign up free)
WooCommerce 5.0+ (optional, for e-commerce features)
External Services
This plugin connects to the ReplyIt.ai external service (https://replyit.ai) to provide AI-powered chat functionality on your website. The plugin cannot function without this external service. All API requests are sent to the domain https://replyit.ai. Below is a detailed explanation of all external connections and data transmissions.
Service Provider
Service Name: ReplyIt.ai
Website: https://replyit.ai
Terms of Service: https://replyit.ai/terms
Privacy Policy: https://replyit.ai/privacy
Data Transmitted
1. Chat Widget Script
URL: https://replyit.ai/widget.js
When: On every page load where the widget is enabled
Data sent: Widget ID (configured in settings)
Purpose: Loads the chat interface for visitors
2. Domain Registration
URL: https://replyit.ai/api/widgets/{widget_id}/add-domain
When: When you save the plugin settings in the WordPress admin
Data sent: Your website domain name
Purpose: Registers your domain so the widget is authorized to load on your site
3. WooCommerce Context Data
URL: https://replyit.ai/api/widgets/{widget_id}/context
When: On page load when WooCommerce integration is enabled
Data sent:
Current page type (product page, cart, checkout)
Cart contents (product names, quantities, prices) if on cart/checkout
Current product details if on a product page
Customer email and name (only if logged in and customer consented to chat)
Purpose: Provides context to the AI so it can assist with relevant product and order queries
4. Order Status Data
URL: https://replyit.ai/api/widgets/{widget_id}/tools/order-status
When: When a customer requests order tracking through the chat widget
Authentication: Server-to-server only (requires API Secret in X-Widget-Secret header)
Data sent:
Order ID and order key (customer must provide from their confirmation email)
Order status and items
Shipping information
Purpose: Enables the AI to provide order tracking information to verified customers
Security: This endpoint is NOT publicly accessible – it requires valid API credentials
5. WooCommerce Settings Synchronization
URL: https://replyit.ai/api/widgets/{widget_id}/settings/woocommerce
When: When you save WooCommerce settings in the plugin admin
Data sent: Feature enable/disable settings (e.g., order tracking on/off, product search on/off). No personal data is sent.
Purpose: Synchronizes which WooCommerce features are enabled with the AI service
6. Blog Settings Synchronization
URL: https://replyit.ai/api/widgets/{widget_id}/settings/blog
When: When you save Blog settings in the plugin admin
Data sent: Feature enable/disable settings (e.g., blog search on/off, blog content on/off). No personal data is sent.
Purpose: Synchronizes which blog features are enabled with the AI service
Data Security
All data is transmitted over HTTPS (encrypted in transit)
API requests are authenticated using your Widget Secret (X-Widget-Secret header)
Order data requires customer verification (order key) before retrieval
No data is stored on ReplyIt servers longer than necessary for chat functionality
You can delete all data by removing the widget from your ReplyIt dashboard
User Consent
We recommend informing your website visitors about the chat widget in your privacy policy. The widget only processes data when visitors actively engage with it or when they are logged in and have consented to data processing.
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「ReplyIt Chat Widget」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
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