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② 後台搜尋「Papaya Assist – AI Chatbot for WordPress (RAG Knowledge Base Support)」→ 直接安裝（推薦）
原文外掛簡介
Papaya Assist is an AI chatbot plugin for WordPress that turns your website into a smart support system powered by Retrieval-Augmented Generation (RAG).
Instead of generic AI answers, the chatbot responds using your own content — including FAQs, product documentation, help articles, policies, and manuals. This makes it ideal for customer support, knowledge bases, SaaS onboarding, and eCommerce support automation.
With Papaya Assist, you can deploy a fully functional AI support chatbot in minutes — no coding, no training models, and no complex setup required.
The chatbot appears as a floating chat widget on every page of your WordPress site and works seamlessly on desktop and mobile.
Key Features:
AI chatbot for WordPress powered by OpenAI and RAG
Upload documents (PDF, DOCX, TXT) to build your knowledge base
Automatic AI customer support based on your website content
One-click setup from WordPress admin (no external setup required)
Fully customizable chat widget (colors, title, branding)
Real-time streaming AI responses for natural conversation experience
Secure document processing with vector search (Pinecone)
Mobile-friendly chat widget with fullscreen mobile mode
Lightweight frontend — no heavy CSS or JS libraries
Works with most WordPress themes and caching plugins
How It Works:
Install and activate Papaya Assist
Sign up or log in from your WordPress dashboard
Upload your documents (FAQ, guides, manuals, policies)
Click “Process Documents” to build your AI knowledge base
The chatbot automatically answers visitor questions using your content
Third-Party Services
This plugin uses external services provided by Papaya Assist to deliver AI chatbot functionality. No data is sent to third-party services until you activate the plugin and connect an account.
Papaya Assist Admin API
URL: https://34i2s32sx774dqpo6wssfi2jzy0ycwmw.lambda-url.us-east-1.on.aws
Purpose: Account login, authentication, document upload, ingestion, usage tracking, and account management
Data sent: email, API key, tenant ID, file metadata, and passwords (secure HTTPS)
Papaya Assist Chat API
URL: https://iirqt9b6h3.execute-api.us-east-1.amazonaws.com/Prod/chat
Purpose: Non-streaming chatbot responses
Data sent: visitor messages, conversation history (last 10 messages), tenant ID
Papaya Assist Streaming API
URL: https://dd63bb6z7j4r7pyiwvi5sqmhcq0gsgyz.lambda-url.us-east-1.on.aws/
Purpose: Real-time streaming AI chat responses (default mode)
Data sent: visitor messages, conversation history (last 10 messages), tenant ID
Papaya Assist Authentication
URL: https://weng.ca/auth/chatbot/
Purpose: Sign up / login for plugin activation
Data sent: tenant ID (URL parameter only)
Amazon S3 (Document Storage)
Purpose: Secure document storage for uploaded knowledge base files
Data sent: full document contents via presigned upload URLs
OpenAI API
URL: https://api.openai.com
Purpose: AI response generation and document embedding (RAG processing)
Data sent: user queries, conversation context, and document content
Terms: https://openai.com/terms/
Privacy: https://openai.com/privacy/
Pinecone Vector Database
URL: https://pinecone.io
Purpose: Stores embeddings for document-based semantic search (RAG retrieval)
Data sent: vector embeddings generated from uploaded documents
Terms: https://www.pinecone.io/terms/
Privacy: https://www.pinecone.io/privacy/
All services are hosted on AWS (us-east-1). By activating this plugin and creating an account, you agree to Papaya Assist Terms and Privacy Policy:
https://weng.ca/terms
https://weng.ca/privacy
