內容簡介
InfoChat 是一款為 WordPress 網站增添智能 AI 聊天小工具的外掛，能自動分析網站內容並準確回答訪客問題，同時收集潛在客戶資訊，提升轉換率。
【主要功能】
• AI 驅動聊天：連接 Google Gemini、OpenAI 或 Anthropic 的 API 金鑰
• 網站內容分析：自動分析頁面、文章及產品以提供準確回答
• 潛在客戶收集：在聊天過程中收集訪客聯絡資訊
• 內建潛在客戶管理：直接在 WordPress 中查看和管理所有潛在客戶
• 聊天歷史：完整對話歷史可在控制台中查看
• 自訂小工具：調整顏色、位置、歡迎訊息及聊天標題
外掛標籤
開發者團隊
原文外掛簡介
InfoChat adds an intelligent AI-powered chat widget to your WordPress website. The AI automatically reads your published pages, posts, and products to answer visitor questions accurately — while capturing leads for follow-up.
Key Features
AI-Powered Chat — Connect your own AI API key (Google Gemini, OpenAI, or Anthropic) to power the chat
Website Context Awareness — Automatically analyzes your pages, posts, and products so the AI gives accurate answers
Lead Capture — Collects visitor contact information during chat conversations
Built-in Lead Management — View and manage all leads directly inside WordPress
Chat History — Full conversation history stored and viewable in the admin panel
Customizable Widget — Adjust colors, position, welcome message, and chat title
WooCommerce Support — Automatically indexes product information including prices and attributes
Mobile Responsive — Works on all screen sizes and devices
Dark Mode Support — Automatically adapts to the visitor’s system preference
How It Works
Install & activate the plugin
Go to InfoChat → Settings and add your AI API key
Click “Analyze Website Now” to index your content
The chat widget appears on your website — visitors can ask questions and get instant answers
Leads are captured and viewable in InfoChat → Leads
Optional: CRM Integration
The free version includes a built-in lead management system. If you use an external CRM, you can optionally connect it:
InformSuite CRM (recommended) — erp.informsuite.com
HubSpot
Salesforce
Zoho CRM
Pipedrive
Custom API / Webhook
CRM integration requires an active account with the respective CRM provider. No plugin upgrade is needed — simply enter your CRM API credentials in the settings.
Supported AI Providers
You need an API key from one of these providers:
Google Gemini (recommended — free tier available)
OpenAI (GPT-4, GPT-3.5-turbo)
Anthropic (Claude)
Third-Party Services
This plugin connects to external third-party services. By using these services, you agree to their respective terms and privacy policies.
AI Providers (one required)
The plugin sends your website content (as context) and visitor chat messages to your chosen AI provider to generate responses.
Google Gemini (Google AI)
* Service URL: https://ai.google.dev/
* API Endpoint: https://generativelanguage.googleapis.com/v1beta/
* Terms of Service: https://ai.google.dev/gemini-api/terms
* Privacy Policy: https://policies.google.com/privacy
* Data sent: website content summary, visitor chat messages, chat history
OpenAI
* Service URL: https://openai.com/
* API Endpoint: https://api.openai.com/v1/
* Terms of Use: https://openai.com/policies/terms-of-use
* Privacy Policy: https://openai.com/policies/privacy-policy
* Data sent: website content summary, visitor chat messages, chat history
Anthropic (Claude)
* Service URL: https://www.anthropic.com/
* API Endpoint: https://api.anthropic.com/v1/
* Terms of Service: https://www.anthropic.com/policies/terms
* Privacy Policy: https://www.anthropic.com/policies/privacy
* Data sent: website content summary, visitor chat messages, chat history
CRM Providers (optional)
If you enable CRM integration, lead data (name, email, phone, company, chat transcript) is sent to your chosen CRM.
HubSpot
* API Endpoint: https://api.hubapi.com/
* Privacy Policy: https://legal.hubspot.com/privacy-policy
Salesforce
* API Endpoint: Your Salesforce instance URL
* Privacy Policy: https://www.salesforce.com/company/privacy/
Zoho CRM
* API Endpoint: https://www.zohoapis.com/
* Privacy Policy: https://www.zoho.com/privacy.html
Pipedrive
* API Endpoint: https://api.pipedrive.com/
* Privacy Policy: https://www.pipedrive.com/en/privacy
InformSuite CRM (WPAdroit CRM)
* Service URL: https://erp.informsuite.com/
* API Endpoint: Your InformSuite CRM instance URL
* Privacy Policy: https://wpadroit.com/privacy-policy
* Note: When InformSuite CRM live chat is enabled, a WebSocket connection is established to your InformSuite instance for real-time operator chat.
Custom API / Webhook
* Sends lead data to a URL you configure in the settings.
Data Handling
All chat conversations and lead data are stored in your WordPress database
Data is only sent to external services you explicitly configure (AI provider and/or CRM)
No data is collected by the plugin author
No analytics or tracking is included in this plugin
The plugin sets one cookie (infochat_session) to maintain the chat session (expires in 24 hours)
IP addresses are collected solely for rate limiting purposes
Privacy Policy
InfoChat stores all data in your WordPress database. The plugin does not send any data to the plugin author or any third party except the AI provider and CRM you explicitly configure. See the “Third-Party Services” section above for details on what data is sent to each service.
Site administrators are responsible for:
* Informing visitors about the use of AI chat and data collection in their privacy policy
* Ensuring compliance with GDPR, CCPA, or other applicable data protection regulations
* Configuring appropriate data retention policies
