外掛標籤
開發者團隊
原文外掛簡介
Streamline your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing.
Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction.
Here’s how HeroChat helps you grow your business and improve communication.
Live chat
Easily add a live chat widget to your website and start conversations with your visitors instantly.
With HeroChat, you can:
Provide real-time customer support directly on your website
Assist potential customers during their decision-making process
Engage visitors and capture leads efficiently
Automate conversations using chatbot functionality
Real-time notifications
Stay connected and never miss a message.
HeroChat includes a complete notification system, including:
Email notifications
Push notifications
Desktop alerts
Sound alerts and visual indicators
You can also update the browser tab title dynamically when new messages arrive.
Mobile experience
Turn any device into a support hub.
HeroChat works seamlessly across desktop and mobile devices and can be used as a progressive web app.
Install it on your smartphone or computer and manage conversations from anywhere.
Support features
Manage conversations in real time
Knowledge base integration
Message editor and saved replies
Departments and routing
Notifications and queue management
Email integration
Omni-channel communication
AI-powered translations and smart replies
Reports and analytics
Ticket system and offline messages
And more
Chatbot features
Automated conversations
Easy-to-use interface
Pre-built templates
Training and customization
Rich message support
Human takeover
Multilingual support
Knowledge base integration
WooCommerce compatibility
Integration with platforms like Facebook and Telegram
AI-powered automation and analytics
Advanced actions and workflows
Marketing features
Popup messages
Welcome messages
Follow-up sequences
Subscription forms
Newsletter integration
Automation triggers
Multi-user messaging
WooCommerce integration
Proactive chat campaigns
Rich interactive messages
User management
User registration and login
Manage agents and customers
Search, filter, and organize users
Customer insights and tracking
Automatic language detection
Developer features
Web API
JavaScript API
PHP API
Custom integrations and use cases
Additional features
Progressive web app
WordPress integration
Multilingual and RTL support
GDPR and privacy tools
Customizable design
White-label ready
Secure and scalable
Full-screen and panel chat modes
High performance architecture
External services
This plugin connects to the HeroChat service at https://app.herochat.io to load and display the live chat widget.
When enabled, the plugin loads a JavaScript file from HeroChat. This request may include:
Your HeroChat ID
Website language
Technical request data (e.g. IP address, browser, referrer)
This service is required for the plugin to function.
Terms of Service: https://app.herochat.io/terms-of-service.txt
Privacy Policy: https://app.herochat.io/privacy-policy.txt
