內容簡介
安裝Formilla's Customer Support Software for WooCommerce即可使用免費的即時聊天（可升級至高級版）。為您的訪客提供線上聊天支援，觀察他們從頁面到頁面的瀏覽情況，並查看他們購物車內容。
Formilla平台功能:
即時安裝：一旦您在WooCommerce或WordPress網站上安裝插件並註冊Formilla帳戶，您就能在幾分鐘內即刻啟動。在安裝/啟用此插件時，即可在您的網站上顯示即時聊天小部件，您也可以在Formilla.com雲端帳戶中自訂聊天內容。
購物車詳細資訊：在使用WooCommerce（WordPress電子商務插件）時，Formilla將自動顯示訪客即時聊天中的購物車內容。如果您使用我們的高級方案之一，您還可以從即時聊天儀表板的訪客監控功能中查看活躍訪客的購物車內容。了解訪客添加到購物車中的產品、每項產品的數量、小計和總計金額，利用主動聊天或請求聊天功能確保訪客在離開網站前進行購買。
即時訪客監控：Formilla的即時訪客監控/追蹤功能可讓您查看您網站上的活躍訪客數量，並與他們發起聊天。查看訪客的登錄電子郵件、所在地、最近查看的網頁、正在使用的操作系統（Windows、Mac、iOS、Android等）或網絡瀏覽器、流量來源（Google、Facebook、其他鏈接網站等）、是否為新訪客或回頭客等更多資訊。Formilla即時聊天訪客監控是付費功能，隨附我們的專業版或更高版本。
A.I.聊天機器人：Formilla聊天機器人允許客戶使用人工智能（付費功能外掛）設置Helper Bot，以在任何時候自動回答常見訪客問題，昼夜不停。查看我們的Helper Chat Bot教程以了解更多。
桌面通知：啟用桌面通知功能，每當您收到聊天信息時，都能看到警示框，以確保您不會錯過任何聊天。此功能目前可與Chrome、Firefox和Safari協同使用。
iPhone、iPad和Android設備的移動應用程式：使用我們的iPhone/iPad或Android應用程式，即可透過手機或平板電腦進行即時聊天，只需安裝應用程序，然後登錄您的Formilla即時聊天帳戶即可隨時隨地與顧客交談!
語言支持（國際）：我們的所有套餐都允許您以任何語言自訂即時聊天小部件，包括西班牙語、法語、德語、荷蘭語、葡萄牙語、中文、印地語、意大利語等等！
需要電子郵件地址：在訪客開始即時聊天之前，您可以要求他們提供其電子郵件地址，包含他們在未來的行銷機會中。
智能信息：以前所未有的方式針對訪客！使用智能信息，您可以在許多不同的情況下自動顯示自訂信息給您的網站訪客（高級方案）。
營銷自動化（電子郵件訊息）：使用Formilla自動電子郵件訊息，讓顧客繼續訪問您的網站。利用這項功能與顧客保持聯繫，讓他們時刻記得您。
外掛標籤
開發者團隊
② 後台搜尋「Customer Support Software, Live Chat, & Marketing Automation」→ 直接安裝（推薦）
原文外掛簡介
Install Formilla’s Customer Support Software for WooCommerce and get started with FREE live chat (Premium Upgrades available). Provide online chat support to your visitors and view them navigate your website or store from page to page, along with the ability to view the contents of their shopping cart.
Formilla Platform Features:
Installs Instantly: You’ll be up and running within minutes once you install the plugin to your WooCommerce or WordPress site and sign-up for a Formilla account. The live chat widget will appear on your site upon installation/activation of this plugin and you can customize your chat in your Formilla.com cloud account.
Shopping Cart Details: When using WooCommerce (WordPress ecommerce plugin), Formilla will automatically display a visitor’s shopping cart contents in real time during a chat. If you’re using one of our premium packages, you can also view your most active visitors’ shopping cart contents using the visitor monitoring feature from the live chat dashboard. Know what products visitors have added to their shopping cart, the quantity of each item, sub-total, and grand total. Use proactive chat or request chat functionality to ensure customers purchase before they leave your website.
Real-time Visitor Monitoring: Formilla’s real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View visitor login email, where your visitor is located, their recently viewed web pages, what operating system (Windows, Mac, iOS, Android, etc.) or internet browser they are using, where the traffic came from (Google, Facebook, other linking sites, etc.), whether they are a new or returning visitor, and more. Formilla Live Chat visitor monitoring is a paid feature and comes with our Professional package or higher.
A.I. ChatGPT Bots: ChatGPT Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to respond to visitor questions 24/7 (paid feature add-on). You’ll see a huge improvement in your staff’s efficiency and dramatically boost customer satisfaction too. Check out our ChatGPT Bots tutorial to learn more.
Desktop Notifications: Make sure you don’t miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari.
Mobile Apps for iPhone, iPad, and Android Devices: Live chat via your mobile device or tablet by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla Live Chat account to chat with customers from anywhere!
Language Support (International): All of our packages allow you to customize your live chat widget in any language, including Spanish, French, German, Dutch, Portuguese, Chinese, Hindi, Italian, and much more!
Require Email Address: Before visitors start a live chat, you can require them to supply their email address and include them in future marketing opportunities.
Smart Messages: Target visitors like never before! With Smart Messages, you can automatically display custom messages to your website visitors in many different scenarios (Premium packages).
Marketing Automation (Email Messaging): Keep customers coming back to your website with Formilla automatic email messaging. Use the “Personal” template so it looks like you’re contacting your customer directly, and not via a mass email marketing campaign. Use the “Professional” template when sending a company announcement, blog update, or similar, which includes your company logo, social links, and company address. Marketing automation features are a paid feature and come with our Growth package.
Marketing Automation (In-App Messaging): Display In-App/website popup messages to your Formilla contacts using multiple different display types on your website (popups, corner widgets, website bars). Announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors. Marketing automation features are a paid feature and come with our Growth package.
Integrate with hundreds of apps using Zapier: Automatically post chat transcripts directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.). This comes with any Premium plan.
Robust APIs: Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs. Track last order date, member signup date, total amount spent, or anything else.
