[WordPress] 外掛分享： Formgong – Contact Form with Email and Telegram Alerts

內容簡介

Formgong 是一款表單後端外掛，能將聯絡表單發送至 Formgong 端點，並將潛在客戶資料儲存於 Formgong 收件箱。無論是免費方案還是付費方案，Telegram 通知即時推送，讓使用者隨時掌握表單提交情況。

【主要功能】
• 支援 WooCommerce 商品頁與訂單頁的問題提交
• 免費方案可將每次提交發送至一個電子郵件地址
• 付費方案可將提交發送至最多五個電子郵件地址
• 提供多種表單模板選擇
• 可使用短碼或區塊輕鬆嵌入表單

外掛標籤

開發者團隊

原文外掛簡介

Add a contact form, pick a design, and messages arrive by email, and in Telegram once you connect it. You don’t need an SMTP plugin, because your host’s mail is never used: Formgong delivers the message itself and keeps a copy in its inbox, so nothing gets lost when an email lands in spam.
What you get:

A Formgong form block and a [formgong] shortcode.
Ready templates: website forms, starter layouts, and industry forms such as a doctor appointment, an insurance quote, a salon booking, or a job application.
An email for every submission, instant Telegram alerts if you connect a chat, and one inbox for all your forms.
On WooCommerce, a question form on the product page and on the customer’s order page.
On WooCommerce, free product reviews: stars, approved reviews and a Write a review link on every product page, the rating in the product’s structured data for Google, and a CSV of your existing WooCommerce reviews to bring them along.
Spam protection with a honeypot, rate limits, and Formgong’s own checks.
Labels and messages in 12 languages.

Formgong is a form backend. This plugin posts the form to your Formgong endpoint. Create a free account at https://formgong.com, copy the access key, and paste it under Settings → Formgong.
The plugin is tested on WordPress 7.1 with WooCommerce and the Storefront theme. Plugin Check passes.
On a WooCommerce store the same plugin can add:

a question on the product page, including the product name, SKU, and URL
a question on the customer’s order page (not the confirmation page after checkout), including the order number, only for a customer who can view that order

Checkout, payments, and WooCommerce order emails stay in WooCommerce.
Product reviews for WooCommerce
Formgong reviews work the same way on WooCommerce as on Shopify, and they are free. Create a review site under Dashboard → Reviews in Formgong, paste its key under Settings → Formgong → Product reviews, and turn on “Show Formgong reviews on product pages”.

The product page gets the star average, the approved reviews, and a Write a review link to your Formgong review page. Reviews are stored per product, by the WooCommerce product ID.
You approve or hide reviews, reply to them, and turn on AI summaries, translation and photos in the Formgong dashboard.
Choose whether Formgong replaces the WooCommerce Reviews tab or sits next to it in its own tab. The shortcode [formgong_reviews] places the reviews anywhere, for example in a block theme’s product template.
The rating is added to the Product structured data WooCommerce already prints, so Google sees one Product with one rating, never two.
Settings → Formgong → Download WooCommerce reviews (CSV) exports your existing reviews, with their dates and your replies, in the columns Formgong’s import reads. Upload the file under Dashboard → Reviews → Import. Imported reviews wait for your approval.

The access key is public. It can submit the form. It cannot read the inbox. Paste it under Settings → Formgong, then click Send a test submission. That test uses [email protected] and does not finish the Formgong connect wizard. Submit the public page to finish it.
Place the form with the Formgong block or the shortcode [formgong]. The block has a template picker. On a product template, [formgong product="1"] adds the current product’s name and SKU.
Pick a Formgong template with [formgong template="aula"], the block’s template setting, or Settings → Formgong. An empty product or order template inherits the main template. The slug plain forces the built-in contact form. A shortcode or block template wins over the settings. The heading stays “Question about this product” or “Question about this order” unless you set a custom heading. Other forms say “Contact us” in the form language; an industry template uses its own name, such as “Doctor appointment form”; a survey has no heading. Website and starter template names never show to visitors.
The catalog matches the site templates, the starter layouts, and the industry forms such as clinic-appointment. The full slug list is below and on https://formgong.com/docs/wordpress . Styles are scoped so Storefront, Astra, and Twenty Twenty-Five do not restyle the fields. The labels, the button, and the headings follow the form language: the Form language setting, or the language of the site. Formgong has twelve (uk, en, pl, tr, ar, he, es, fr, pt, hi, ja, de); any other site language shows English.
For theme authors: the Formgong custom form block
A theme that has its own form design (steps, a star rating, a file drop zone, a product picker) can ship only the markup: a

with its fields and no action, key or sending script, inside the block formgong/custom-form. The plugin adds the action (/submit), the access key from Settings → Formgong, the language, the page address, the redirects and a honeypot to every such form, and sends it in the background. The result comes back as events on the form: formgong:sending, formgong:sent (only after the server answered success: true) and formgong:error, so the theme only draws the states. A form with a file field is sent as multipart. The block setting reviews loads the approved reviews of the key and fires formgong:reviews. Without an access key the forms are left out; an administrator sees a reminder instead.
Every form sends a hidden _page_url with the current page address: scheme, host, and path. The query string is never sent, because it can hold a secret such as a WooCommerce order key. Formgong stores the address as the submission page when the host matches the referrer. A cross-origin post often sends only the site home in the referrer, so this field is what records the real page. If the browser sends no referrer at all, the address cannot be checked and the submission page stays empty.
Template slugs
Website: craftline, orrery, lattice, lattice-estate, shoal, lattice-atelier, soglia, halftone, ocra, arcwell, aula, goldleaf, quell, kavelle, burrow, selune, brightmoss, averin, sorrel, odera, tamsa, fernlow, stilla, somna, lucerna, marrow.
Starter layouts: html-contact, ajax-contact, tailwind-contact, modal-contact, dark-contact, minimal-contact, ai-builder.
NPS: nps.
Industry: clinic-appointment, patient-intake, insurance-quote, insurance-claim, order-inquiry, returns, wholesale, real-estate, course-enrollment, salon-booking, auto-service, legal-inquiry, renovation-estimate, job-application, event-registration, catering, tour-booking, fitness-trial, saas-demo, newsletter-signup, customer-feedback, customer-survey, rsvp, support-request, waitlist.
Support: [email protected]
Guide: https://formgong.com/for/woocommerce
WordPress docs: https://formgong.com/docs/wordpress
WooCommerce docs: https://formgong.com/docs/woocommerce
Written by the Formgong team.
External services
This plugin sends data to one external service, Formgong (https://formgong.com), the form backend it is made for. It connects to the endpoint you save under Settings → Formgong. The default is https://formgong.com, and both requests below go to the /submit address of that endpoint: https://formgong.com/submit unless you changed it.
When a visitor submits a form. The form is a standard HTML form, so the visitor’s browser posts to https://formgong.com/submit. It sends the answers the visitor typed (and any file they attach), the public access key, the page language, an empty honeypot field, the success and error redirect addresses if you set them, and the address of the page the form is on in a hidden _page_url field. That address is the scheme, host, and path only: the query string and the fragment are never sent. A product question also sends the product ID, name, SKU, and product URL. An order question also sends the order number. As with any web request, the browser sends its IP address, user agent, and Referer header to Formgong. Formgong stores the answers and the page address, the user agent, a hash of the IP address (not the address itself), the country, and the type of device and browser, for the retention period set for the form. The visitor then lands on a Formgong confirmation page, or on a redirect address when one is set (see the FAQ).
When an administrator clicks “Send a test submission”. WordPress sends one JSON request to the same https://formgong.com/submit address from your server. It contains the access key, the language, a fixed name and message, and the address [email protected]. Its Origin and Referer headers are the address of your site, as a visitor’s browser would send them. The user agent is FormgongInstallationTest/1.0. No visitor data is involved. The test does not finish the connect wizard.
Formgong’s terms and privacy policy: https://formgong.com/en/terms/ and https://formgong.com/en/privacy/
The plugin adds suggested wording for your own privacy policy under Settings → Privacy → Policy Guide.
What is sent, and how it is stored, is described at https://formgong.com/for/woocommerce
When a product page shows Formgong reviews. Only when you turn on product reviews and save a reviews key. The visitor’s browser loads the widget script https://formgong.com/reviews.js and the approved reviews of that product from https://formgong.com/reviews/.json?product=, plus the next page of reviews when the visitor asks for more. A click on Helpful sends a vote for that review. Write a review opens Formgong’s review page for your site, with the product ID and name in its address, where the reviewer types the review; it is sent to Formgong from there, not from your site. Your server also fetches the same JSON for the product, at most once an hour per product, to put the star average and the count in the Reviews tab title and in the product’s structured data. Saving a new reviews key makes one more request to the same address to check it. Nothing about the visitor is sent apart from what any web request carries (IP address, user agent). The Download WooCommerce reviews button does not contact Formgong: the file is downloaded to your computer, and you choose whether to upload it.
When a WooCommerce order is completed, refunded or cancelled. Only when you turn on review emails and save a reviews key and a store token. Your server sends one JSON request to https://formgong.com/api/woocommerce/orders with the store token in the Authorization header: the reviews key, the order number, the buyer’s email address and first name, the site language, the completion date, each product’s ID, name, picture address and page address, and the store’s name, logo address, WooCommerce email colour, time zone and From address (used as the default look and Reply-To of the email). Formgong stores the order and emails the buyer once, after the delay you set in the Formgong dashboard, with a link to review each product and a link to stop review emails from your store. The order row, with the buyer’s address, is deleted 30 days after it is sent or cancelled. When the order is refunded or cancelled, your server sends the reviews key, the order number and the reason to https://formgong.com/api/woocommerce/orders/cancel, and Formgong does not send a waiting email.
When a page shows approved reviews. Only when a theme’s custom form asks for them (the reviews setting of the Formgong custom form block), the visitor’s browser loads https://formgong.com/reviews/.json: the reviews the site owner approved in Formgong, with their star rating, name and text. Nothing about the visitor is sent apart from what any web request carries (IP address, user agent).
The plugin does not phone home for updates, ads, or tracking.

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