前言介紹
- 這款 WordPress 外掛「Advanced Knowledge Base Documentation, Articles and FAQ Tool with AI Chat Integration, Security, Support, and Import/Export」是 2017-01-09 上架。
- 目前有 10000 個安裝啟用數。
- 上一次更新是 2025-04-24，距離現在已有 9 天。
- 外掛最低要求 WordPress 5.2 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 5.6 以上。
- 有 111 人給過評分。
- 論壇上目前有 3 個提問，問題解答率 100% ，不低，算是個很有心解決問題的開發者團隊了！
外掛協作開發者
外掛標籤
faq | docs | documentation | knowledgebase | knowledge base |
內容簡介
g integration lets you integrate your WordPress Knowledge Base with the popular Help Dialog software, allowing you to provide instant support to your customers without leaving your website.
Overall, this plugin provides a complete solution for building and managing a Knowledge Base for your website or business, with numerous features and customization options to suit your needs.
Download the plugin today and get started with creating an organized and effective Knowledge Base for your audience.
原文外掛簡介
Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s intuitive and includes comprehensive features to help you build a visually appealing knowledge base.
Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.
KEY FEATURES
AI Chatbots Integration: Easily create interactive chatbots and teach them about your Knowledge Base, FAQs, internal documentation, notes, and any other source of information.
Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site.
Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience.
Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format.
Article Views Counter: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base.
Most Popular and Recent Articles: List articles by popularity and which articles were published recently.
FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement.
Fast Search Bar: Users find articles quickly.
Advanced Search: Highlight search keywords on the article page, filter search by category, change search box background, and add text with links below search bar. Use advanced search analytics to determine the most popular and unproductive searches.
Customizable Category Archive Page: Customize the category archive page with a custom header, description, and image.
Article Enhancement Tools: Improve user experience with breadcrumbs, navigation controls, print options, and more.
Granular Content Protection: Control access based on user groups, WordPress roles, and custom permissions. Seamlessly manage public and private content.
Unlimited Knowledge Bases: Create unlimited separate knowledge bases, each with their own articles, categories, and tags.
Articles Import and Export: Import and export articles and categories using CSV and XML formats.
User Feedback System: Gather valuable insights with article voting and feedback forms.
Article Links: Replace articles with links to PDFs, external documentation, video links, and more.
Please note that some features require a Pro license (Content Protection, Unlimited Knowledge Bases, Vote and Feedback form, Links and Advanced Search, Content Import and Export). For more information, check the official website.
🚀 AI CHAT INTEGRATION
Transform your knowledge base into an intelligent assistant that provides instant, accurate answers to user questions. Our AI integration is powered by the leading WordPress AI plugin, AI Engine.
AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source.
Key Benefits:
Instant Answers: Users get immediate responses to their questions based on your documentation
24/7 Support: Reduce support tickets by providing automated assistance around the clock
Smart Learning: AI learns from your knowledge base, FAQs, pages and internal documents
Easy Setup: Get started in minutes with our step-by-step setup guide
Seamless Integration: Works perfectly with your existing knowledge base and website
For detailed setup instructions, visit our AI Chat Integration Guide
⭐ WALK THROUGH OF ECHO KNOWLEDGE BASE
⭐ PROFESSIONAL LAYOUTS INCLUDED
Basic Layout – Clean and simple design
Tabs Layout – Organized content in tabbed interface
Drill Down Layout – Intuitive navigation through categories
Classic Layout – Traditional documentation style
Category Focused Layout – Highlight your main categories
See our comprehensive documentation here
⭐ ADDITIONAL FEATURES
Gutenberg Blocks: Seamlessly integrate with the WordPress block editor.
Flexible Ordering: Order articles and categories alphabetically, chronologically, or with drag-and-drop.
SEO Optimization: Enhanced for search engines to improve online visibility.
Usage Analytics: Monitor your knowledge base usage with detailed statistics.
Multilingual Support: Supports RTL languages, complies with WCAG accessibility standards, and works with WPML, Polylang, and GTranslate.
Responsive Design: Documentation layout compatible with any theme and mobile devices.
Directory Shortcode: Offers an Articles Index Directory shortcode for your documentation. Learn More
Multi-site Compatible: Manage your documentation efficiently across multiple sites within a WordPress multisite network.
Custom URL Structure: Customize category and tag slugs for a more personalized and SEO-friendly URL structure.
Mobile Optimization: Provide a seamless reading experience on mobile devices with responsive article pages.
Content Migration: Effortlessly transform custom post types and posts into articles to enrich your documentation library.
⭐ SEO & ACCESSIBILITY OPTIMIZED
Our Knowledge Base is optimized for search engines to enhance your online visibility. It supports multiple languages and RTL (right-to-left) languages, ensuring accessibility for an international audience. All documentation is responsive and retina-ready, guaranteeing your Knowledge Base looks great on all devices.
⭐ AI-POWERED WRITING ASSISTANCE
Ensure flawless documentation with AI grammar and spelling checks
Generate well-structured article outlines to streamline content creation
Receive intelligent content organization suggestions
⭐ EASY TO STYLE WITH PRE-MADE DESIGNS
Choose from 26 professional pre-made designs – no coding required
Select from a variety of colors, styles, and layouts
Switch between designs with a single click
Available layouts include Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, and Grid
⭐ BUILDER COMPATIBILITY
Works with Elementor and Gutenberg Blocks
Compatible with popular page builders including Beaver Builder, Divi, and Visual Composer
✅ WHY CHOOSE ECHO KNOWLEDGE BASE?
User-Friendly: Designed for ease of use with no coding required
Professional Design: Access 26 ready-to-use, beautiful layouts
Customization: Easily match your brand identity with extensive options
Reliable Support: Receive friendly and timely assistance from our dedicated team
Regular Updates: Enjoy continuous improvements and new features
Global Reach: Translate your documentation into multiple languages for worldwide accessibility
About Us – We are a Canadian company with over a decade of experience with WordPress and related technologies. Our roadmap has many more exciting new features which we will be introducing in coming months.
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💡 GO FURTHER WITH ADD-ONS
PRO Bundle
See our PRO Bundle.
Content Protection with Access Manager
Access Manager allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts. Grant permission using roles and groups.
Elegant Layouts
Elegant Layouts adds Grid and Sidebar Layouts. Use Grid Layout or Sidebar Layout for KB Main page or combine Basic, Tabs, Grid and Sidebar layouts in a variety ways. Learn More.
Unlimited Knowledge Bases
Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens. Learn More.
Advanced Search
Enhance users search experience and view search analytics including popular searches and no results searches. Learn More.
Article Rating and Feedback
Enable users to provide valuable feedback on your articles. Collect analytics on the most and least rated articles. Learn More.
Widgets
Add Knowledgebase Search, Most Recent Articles and other Widgets and Shortcodes to your documentation, sidebars and pages. Learn More.
Custom Links for PDFs and More
Set Articles to link to PDFs, pages, posts and websites. Learn More.
Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.
(PRO) Grid Layout here
(PRO) Sidebar Layout here
(PRO) Links here
_____
⭐ BLOCKS ⭐
KNOWLEDGE BASE SEARCH
The Knowledge Base Search block allows users to search for articles within your documentation. Customize the search bar’s appearance and functionality.
KNOWLEDGE BASE BASIC LAYOUT
The Basic Layout offers a user-friendly grid format for viewing categories, subcategories, and articles. Expand and collapse article lists for easy navigation.
KNOWLEDGE BASE TABS LAYOUT
The Tabs Layout clearly organizes top categories for subject-specific browsing. Within each tab, you can find related articles and subcategories.
KNOWLEDGE BASE DRILL DOWN LAYOUT
The Drill Down Layout helps you navigate extensive documentation with ease. Click on top categories to progressively reveal articles and subcategories.
KNOWLEDGE BASE CATEGORY FOCUSED LAYOUT
The Category Focused Layout resembles the Basic Layout but also displays the number of articles beside each category name.
KNOWLEDGE BASE CLASSIC LAYOUT
The Classic Layout offers a simple, compact view of top-level categories. Click to expand each category and view its associated articles and subcategories.
KNOWLEDGE BASE FAQS
The FAQs block allows you to add frequently asked questions to your documentation. Use the shortcode to display FAQs on any page.
KNOWLEDGE BASE FEATURED ARTICLES
The Featured Articles block displays popular articles on the Knowledge Base Main Page. Customize the number of articles and their appearance within your documentation.
KNOWLEDGE BASE SIDEBAR LAYOUT (PRO)
The Sidebar Layout features a navigation sidebar alongside articles on both the Knowledge Base (KB) Main Page and KB Article Pages.
KNOWLEDGE BASE GRID LAYOUT (PRO)
The Grid Layout presents top categories along with the count of articles in each. Clicking on a category navigates the user to either an article page or a category archive page.
KNOWLEDGE BASE RESOURCE LINKS (PRO)
The Resource Links block allows you to add links to external resources—such as PDFs, videos, and websites within your documentation.
KNOWLEDGE BASE ADVANCED SEARCH (PRO)
Enhance the user search experience while tracking analytics, including insights into popular queries and searches that yield no results.
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⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐
✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More
✅ The Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More
✅ Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More
✅ The Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Advanced Knowledge Base Documentation, Articles and FAQ Tool with AI Chat Integration, Security, Support, and Import/Export」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
trunk | 10.0.0 | 11.0.0 | 12.0.0 | 12.30.0 | 12.40.0 | 12.41.0 | 12.42.0 | 12.42.1 | 12.43.0 | 13.10.0 | 13.11.0 | 13.20.0 | 13.30.0 | 13.40.0 | 13.41.0 | 13.51.0 | 13.52.0 | 13.52.1 |
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