內容簡介
ET 外掛允許使用者透過修改過的原生留言表單提交產品、問題等的支援票券，以在預定義的網誌頁面上顯示。可張貼的欄位為：票券摘要和票券說明。管理員隨後可以核准票券，並設定其類型（錯誤、增強、功能請求、修補程式），狀態（開啟、指派、不解決、已關閉）和優先順序（低、中、高）。此外掛使用自定文章類型功能，以提供乾淨簡單的介面供甚至是快速編輯的用途。如需顯示提交的資料，則必須創建具有自訂頁面模板的新頁面；範例已包含在內。為了防止垃圾郵件，所有非管理員提交的資料均會經過 Akismet 和 reCaptcha（如有啟動）進行驗證。如果您想使用自己的提交表單，我們也提供了範例。
外掛標籤
開發者團隊
原文外掛簡介
ET allows your users to submit their support tickets for a product/problem/etc via modified native comment form, to be displayed on a predefined blog page. The fields that can be posted are: ticket summay and ticket description. Administrator can then approve ticket and set its type (Bug, Enhancement, Feature request, Patch), Status (Open, Assigned, Won’t fix, Closed) and Priority (Low, Medium, High). This plugin uses custom post type functionality, for providing clean and simple
interface for editing, even by Quick Edit. For displaying submitted data, a new page with a custom page template must be created; an example is enclosed. For deterring spam, all data that are submitted by users who are not administrators, get verified by Akismet and reCaptcha, if present and activated. Should you wan’t to use your own submit form,
a sample how to do so is provided.
