內容簡介
Cubixsol AI Voice & Chat Assistant 為 WordPress 和 WooCommerce 提供互動式語音與文字 AI 銷售代表及 24/7 客戶支援助手。透過檢索增強生成 (RAG) 技術，該助手能根據網站內容回答訪客問題，提升轉換率並提供即時產品建議。
【主要功能】
• 互動式語音與文字支援
• 根據網站內容提供準確回答
• 多引擎 AI 整合選擇
• 免費瀏覽器語音合成輸出
• 支援 50 多種語言
• 現代化管理控制台
外掛標籤
開發者團隊
② 後台搜尋「Cubixsol AI Voice & Chat Assistant」→ 直接安裝（推薦）
原文外掛簡介
Cubixsol AI Voice & Chat Assistant adds an interactive voice & text AI sales representative and 24/7 customer support assistant to WordPress and WooCommerce.
Using Retrieval-Augmented Generation (RAG) with vector embeddings, the agent indexes your WooCommerce products, posts, pages, custom post types, navigation menus and business profile, then answers visitor questions grounded in that content instead of general internet knowledge.
Visitors tap the mic button to speak in their language or type into the chat box. The agent replies with free browser speech synthesis or, optionally, ElevenLabs studio voices.
Why Choose Cubixsol AI Voice & Chat Assistant?
Boost Store Conversions: Instant product recommendations, prices, stock details and store policies through natural conversation, with product cards and page links shown in the chat.
Grounded Answers (RAG): Answers are built from your indexed website content, and the agent is instructed not to invent prices, discounts or policies.
Multi-Engine AI: Choose Google Gemini (Gemini 3.5 Flash recommended), OpenAI (GPT-4o mini, GPT-5.x) or Anthropic Claude (Claude Haiku 4.5, Sonnet), or enter any custom model ID.
Natural Speech Output: Free, instant browser speech synthesis, or ElevenLabs for studio-grade human-like voices.
50+ Languages: Choose which languages visitors can pick (English, Spanish, French, German, Italian, Portuguese, Arabic, Urdu, Hindi, Bengali, Turkish, Chinese, Japanese, Korean and many more), set a default language, match the visitor’s browser language automatically, or hide the selector completely. Right-to-left languages are displayed correctly.
Modern Admin Dashboard: Knowledge base scanner with live log, database inspector, path exclusions and persona templates.
Key Features
Multi-Engine AI Integration: Switch between Google Gemini, OpenAI and Anthropic Claude.
Live WooCommerce Catalog Search: Visitors can ask “show me all products”, “anything between 100 and 300?”, “do you have cufflinks?” or “what categories do you have?”. The agent reads the answer straight from your WooCommerce catalog (categories, price ranges, product names, SKUs, stock), so new products work the moment you publish them and prices are always current.
Smart Product Answers: Visitors can ask “which product is most popular?”, “what are your top rated items?”, “anything on sale?”, “what’s new?”, “what do customers say about X?”. Answers use real sales (best-seller ranking, without revealing sales numbers), customer ratings and recent reviews, sale prices and discounts, stock (following your WooCommerce stock display setting), attributes, tags, featured products, weight and dimensions.
RAG Vector Knowledge Base: Built-in scanning & indexing for WooCommerce products, pages, posts, custom post types, menus and your business profile.
Automatic Sync: Content is re-indexed in the background when you publish or update it, removed when it is unpublished or deleted, and a daily background sync catches anything missed.
Quick Reply Buttons: Tappable suggestion buttons under the greeting (“What do you sell?”, “Shipping & delivery”, “Browse Cuff Links”…) so visitors know what to ask. After shopping answers, smart follow-ups appear (cheapest option, other categories, show all products). Fully editable in Settings > Widget.
Visitor Language Options: Settings > Widget > Visitor Languages lets you enable any of 54 languages, pick the default, and decide whether visitors see the language selector.
Voice & Text Input: Real-time speech recognition (Web Speech API) plus keyboard chat.
Text-to-Speech: Browser speech synthesis or ElevenLabs, with an audio cache to save API credits.
Granular Exclusions & Rules: Exclude URL paths (e.g. /checkout, /my-account), choose which content types are indexed, and toggle menus, FAQs, contact details and policies.
Database Inspector: View, search and delete indexed content chunks from the admin dashboard.
Persona Templates & Custom Instructions: Start from built-in persona templates or write your own guidelines.
Widget Controls: Launcher style, position, texts, and which pages show the widget.
Built-in Protection: The public chat endpoint is nonce-protected and rate-limited per visitor, to protect your API credits.
Privacy
Password-protected, private and draft content is never indexed. Protected (underscore) post meta and meta fields that look like personal or secret data are skipped. Conversations are not stored on your website. The plugin adds suggested text to Settings > Privacy describing what is sent to the AI services. Fonts are bundled locally; no requests are made to third-party font servers.
Trademarks
Cubixsol AI Voice & Chat Assistant is an independent plugin. It is not affiliated with, endorsed by or sponsored by WordPress, WooCommerce, Google, OpenAI, Anthropic or ElevenLabs. All product names, logos and trademarks are the property of their respective owners and are used only to describe compatibility.
External Services
This plugin connects to third-party APIs to generate answers, create vector embeddings and synthesize speech. Nothing is sent until you add the relevant API key.
Google Gemini API (Google LLC) — required for indexing.
Used to create vector embeddings of your website content (always), to embed visitor questions for search, and to generate answers when Gemini is the selected engine.
Data sent: chunks of your published website content when indexing; the visitor’s question, recent conversation turns and matching website content when answering.
Terms of Service: https://ai.google.dev/terms
Privacy Policy: https://policies.google.com/privacy
OpenAI API (OpenAI) — optional.
Used to generate answers when OpenAI is the selected engine.
Data sent: the visitor’s question, recent conversation turns and matching website content.
Terms of Use: https://openai.com/policies/terms-of-use/
Privacy Policy: https://openai.com/policies/privacy-policy/
Anthropic API (Anthropic PBC) — optional.
Used to generate answers when Claude is the selected engine.
Data sent: the visitor’s question, recent conversation turns and matching website content.
Commercial Terms: https://www.anthropic.com/legal/commercial-terms
Privacy Policy: https://www.anthropic.com/legal/privacy
ElevenLabs API (ElevenLabs Inc.) — optional.
Used to turn the assistant’s answer into speech when ElevenLabs voice is enabled.
Data sent: the text of the assistant’s answer.
Terms of Service: https://elevenlabs.io/terms
Privacy Policy: https://elevenlabs.io/privacy
Browser speech services — Speech recognition and browser speech synthesis use the Web Speech API built into the visitor’s browser. Depending on the browser, the browser vendor may process the audio under its own privacy policy.
