前言介紹
- 這款 WordPress 外掛「CRM WordPress Plugin – RepairBuddy」是 2016-02-25 上架。
- 目前有 400 個安裝啟用數。
- 上一次更新是 2025-04-10，距離現在已有 24 天。
- 外掛最低要求 WordPress 5.0 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.4 以上。
- 有 15 人給過評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
crm | mobile repair | repair booking | service booking | booking calendar |
內容簡介
RepairBuddy 是一個優秀的 WordPress CRM 外掛，可協助您將 WordPress 網站轉化為更優秀的軟件，有效地管理您的服務、零件、額外的項目、工作、技術人員和客戶。使用 RepairBuddy CRM WordPress 外掛可以智慧地管理您的客戶和工作，能夠添加額外項目並重複使用它們作為產品。
Repair Service booking 外掛可協助無人機維修、手機維修、電腦維修、手錶維修、家電維修等任何類型的維修業務。
現在在您的維修店的裝置預訂中，您的客戶可以在預訂中添加多個設備，也可以根據每個設備輸入設備序列號、pin 碼和註釋。
預訂功能可讓您的客戶選擇品牌、設備、服務，然後輸入他們的資料以預訂其設備。它非常有用和互動性強，是快速開始工作的好方式。
現在您可以將多個設備添加到單個工作中，不必再為相同客戶在相同時間為不同的設備創建多個作業。現在的 pin 碼功能還能幫助您存儲設備的登錄。每個設備都有自己的工作詳細資訊。
報告部分可根據各種過濾器強大地獲取有關銷售的統計資訊。例如，您可以按是否已付款來篩選工作。您也可以根據工作狀態來篩選報告。
作業歷程是一個新的部分，可讓您跟踪作業歷程。例如，變更狀態時的時間、之前的狀態；現在的技術人員與之前的技術人員在作業上的工作；付款歷史、客戶歷史、工作詳細資訊及更多內容。此部分還允許您添加手動作業歷史，以便在狀態為私有或公共時添加自定義反饋或評論。
現在，只需點擊一個按鈕就可以使用 WooCommerce 產品切換零件。Recipt 列印機的添加可讓您輕鬆使用卷式列印機。現在，發票和維修訂單中都有打印按鈕，您可以輕鬆地打印發票。發票和打印訂單的樣式已有所改進。
裝置發佈類型幫助您定義您維修的品牌和您接受的設備。在創建作業時，您可以選擇設備的 IMEI 或 ID。這樣您就有了您曾經在其上工作的設備的紀錄。
我的預訂是一個偉大的裝置預訂功能，用戶可以選擇製造商，然後關聯到該製造商的設備就會載入。之後，他們可以選擇一個設備，與其相關的服務將會載入。一旦選擇服務，客戶就可以填寫他們的資訊以預訂他們的設備。有一些可能，例如您可以透過快遞來取得設備，預訂我的設備或裝置預訂似乎是插件中的一個很好的功能。
另外，可選擇性的檔案附加功能被包含在作業頁面中，以防您想要添加任何類型的檔案附件。
現在支援多種稅收，您可以將不同的稅收用於服務、額外項目和產品。
高級過濾器可讓您根據其狀態、付款狀態、客戶和技術人員來篩選工作。
一些優秀的功能，如筆記本電腦出租和其按日和按週收費。提供接送選項及其費用。這些都是可以為您的客戶帶來更多利益的進一步附加元件。
維修店 CRM 是一個很好的工具，通過報告，您可以做出關於您的業務正確決策。如果您想分析您的業務增長是否積極，以便做出正確決策，報告中各種過濾器非常有用。
零件可以有其安裝費用以及零件/產品的成本。
原文外掛簡介
Either you have a computer repair business, a mobile repair business, drone repair, television repair, bike repair, home appliance repair, watch repair, or car repair business. RepairBuddy WordPress plugin is capable of providing you with an amazing repairing business CRM. Which makes it really simple for you to manage estimates, jobs, technicians, payments, customers, and job reviews.
RepairBuddy helps you define device types, brands, and devices you operate with. Also, you can add services, parts, or WooCommerce products you offer so customers can easily book their device for repair. Where you can also set service prices by types, brands, or devices.
After repair booking, you can modify the quote and send an estimate to the customer so they can approve or reject it. On estimate approval, a job is started, and technicians work on it after getting the work order signed by the customer. A repair ticket can be provided to the customer so they can easily check their device repair status online. Which will improve the customer’s involvement in the repair process, and they can add feedback in the process by messages or attachments. Once a job is completed, an invoice can be printed and provided to the customer.
Online or on-site payments, full or partial, can be taken, and payment receipts can be sent or printed for customers.
SMS and email notifications are just another part that improves the confidence and reliability for your customers. You can send manual or auto notifications to customers on each step of the repairing process.
Feedback or reviews on your repair jobs are very important, which can let you know how your customers feel about your service. Auto- or manual-feedback requests can be sent to the customer’s email or via SMS notifications.
The maintenance reminder is a magical module within RepairBuddy to bring customers back to your business.
These are just some main parts; however, the RepairBuddy WordPress plugin includes several more features with it.
To view details please check the video below.
Many more features available in premiume version. Find other details about premium version.
RepairBuddy Premium Version
🔥 Device types, brands and devices
Either you provide repairing services for mobile phones, tablets, computers, or cars, trucks, and bikes, or you offer repairing services for TVs, air conditioners, watches, or anything. It’s very easy to add the device types and the brands you operate with and some devices. So customers can easily book their service for the device type and device they want. Additional fields can help you get the IMEI, serial number, registration number, pin code, or model number, whatever your requirements are. If you haven’t already listed the device, “other option” is a great feature for customers to add their own devices and brands.
🔥 Services, parts, extras or WooCommerce products
When you are working on a job, you add some services, parts, and extras of products in it. If you have parts in WooCommerce products or you want to use our plugin’s parts feature, both are possible. Extras is a great option that you can use to add items that are not already added in parts or products, for example, a used power cable. The services you define with their service types allow customers to choose them while booking their devices for repair.
🔥 Device Booking single or multiple devices
Customers can easily book their devices for repair by selecting their device type, brand, and then device. If their device isn’t listed already, they can click “other option” to add their device manually.
Customers can add multiple devices in a single booking form. After adding devices, they can select services for each device they need. If their required service isn’t listed, they can manually enter it. At last they fill out their information, and if anything is to be attached, the booking is complete. Customers receive their case number to later check their repairing status online. They also receive email notification about the booking.
🔥 Estimates with approval and rejection feature
After booking, the technician reviews the request and evaluates the required services and parts depending on the customer’s requirements. The technician modifies or adds new services, parts, and extras, then sends the estimate to the customer for approval.
The customer can approve or reject the estimate; if they approve the estimate, the job starts, and they get the further information through their email or SMS.
🔥 Jobs managed by technicians
After a technician has been assigned a job, they can work the job by adding services, parts, and extras they are using in the repair. They can also attach files and extra fields of information in the job.
Technicians can also add manual logs, which can be seen by staff or by customers as well. The email about the manual log and SMS can be sent to the customer if it’s for the customer as well.
Working on multiple devices each service, part or extra can be assigned to related device.
🔥 Print repair ticket and work order
You can easily print a work order so you can get it signed by the customer for permission to operate their device. The same work order can be used as the proof of pickup by the customer. Where the customer agrees with your terms and conditions and signs the work order.
Repair Ticket you can provide to customers so they can easily scan the QR code and check their device status anytime they want.
🔥 Status check for jobs online
Customers get a case # through a ticket provided to them or through their SMS or email. Using that case number, customers can always check the status of their device online and stay in the loop of the process. Which doesn’t only increase their confidence but also gives them answers to several questions they may have.
🔥 SMS and email notifications
We support various SMS gateways so you can easily send repair statuses to your customers during the repair process.
Professional email notification templates are already available to increase your brand’s worth and reliability with your customers. Customers can get SMS and email notifications whenever the job status changes or whenever you send them a manual message.
🔥 Attach files and messages by customer or technicians
Customers can easily add messages or attach files to their ongoing jobs from the online status check page or from their accounts.
Technicians can also add manual messages, files, logs, and extra fields to jobs for customers to see or only for staff to be seen.
🔥 Job history logs public and private
Every time there is an activity in a job, its log is created to keep a record of the job’s history.
Manual logs can be added, private only for staff or public, which customers can also view. The manual log’s email can also be sent to the customer.
🔥 Customer account to manage jobs, estimates and devices
Customers can have an account area with RepairBuddy or WooCommerce to view job history or current jobs; also, customers can view estimates, modify them, and also can manage their devices easily. Customers can also book a new job from their account section.
🔥 Payments online and on-site full or partial
On-site payments can be accepted via various channels, including cash, check, bank transfer, or swipe transaction. On-site payment can be taken in full or partial just deposit.
Online payment links can be sent to customers via email and SMS using WooCommerce and utilizing any payment gateway through WooCommerce.
🔥 Print or email payment receipts
A payment receipt can be printed or sent in an email to the customer for both online and on-site payments.
A professional and beautiful payment receipt template is available to impress customers.
🔥 Print job invoice and repair label
Invoices can be printed or sent via email to customers. You have two invoice templates: the default just lists services, parts, products, and extras, while the device-based template separates particulars of each device under it.
Repair labels can help you to paste a label on a device for checking its history easily or for warranty and verification purposes.
🔥 Reviews request for jobs
Our reviews module is an amazing addition to RepairBuddy, which can let you send manual feedback requests as well as auto review requests. As reviews can help you understand how are you doing for your customers and what you can improve or continue.
Once a review request has been sent to the customer’s email or SMS, they can click the link and land on a page of your website that embeds our review shortcode so customers can leave feedback on your repair jobs. So it’s really amazing and easy to get reviews on your repair jobs.
🔥 Customer feedback on jobs
You can also set up a page on your website to get reviews from customers where they can enter their case # and provide ratings and feedback about the service.
This gives an awesome feeling to customers that they are being heard.
🔥 Maintenance reminders to bring customers back
The maintenance reminder module is another great addition to the RepairBuddy repairing CRM WordPress plugin. Which can help you bring your old customers back to your business premises and get more business. Reminders can be sent based on the interval of older jobs than a selected time. Maintenance reminders are not only sent via emails but can also be sent via SMS.
While maintenance reminders can be activated for all types of devices and all types of brands, they can also work for specific devices and specific brands.
🔥 Reports for daily sales, technician and customer summary
The reports section is powerful for getting statistics about sales with various filters. Like you can filter jobs that have been paid or not paid. You can filter reports on the basis of job status as well. You can also generate various reports for technicians and customers so you can see the performance and history of customers and technicians.
Repair shop CRM is a great tool to make the right decisions about your business with the reports. If you want to analyze if your business growth is positive or not good to take the right decisions, the reports, which can have various filters, are very helpful in the Repair Shop CRM WordPress plugin.
🔥 Warranty booking
The new warranty booking shortcode will help you let your customers book their device for a warranty claim by uploading receipts and other items related to the device in the warranty. The technician can check the details and either approve the warranty or reject it. There are several possibilities to manage warranty claims through RepairBuddy.
🔥 Store manager, technician and customers management
The store manager can assign jobs to technicians and can view all jobs in the store they have access to in case of using the multistore RepairBuddy addon. In the case of a single store, they have access to all technicians and jobs in a store.
Technicians can only work with the jobs they are assigned or can create new jobs themselves. They cannot view jobs that aren’t created by them or aren’t assigned to them.
Customers have their own account area where they can view a history of repair jobs, estimates, devices, and bookings. They can also provide feedback to their jobs and check online status about their device repair easily.
🔥 Currency, tax, payment methods, job statuses and SMS management
RepairBuddy lets you select any currency you want; there are all types of currencies available.
You can add multiple or single tax; primary tax will always be used, but you can change tax for services, parts, and extras as well.
The tax-inclusive option helps you add tax within the total price; tax exclusive calculates tax separate from the total of parts, services, and extras and adds up in a grand total.
You can have multiple job statuses; each status can have its own email and SMS message. also each status can help you define the label of invoice like quote, invoice, estimate whatever.
RepairBuddy supports various SMS gateways. if you have interest in some other gateway you can reach our customer support so they can guide you about possibilities.
🔥 Email templates for booking and estimates
RepairBuddy gives you complete freedom about what to send to your customers when they request an estimate or when they book a job. So you know what’s being sent after each status update or what should be sent. We have wide range of keywords range which you can use in email templates to design and say what you want to say to your customers.
We have tried to explain a little about our Repair shop CRM plugin but the plugin includes several more features. The truth you can know only after using the plugin yourself!
Third party Calls
1) Plugin generates QR code with help of Quick Chart Code API. So customer can easily scan the QR code and get the terms of service loaded in their device.
For which plugin uses https://quickchart.io/documentation/qr-codes/. By Quick Chart which is only used in Repair Order which is to sign by customer.
2) Also when you try to activate your plugin to pro version, in that case the Purchase code and Email address is sent to our system at https://www.webfulcreations.com/members/ to confirm your purchase and activate plugin.
We do take any informaiton from your website and store it anywhere.
Great news we have created a community for repairing businesses. Register today and list your business to reach more customers. RepairBuddy
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「CRM WordPress Plugin – RepairBuddy」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
trunk | 3.7946 | 3.7954 | 3.7971 | 3.7975 | 3.7981 | 3.7982 | 3.7985 | 3.8114 | 3.8115 | 3.8116 | 3.8117 | 3.8118 | 3.8119 | 3.8120 | 3.8121 | 3.8122 | 3.8123 | 3.8124 | 3.8211 | 3.8213 |
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