內容簡介
這是非常好用的 ChatKaizen WordPress 外掛，它能讓你在你的 WordPress 網誌的所有頁面右下角插入一個小型聊天小工具，讓瀏覽者即時與你取得聯繫！
你（訂閱者）以及參與者（稱為操作員）可以使用任意 Android 裝置隨時隨地等待瀏覽者的詢問。這些裝置需要安裝 ChatKaizen Android 應用程式。詳細資訊請繼續閱讀。
特性
多個操作員：將多個操作員與 ChatKaizen 帳戶關聯，以更好地服務您的網站訪客。
個人化服務：當您的網站訪客啟動對話時，所有操作員都會在其 Android 裝置上收到通知。但是，當第一個操作員回答後，對話僅與該操作員關聯。
離線留言：如果某個時間段沒有線上操作員可以服務您的網站訪客，聊天小工具會轉換為離線留言表單（離線留言將通過電子郵件發送至訂閱者註冊的帳戶）。
集中式配置：您可以從ChatKaizen 網站帳戶儀表板中管理所有帳戶配置，例如新增/刪除操作員。
訪客通知：如果當前操作員遭遇網絡斷開，網站訪客會收到通知，並立即被給予發送電子郵件以完成當前過程的選項。
操作員通知：每當新消息進入時，操作員的裝置會發出聲音和震動，就像其他消息應用程式，例如 WhatsApp、Facebook 等。
獨立對話：在預設情況下，您的網站訪客是匿名的。ChatKaizen 為每個新對話分配一個新的隨機 ID，以保持它們分開。
對話歷史：您的 Android 裝置會存儲所有過去的對話。
自定義：您可以自訂聊天小工具的訊息和語言。
即時通訊：ChatKaizen 在內部使用 XMPP 協議（例如 Jabber）將訊息交付給所有各方，無需長時間等待即可完成。
如何使用
ChatKaizen 包括兩個主要部分：
聊天小工具（由此外掛程式提供）
Android 應用程式
當您在您的網站上安裝小工具（使用此 WP 外掛程式）並在 Android 裝置上安裝應用程式後，它們會自動連接，您的網站訪客即可即時與您聯繫。
您需要在ChatKaizen 網站上創建帳戶。在該網站上，您可以獲取 Android 應用程式、管理帳戶並獲得詳細說明。
現在前往 ChatKaizen 網站，並註冊您的免費帳戶（目前僅支援 Gmail 帳戶）。
注意：只有訂閱者（例如您或最初在 ChatKaizen 網站上註冊的人）需要 ChatKaizen 帳戶。所有其他操作員只需將應用程式傳送到他們的 Android 裝置並安裝（例如通過電子郵件、藍牙或任何方便的方法）。
外掛標籤
開發者團隊
原文外掛簡介
This is the great ChatKaizen WordPress plugin. It allows you to insert a small chat widget at the bottom-right corner of all the pages you want in your WordPress blog. Therewith, your web visitors can contact you in real time!
You (the subscriber) and your partners (here known as operators) await your web visitors’ inquiries from anywhere using as many Android devices as you want. Those Android devices need the ChatKaizen Android App installed. Please, read on for details.
Features
Multiple operators: in order to better attend your web visitors, you are able to associate multiple operators to your ChatKaizen account.
Personal service: whenever a visitor of your web starts a conversation, all operators are notified in their Android devices, but after the first operator answers, the conversation gets bound only to him/her.
Offline drop-in: if, for any reason, there are no online operators available at a certain time to attend your web visitors, the chat widget drops-in into an email delivery form (offline messages will be sent to the subscriber registerd account via email).
Centralized configuration: you manage all your account configuration, e.g. adding/removing operators, from your ChatKaizen site’s account dashboard.
Visitor notifications: if the current operator suffers a network disconnection, the web visitor gets notified and inmediatly given the option to send an email to complete the current process.
Operator notifications: a sound and a vibration is produced in the operator’s device whenever a new message enters, just like other messaging apps, like WhatsApp, Facebook, etc.
Independent conversations: as you know, your web visitors are anonymous by default; ChatKaizen assigns a new random ID for each new conversation, keeping them separate.
Conversation history: your Android device stores all past conversations.
Customization: you can customize the messages and language for your chat widget.
Instant messaging: ChatKaizen uses the XMPP protocol internally (like Jabber), to deliver messages to all parties without significant delay.
How it works
ChatKaizen consists of two components:
a chat widget (which this plugin provides) and
an Android application.
Once you install the widget on your web site (i.e. using this WP plugin) and the Android application on your Android device, they get seamlessly connected and your web visitors are able to contact you in real time.
You need a ChatKaizen account created in the ChatKaizen site. There you can get the Android application, manage your account and get detailed instructions.
Go now to the ChatKaizen site and sign up for your FREE account (currently, only Gmail accounts are supported).
NOTE: Only the subscriber (e.g. you or the person who first signed on the ChatKaizen site) needs a ChatKaizen account. All other operators need nothing but the application be sent to them and installed in their Android devices (e.g. via email, bluetooth, or any method of your convinience).
