內容簡介
CatCode Returns & Exchanges Manager for WooCommerce 是一款專為 WooCommerce 設計的外掛，讓顧客能夠輕鬆管理退貨與換貨請求，提升顧客滿意度並簡化商家的處理流程。
【主要功能】
• 顧客可直接在訂單中發起退換貨請求
• 自訂退貨原因與條件，提升靈活性
• 追蹤請求狀態，方便管理與回覆顧客
• 提供退貨運單與追蹤連結，提升透明度
• 自動發送電子郵件通知顧客與商家
外掛標籤
開發者團隊
② 後台搜尋「CatCode Returns & Exchanges Manager for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Customers stop writing “how do I return this?” in chats and e-mails. They open the order, pick the items and quantities, choose a reason and what they want — a refund or an exchange — and send the request. The shop sees every request in one list, changes its status, answers the customer and tracks the return parcel.
Free
“Return / exchange” button on eligible orders and a “Returns” tab in My Account.
Guest form (shortcode [catcode_returns_form], the page is created in one click): the customer finds the order by its number and the e-mail or phone used at checkout.
Return window — 14 days after the order is completed by default (Ukrainian consumer law, EU right of withdrawal), configurable; 0 = no limit.
Only orders in the statuses you choose; quantities already refunded or requested cannot be requested twice.
Your own list of reasons and your return conditions above the form.
Request list with status filters and search, request page with history, a message to the customer and a private note.
Statuses: new, approved, item received, money refunded, replacement sent, rejected, closed.
Return waybill (Nova Poshta, Ukrposhta or another carrier) with a tracking link — entered by the customer or by the shop.
E-mails to the customer (request received, every status change) in the WooCommerce template and in the language of the order; e-mail to the shop about each new request; order notes.
Box with the order’s requests on the order edit screen (HPOS compatible).
