內容簡介
Aspired Chatbot 是一款幫助網站擁有者使用經過批准的商業資訊回答常見問題的外掛。此外掛專為希望提供受控聊天機器人體驗的網站設計，使用者可以決定哪些資訊可以進入知識庫，並由聊天機器人根據這些內容回應訪客。
【主要功能】
• 手動管理知識庫
• 網站頁面和文章掃描器
• 允許主題的回退行為
• 使用 OpenAI 生成回覆
• 分析功能，包括轉錄和 CSV 匯出
• 每頁對話啟動器
外掛標籤
開發者團隊
原文外掛簡介
Aspired Chatbot helps site owners answer common questions using only approved business information.
The plugin is built for sites that want a controlled chatbot experience instead of a general-purpose AI assistant. You decide what information is allowed into the knowledge base, and the chatbot uses that approved content when responding to visitors.
Features
Manual knowledge base management
Site scanner for pages and posts
Allowed-topics fallback behavior
OpenAI-powered replies using approved knowledge base context
Analytics with transcripts, CSV export, and unanswered question tracking
Per-page conversation starters
Prompt preview for administrators
Human handoff email and URL settings
Rate limiting for chat requests
Optional uninstall cleanup
How it works
Add your OpenAI API key in the plugin settings.
Add approved business information to the knowledge base manually or import it from your site with the scanner.
Place the chatbot on the site frontend.
When a visitor sends a message, the plugin checks the approved knowledge base context and sends the message plus that approved context to OpenAI.
If the knowledge base does not contain relevant information, the plugin falls back to a restricted reply instead of inventing an answer.
External Services
This plugin connects to the OpenAI API to generate chatbot responses.
Service: OpenAI
Website: OpenAI
API Endpoint: https://api.openai.com/v1/responses
Service terms: https://openai.com/policies/terms-of-use
Data sent to the service:
* The visitor’s chat message
* Approved knowledge base context selected from your site
* Your configured system prompt/instructions
* The selected OpenAI model needed to complete the request
When data is sent:
* Only when a visitor submits a chat message and a response is requested
Why data is sent:
* To generate a chatbot reply based on the approved knowledge base context configured by the site owner
Service privacy policy:
* https://openai.com/policies/privacy-policy
Data storage
This plugin stores data in your WordPress database.
It creates the following custom database tables:
* aspich_kb for approved knowledge base entries
* aspich_analytics for analytics events, transcripts, unanswered question tracking, and related chatbot activity
The analytics table may store data such as:
* Visitor chat messages
* Bot replies
* Event type
* Page URL
* Session hash used for rate limiting and conversation tracking
Plugin settings are stored in the standard WordPress options table.
The plugin also stores chat history and widget state in the visitor’s browser using localStorage so the conversation can continue across pages on the same browser/device.
Privacy
When the chatbot is used, visitor-submitted chat messages are sent to OpenAI to generate responses.
This plugin may store the following data in the WordPress database:
* Chat messages submitted by visitors
* Chatbot responses
* Event types (such as message sent or suggestion click)
* Page URLs where interactions occur
* A generated session hash used for rate limiting and conversation tracking
* Unanswered question records for analytics
The plugin also stores chat history and widget state locally in the visitor’s browser using localStorage to maintain conversation continuity across pages.
This plugin does not:
* Track users across sites
* Store personal data beyond what is submitted in chat messages
* Share data with any third-party service other than OpenAI
Site owners are responsible for updating their privacy policy to disclose:
* Use of OpenAI as a third-party processor
* Storage of chat transcripts and analytics data
* Use of browser localStorage for chat persistence
Upload-ready notes
No obfuscated code
No hidden remote control behavior
No frontend exposure of the OpenAI API key
External service usage is disclosed above
