內容簡介
Aotum8 Review Manager 是一款專為 WooCommerce 商店設計的外掛，幫助店主有效管理顧客評價，識別情感趨勢，並準備專業回覆，從而提升顧客服務與滿意度。
【主要功能】
• 集中式控制面板：從一個介面管理所有 WooCommerce 評價
• 手動審核流程：完全控制哪些評價可公開
• 標準離線範本：使用預建範本節省時間
• WooCommerce 原生整合：無縫連接現有產品數據
• 可選 AI 供應商支持：連接第三方 AI 進行情感分析
• 人工審核建議：AI 回覆需經您審核後再發布
外掛標籤
開發者團隊
原文外掛簡介
Managing WooCommerce reviews manually can take time and make it harder to identify recurring customer concerns.
Aotum8 Review Manager helps store owners review WooCommerce feedback, identify sentiment, prepare professional replies, and keep review workflows organized from the WordPress admin area.
Included Features
Centralized Dashboard: View and manage all your WooCommerce product reviews from one clean, analytics-driven interface.
Manual Approval Workflow: Keep full control over which reviews go live on your store.
Standard Offline Templates: Save time with pre-built, professional templates for common customer complaints or praises.
WooCommerce Native Integration: Seamlessly hooks into your existing WooCommerce product data and customer profiles.
Optional AI Provider Support: Connect supported third-party AI providers with your own API key to analyze review sentiment and draft replies. This is fully included, with no restrictions or additional purchase required.
Provider Fallback: Configure provider credentials so analysis can try another configured provider if the selected provider fails.
Human-in-the-loop by default: AI-drafted replies are saved as a suggestion for you to review, not published automatically. Full automation is available as an opt-in setting.
External services
This plugin can connect to third-party AI APIs when you choose AI-powered analysis and provide your own API key. If you use offline templates only, no AI provider request is sent.
When AI analysis is enabled, the plugin sends the WooCommerce review text and prompt instructions needed to generate sentiment and a suggested merchant reply. Provider API keys are stored in your WordPress database and are sent only to the provider you configure when an analysis request is made.
Supported services:
OpenAI API – used to analyze review sentiment and draft replies. Terms: https://openai.com/policies/terms-of-use/ Privacy: https://openai.com/policies/privacy-policy/
Groq API – used to analyze review sentiment and draft replies. Terms: https://groq.com/terms-of-use/ Privacy: https://groq.com/privacy-policy/
Google Gemini API / Generative Language API – used to analyze review sentiment and draft replies. Terms: https://ai.google.dev/terms Privacy: https://policies.google.com/privacy
DeepSeek API – used to analyze review sentiment and draft replies. Terms: https://cdn.deepseek.com/policies/en-US/deepseek-terms-of-use.html Privacy: https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html
Anthropic Claude API – used to analyze review sentiment and draft replies. Terms: https://www.anthropic.com/legal/commercial-terms Privacy: https://www.anthropic.com/legal/privacy
Xiaomi MiMo API – used to analyze review sentiment and draft replies when configured. Terms: https://platform.xiaomimimo.com/docs/terms/user-agreement Privacy: https://platform.xiaomimimo.com/docs/en-US/terms/privacy-policy
