內容簡介
YoOhw Customer Intelligence for WooCommerce 是一款輕量級的 CRM 外掛，能將 WooCommerce 訂單歷史轉換為可搜尋的客戶檔案，並提供商業洞察、內部備註、後續任務、直接郵件等功能，幫助商家更有效地管理客戶關係。
【主要功能】
• 搜尋與篩選客戶檔案
• 內部備註與後續任務管理
• 自動化郵件通知功能
• 客戶活動歷史與時間軸
• CSV 匯出客戶名單
• 整合 WooCommerce 訂單與高效能儲存
外掛標籤
開發者團隊
② 後台搜尋「Customer Intelligence for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Product page | Documentation | Support
YoOhw Customer Intelligence for WooCommerce is a lightweight CRM workspace inside WordPress admin. It turns WooCommerce order history into searchable customer profiles with commerce insights, internal notes, follow-up tasks, direct email, tags, segments, and activity history.
Use it to find customers who need attention, organize retention and support work, review customer value and lifecycle, and connect customer profiles to WooCommerce orders. Data is stored in dedicated plugin tables instead of using wp_usermeta as the primary CRM store.
Customer profiles and insights
Search and filter customers by status, value tier, lifecycle, risk, cohort, tags, and segments.
Review total orders, total spent, average order value, first and last order, addresses, recent orders, and activity.
Configure thresholds used for customer status, lifecycle, value tier, risk, and trust classifications.
Use an action-focused dashboard for data freshness, priority customers, attention queues, tasks, and recent activity.
Archive and restore CRM profiles without deleting WooCommerce orders or WordPress users.
Export the current filtered customer list to CSV.
Notes, tasks, email, and segmentation
Create, edit, and delete internal customer notes.
Create follow-up tasks from a profile, the Tasks screen, customer bulk actions, or a WooCommerce order.
Assign tasks to Administrators or Shop Managers with priority, due date, status, and optional order context.
Send assignment, due-soon, overdue digest, escalation, completion, reopening, and daily summary emails.
Compose a direct customer email from the profile using WooCommerce email templates and sender settings.
Manage reusable customer tags and static segments, including bulk assignment.
Review customer and task activity in a chronological timeline.
WooCommerce and optional integrations
Sync profiles from existing WooCommerce orders and recalculate customer intelligence in resumable batches.
Filter WooCommerce orders by customer profile and access customer tasks from the order screen.
Work with WooCommerce High-Performance Order Storage through WooCommerce order APIs.
Show loyalty levels, points, and loyalty activity when the supported WooCommerce Loyalty plugin is active and licensed.
Record suspect, blocked, cleared, and match signals when Blacklist Manager is active.
Include Premium order risk and security signals when Blacklist Manager Premium is active and licensed.
Customer Intelligence remains useful without the optional integrations. Integration-specific columns, filters, profile panels, and maintenance tools only appear when the related plugin and required license state are available.
Data and privacy
Customer intelligence data remains in the site’s WordPress database unless an administrator exports it or a configured integration moves it. WooCommerce continues to manage orders, and WordPress continues to manage users.
Optional security signals are normalized and minimized. Raw IP addresses, device identifiers, browser fingerprints, and payment identifiers are not copied into Customer Intelligence activity metadata.
