內容簡介
Xatkit 是首家為 WooCommerce 帶來預訓練專家電商聊天機器人的公司。
我們的聊天機器人可立即使用，它們能夠閱讀並理解您 WooCommerce 商店的所有數據，以進行自我配置並開始回答您的客戶有關各種主題的問題。
例如，它們可以幫助您的客戶搜尋產品、提供推薦、告知支付方式、建議運送選項等等。
您可以使用我們易於使用的儀表板隨時添加新的自定義常見問題或更改機器人的外觀和感覺，無需編寫代碼。
我們的本地 WooCommerce 支持也確保您的機器人與您的商店數據同步。僅需一鍵即可要求機器人自動更新。
所有這些都是由 AI 後台提供動力，確保機器人足夠聰明，能夠理解您的訪客的請求。
同時，不要忘記我們的報表功能將幫助您監控客戶正在尋找什麼，甚至還可以幫助您通過指出客戶要求但您還未提供的內容來改進您的商店。
Xatkit 是一個託管服務（所有語言處理和數據監測都在我們的服務器上進行，您無需擔心此問題）並需要 Xatkit API 來運行，但通過我們慷慨的免費試用，您可以確定 Xatkit 是正確的解決方案，然後再付費！
功能
以下是機器人可以為您執行的一些任務（請在此處查看更多）：
搜索產品：讓您的客戶使用自然語言表達自己的需求並找到他們需要的產品。
推廣產品：直接向客戶推薦產品。
訂單狀態：自動處理訂單狀態問題和跟踪信息請求。
常見問題解答 (FAQ)：通過自定義的常見問題解答增強訪客體驗。
運送與支付：機器人可以解釋可用的支付和運送選項。
了解客戶：監測您的訪客如何使用機器人並根據其需要進行調整。如果機器人未能理解一些對話，您可以通過電子郵件收到警告，以跟進該會話。
AI 引擎：機器人使用強大的自然語言處理引擎。其中包括即使文本中出現一些拼寫錯誤機器人也能理解用戶。
即時性：機器人始終與您的電商數據同步。只需更新您的商店，機器人即會注意到並盡快進行調整。
持續改進：機器人始終在學習和發展，根據與客戶的互動進行調整。
機器人可配置為使用英語，法語，西班牙語和加泰羅尼亞語進行交談。
外掛標籤
開發者團隊
② 後台搜尋「Xatkit – Smart Chatbot for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Xatkit is the first company bringing pretrained expert eCommerce chatbots to WooCommerce.
Our chatbots work out-of-the-box. They are able to read and understand all your WooCommerce shop data to configure themselves and start answering your clients right away on a variety of topics.
For instance, they can help your clients look for products, offer recommendations, inform about payment methods, suggest shipping options, etc.
And you can always add new custom FAQs or change the look and feel of the bot with our simple to use dashboard. No code required.
Our native WooCommerce support also makes sure your bots are in sync with your shop data. Ask the bot to automatically update itself with the click of a button.
All this powered by an AI backend that ensures your bots are smart enough to understand your visitors’ requests.
And don’t forget that our reporting capabilities will help you monitor what the clients are looking for and, even, help you improve your shop by pointing out what the clients want and you’re not yet offering.
Xatkit is a hosted service (all the language processing and data monitoring takes place on our servers, you don’t need to worry about this) and requires a Xatkit API to work but with our generous free trial, you can make sure Xatkit is the right solution before paying for it!
Features
These are some of the tasks the bot can do for you (see more here):
Search products: Let your customer express their needs in natural language and find the products they need.
Promote products: Recommend products directly to your client.
Order status: Automatically handle order status questions and tracking information requests.
FAQ: Enhance your visitor experience with custom FAQs.
Shipping and payments: The bot can explain the payment and shipping options available.
Understand the clients: Monitor how your visitors use the bot and adapt to their needs. Get a warning by email to follow-up a conversation that the bot didn’t understand.
AI engine: The bot uses powerful NLP engines for the natural language processing part. Among other things, this enables the bot to understand the user even if there are some typos in the text.
Real-time: The bot is always synchronized with your eCommerce data. Just update your store and the bot will notice and adapt ASAP
Continuous improvement: The bot is always learning and evolving based on the interactions with your clients.
The bot can be configured to talk in English, French, Spanish and Catalan.
