[WordPress] 外掛分享： WordPress Helpdesk Integration

內容簡介

WP Helpdesk Integration 可將 WordPress 和服務台工具整合，從您的網站擷取支援票證。您可以使用預設的 WordPress 表單設計表單。所創建的表單可嵌入文章、頁面或小工具。 收集的資訊將透過安全的 API 連接發送到幫助台入口網站 Freshdesk、Zendesk、Zoho Support 和 Vtiger Tickets 模組。

重點功能

從 WordPress 捕捉支援標題，並將其傳送到 Freshdesk、Zendesk、Zoho Support 和 Vtiger Tickets 模組中。
支援預設的 WordPress Web 表單。
成功提交表單後，將用戶重定向到所需頁面。
在提交票證成功或失敗時發送通知。
嵌入表單於頁面、文章或小工具中以捕捉支援標題。

強調的專業版功能

WP Helpdesk Integration 具備免費版所有功能。此外，它支援許多第三方附加元件，使它在表單設計和訊息收集更具彈性。與 WooCommerce 整合可在結帳時跟進客戶，讓他們不遺漏任何事項。

將您的網站使用者作為支援入口網站聯絡人，附帶額外資訊。
支援 ACF、MemberPress、WP-Members 附加元件以獲取額外聯絡資訊。
啟用欄位標籤的自訂選項，使其更加靈活。
支援 Gravity Form 和 Ninja Form 以捕捉支援標題。
使用 Google Captcha 避免垃圾支援標題。
處理重複實例，提供建立、更新和略過選項。

有用的連結

WP Helpdesk Integration 頁面和文檔
我們最近的 WordPress 產品更新。
相關產品：CRM 的 Leads Builder –將 WordPress 網站訪客、使用者與結帳客戶轉換為 CRM 潛在客戶和聯絡人。支援 Salesforce、Zoho CRM、Freshsales、Vtiger CRM、SugarCRM 和 SuiteCRM。

Smackcoders 的其他有用插件和附加元件

匯入和匯出 WordPress 資料為 CSV 或 XML，請使用 WP Ultimate CSV Importer
而 有關插件的高級版本，您可以在此處取得

Leads Builder for WordPress 是捕捉 Web 表單的 WordPress 插件，可轉換為開源 CRM 的領先者。安裝 WordPress Lead Form Data Collection to CRM 插件。然後從下面列出的其他附加元件中安裝您選擇的 CRM。保持母插件和 CRM 附加元件均處於啟用狀態。
* Zoho CRM 和 Zoho CRM Plus
* Salesforce
* SugarCRM

外掛標籤

開發者團隊

原文外掛簡介

WP Helpdesk Integration integrates WordPress with service desk tools to capture support tickets from your website. You can design the Form with default WordPress forms. The form created can embedded with Post, Page or Widget. The information collected and sent to anyone of the help desk portal Freshdesk, Zendesk, Zoho Support & Vtiger Tickets module with secure API connection.
Highlighted features

Captures support threads from WordPress to Freshdesk, Zendesk, Zoho Support and Vtiger Tickets module.
Supports default WordPress Webforms.
Redirects User to desired page after successful form submission.
Notification on success or failure of Ticket capture.
Embed forms in Page, Post or Widgets to capture Support threads.

Highlighted Pro features
WP Helpdesk Integration has all the features of free version. In addition, it supports lots of third party add-ons to make it more flexible in Form design & information gathering. The integration with WooCommerce enables to follow-up the customers in checkout and never let them fall through cracks.

Capture your website users as support portal contacts with additional informations.
Supports ACF, MemberPress, WP-Members add-ons to get additional contact info.
Enables to mark a fields to be mandatory and non-mandatory.
More flexible with option to customize the field label.
Supports Gravity Form & Ninja Form to capture support threads.
Google Captcha to avoid spam threads.
Duplicate handling with create, update & skip options.

Helpful links

WP Helpdesk Integration page and documentation
Our recent WordPress Product updates.
Related product: Leads Builder for CRM – Convert your WordPress website visitors, user & checkout customers as CRM Leads & Contacts. Supports Salesforce, Zoho CRM, Freshsales, Vtiger CRM, SugarCRM and SuiteCRM.

Other Useful Plugins & Addons By Smackcoders
To Import and Export WordPress Data as CSV or XML
And for premium version of the plugin, you can get it here
The Leads Builder for WordPress to capture your web forms as leads to one of the top ranking open source CRM. Install the WordPress Lead Form Data Collection to CRM Plugin. And install one of the CRM of your choice from the additional add-ons listed below. Keep both parent plugin and CRM add-on activated.
* Zoho CRM & Zoho CRM Plus
* Salesforce
* SugarCRM
* Freshsales
* Vtiger CRM
To know more about the premium bundled version, visit WordPress Lead Form Data Collection to CRM with unlimited features