內容簡介
Returnado 是一個完整的退貨系統，為您的 WooCommerce 商店提供一個頂級的退貨系統，完全自動化和數位化。它為您的客戶提供了一個直覺的介面，可以退貨、要求交換、建立投訴或在退貨方面獲得幫助。
這個平臺可以優化再消費，讓客戶使用其退貨價值在您的商店購買新商品，或者要求店內信用而非退款。
該系統使用本地 WooCommerce 功能，與本地 WooCommerce 功能一起運作的其他插件應該仍然能夠正常運作。通過點擊一個按鈕批准和執行退款、交換和投訴，進行所有管理工作！
簡而言之，讓顧客更滿意，為您省錢，並生成更多收入！
技術說明
Returnado 是一個完整的退貨處理系統，提供了幾個強大的功能，旨在增加您的盈利能力。它通過提供更好，更直觀的退貨體驗，自動化退貨流程，並優化再消費來生成新的銷售。
Returnado 提供以下功能：
完整的退貨處理系統 - 完全集成到 WooCommerce
店內信用功能
客戶訂購交換的能力
"1-點擊" 退貨處理，包括交換，退款，店內信用和投訴
向所有主要支付網關（如 PayPal、Klarna、Stripe）自動退款
一個小型的 "我的訂單" 頁面，在這裡您的客戶將會獲得他們所訂購商品的概述。
多貨幣支持
多語言支持
為了與尽可能多的 WooCommerce 商家兼容，我们遵循標准 WooCommerce 常規操作，并且盡可能地与 WooCommerce 本地功能互動。
Returnado如何與WooCommerce互動
當您第一次安装和激活插件時，我們開始同步自插件激活之後所進行的所有銷售訂單。Returnado 收集基本的訂單、產品和基本客户信息，以便：
允許客戶通過僅輸入電子郵件地址來 “登錄” 到 Returnado
顯示客戶從商家訂購的訂單和商品
提供建議，交換和替換產品
只有在插件激活後進行的銷售訂單才能在 Returnado 中退貨。
當商家批准退貨時，Returnado 將退貨信息，包括退款和交換信息，發送到 WooCommerce。除非商家批准退貨，否則不會最終確定退貨或交換訂單。
典型流程
客戶想要退貨。
他們在 STORENAME.com/RETURNS 進入您的商店，輸入電子郵件地址進入嵌入 Returnado 的 iframe 中
客戶獲得進入其訂單歷史記錄的權限，並選擇是否取消購買、訂購交換、要求退款或提交投訴。
如果客戶選擇交換產品，會在 WooCommerce 中創建一個初步訂單，以保留庫存。
“退貨註冊” 確認電子郵件將發送給客戶。
退貨出現在 Returnado 管理員中，商家批准退貨和交換。
在 WooCommerce 中，訂單轉換為最終訂單，並通過電子郵件向客戶發送“退貨處理完成”確認。
開發者團隊
📦 歷史版本下載
原文外掛簡介
Returnado is your complete returns handling system that gives your WooCommerce store a top-of-the-line returns system, completely automated and digitalized. It provides your customers with an intuitive interface to return, request exchange, create a complaint or get help with their return.
The platform is optimized to create re-conversion, meaning enabling the customer to use their return value to buy new items in your store, or request a store-credit instead of a refund.
The system uses native WooCommerce functionality, your other plugins working with native WooCommerce functionality should work as before. Approve and execute refunds, exchanges and complaints with the click of a button and all your administration is done!
In short, happier customers, saves you money and generates more revenue!
Technical description
Returnado is your complete returns handling system that enriches your WooCommerce store with several powerful features designed to increase your profitability. It does so by supplying your customers with a better more intuitive returns experience, automates your return-flow and generates new sales by optimizing towards re-conversion.
Returnado provides, amongst others:
A complete returns handling system – Fully integrated to WooCommerce
Store-credit capabilities
The ability for customers to order exchanges
“1-click returns handling” of exchanges, refunds, store-credits and complaints
Automatic refunds to all major payment gateways (e.g. PayPal, Klarna, Stripe)
A mini “My Orders” page where your customers will get an overview over their ordered items.
Multi-currency support
Multi-language support
To be compatible with as many WooCommerce merchants as possible we’ve followed standard WooCommerce praxis and as far as possible, interact with WooCommerce native functionality.
How Returnado interacts with WooCommerce
When you first install and activate the plugin, we start syncing all sale orders made after plugin has been activated. Returnado collects basic order-, product-, and basic customer info to be able to.
Allow customers to “log in” to Returnado by entering email address only
Show orders and items customer has ordered from merchant
Offer recommendations, exchanges and replacement products
Only sales orders made after plugin has been activated will be return-able in Returnado.
Return information, including refund- and exchange information is sent from Returnado to WooCommerce when return has been approved by the merchant. No refund, or exchange order is final until you as a merchant has approved the return.
Typical flow
Customer wants to return product.
They enter your store at STORENAME.com/RETURNS and enters their email in embedded Returnado iframe
Customer gets access to their order history, and selects if they want to cancel purchase, order an exchange, request refund, or create a complaint.
If customer selects to exchange product, a preliminary order is created in WooCommerce, to reserve stock.
“Return registered” confirmation is emailed to customer.
Return appears in Returnado Admin, merchant approves return and exchange.
Order in WooCommerce is turned in to final order, and “Return handled” confirmation is sent to customer through email.
