內容簡介
總結：Whello CS Rotator 是一款功能強大的 WordPress 外掛，專為管理 WhatsApp 客戶服務人員設計，並根據工作時間、班次和員工可用性自動旋轉客戶查詢。這個外掛讓企業能夠高效管理他們的 WhatsApp 客戶服務業務，包括建立和管理員工檔案、設置 WhatsApp 鏈接、追蹤業績和提供無縫的客戶體驗。
**問題與答案：**
1. Whello CS Rotator 主要是用來做什麼？
- Whello CS Rotator 是一款設計用來管理 WhatsApp 客服人員並根據各種邏輯自動旋轉客戶查詢的功能強大的 WordPress 外掛。
2. 這個外掛讓企業如何高效管理他們的 WhatsApp 客服業務？
- 該外掛讓企業能夠創建和管理具有詳細工作時間表的員工檔案、設置具有自定義旋轉規則和追蹤選項的 WhatsApp 鏈接、監控員工業績和提供自動旋轉員工的無縫客戶體驗。
3. Whello CS Rotator 的關鍵功能有哪些？
- 員工管理、鏈接管理、自動旋轉、業績追蹤、設置嚮導、自定義載入頁面、手機友好、第三方追蹤集成等。
4. 這個外掛的 Pro 版本有哪些額外功能？
- Pro 版本提供了進階的旋轉邏輯、增強的業績分析、額外的自定義選項以及優先支持。
5. 如何獲取支持或進一步資訊？
- 如需支持，請訪問 https://plugins.whello.id/panduan-penggunaan/ 或通過電子郵件 [email protected] 與我們聯繫。
外掛標籤
開發者團隊
原文外掛簡介
Whello CS Rotator is a powerful WordPress plugin designed to manage WhatsApp customer service staff and automatically rotate customer inquiries based on various logic including working hours, shifts, and staff availability.
The plugin allows businesses to efficiently manage their WhatsApp customer service operations by:
Creating and managing staff profiles with detailed work schedules
Setting up WhatsApp links with customized rotation rules
Tracking performance and lead generation
Providing a seamless customer experience with automatic staff rotation
Key Features
Staff Management: Create and manage customer service staff profiles with detailed information and work schedules
Link Management: Create WhatsApp links with customized rotation rules and tracking options
Automatic Rotation: Distribute customer inquiries based on working hours, shifts, and staff availability
Performance Tracking: Monitor staff performance and lead generation
Setup Wizard: Easy 3-step setup process to get started quickly
Custom Loading Page: Customize the loading page that appears before redirecting to WhatsApp
Mobile-Friendly: Works perfectly on all devices
Third-Party Tracking Integration: Support for Google Tag Manager, Google Analytics, Google Ads, and Meta Pixels for comprehensive conversion tracking
Pro Version Features
The Pro version of Whello CS Rotator offers additional features:
* Advanced rotation logic
* Enhanced performance analytics
* Additional customization options
* Priority support
Support
For support, please visit https://plugins.whello.id/panduan-penggunaan/ or contact us at [email protected].
Third-Party Libraries and Services
This plugin includes the following third-party libraries and services:
International Telephone Input (intl-tel-input)
Version: 25.3.1
Description: A JavaScript plugin for entering and validating international telephone numbers
External source code: https://github.com/jackocnr/intl-tel-input
Internal source code location: /admin/lib/intl-tel-input/src/
License: MIT
Used for: Phone number input and validation in staff forms
Third-Party Tracking Services
This plugin integrates with the following third-party tracking services:
Google Tag Manager (GTM)
Google Analytics (GA)
Google Ads (Conversion Tracking)
Meta Pixels (Facebook Conversion API)
These services are used for tracking conversions and measuring the effectiveness of WhatsApp links. The plugin allows you to configure tracking IDs and events for each service.
