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② 後台搜尋「Webxpart Real-time Support Chat」→ 直接安裝（推薦）
原文外掛簡介
Webxpart Real-time Support Chat is a real-time chat plugin that enables seamless communication between website visitors and support teams. It provides a complete chat solution with admin dashboard, agent management, and customizable frontend widget.
Features
Real-time chat widget with popup interface
Multi-department support with agent assignment
Admin dashboard for managing conversations
File upload support for images and documents
Pre-chat form with customizable fields
Agent availability status control
Chat history and conversation management
Customizable colors, fonts, and messages
GDPR compliance options
Auto-popup configuration
Sound notifications for new messages
Unread message badges and browser tab notifications
User chat history portal
WooCommerce integration
Installation
Upload the plugin files to the /wp-content/plugins/webxpart-real-time-support-chat directory
Activate the plugin through the ‘Plugins’ menu in WordPress
Go to Webxpart Real-time Support Chat > Settings to configure the plugin
Create departments and assign agents
The chat widget will appear on your frontend
Frequently Asked Questions
Does this plugin work with logged-in users?
Yes, the plugin supports both logged-in users and guest visitors.
Can I customize the chat widget appearance?
Yes, you can customize colors, fonts, position, and messages in the settings page.
How do I manage agents?
Go to Webxpart Real-time Support Chat > Agents to add and manage chat agents. Assign them to departments as needed.
Can visitors upload files?
Yes, if file upload is enabled in settings, visitors can upload images and documents during chat.
Screenshots
Chat widget on frontend
Admin dashboard with conversations
Settings page
Agent management
Department management
