內容簡介
Vollstart Repair Desk 是專為修理商店設計的外掛，幫助管理從接收工作到取件的整個流程。客戶可透過 QR 碼在線檢查修理狀態，減少了查詢進度的電話。
【主要功能】
• 修理管理：創建、編輯及追蹤修理進度
• 客戶資料庫：儲存聯絡資訊及修理歷史
• 設備追蹤：將設備與客戶及修理連結
• 修理類型：提供預估時間及定價目錄
• 工作步驟：檢查清單及進度指標
• QR 碼：每個修理都有獨特的 QR 碼
外掛標籤
開發者團隊
原文外掛簡介
Vollstart Repair Desk helps repair shops manage jobs from intake to pickup. Customers get a QR code and check their repair status online — no more “Is it done yet?” phone calls.
Built for real workshops. Bike shops, electronics repair, cobblers, car workshops, phone repair — any business that takes items in, fixes them, and hands them back.
No cloud, no monthly fees. All data stays in your WordPress database. No external services required for core functionality.
GDPR-friendly by design. Customer data export, anonymization, and deletion built in.
Pro version available. A separate Vollstart Repair Desk Pro plugin with additional features is available at vollstart.com — see the Premium Features list below.
Perfect for
Bike shops — track repairs, parts, and notify customers when ready
Electronics repair — intake photos, work steps, QR status tracking
Cobblers and tailors — simple repair tracking with pickup reminders
Car workshops — device and vehicle management with recurring maintenance
Phone repair — quick intake, status updates, QR code tracking
Any repair business that needs to track jobs and communicate with customers
Core Features
Repair management — create, edit, and track repairs with configurable status flow
Customer database — contact info, repair history, customer numbers
Device tracking — devices and products linked to customers and repairs
Repair types — catalog with estimated duration, default pricing, and icon selection
Work steps — checklists with time tracking, progress indicators, and auto-status
Photo uploads — webcam, mobile camera, or file upload for intake documentation
QR code — unique QR per repair, printable labels, camera scanner in admin
Public status page — standalone URL or shortcode, customers check live status
PDF documents — pickup receipts, device reports and customer reports (A4, ready to print)
Messaging — communication between shop and customer per repair
Email notifications — automatic emails on status change, new repair, customer messages, with customizable HTML bodies and subjects
Pickup reminders — automatic email reminders after configurable days
CSV export and import — repairs, customers, devices, repair types, work steps
GDPR tools — data export, anonymization, and deletion per customer
Dashboard widget — open and total repair counts on the WordPress dashboard
Bulk actions — change status, print QR labels, or delete multiple repairs
Internal rating system — staff rate customers, average shown on customer card
Device repair history — every repair linked to a device, visible in one click
Mobile-friendly — responsive admin interface, works on phones and tablets
Premium Features
Everything in the free version, plus:
Customer portal (PWA) — installable web app, customers see all their repairs, devices and unread messages in one place
Cost tracking & billing — parts catalog, work items, hourly rate per staff member, time-based pricing per work step, invoice summary
Invoice PDF — full invoice with line items, tax, business header, sent by email or downloaded as PDF
PDF customization — paper size, font, margins, RTL direction, show staff names + status timeline on documents
WooCommerce integration — turn a repair billing summary into a WooCommerce order with one click
Parts inventory — stock levels, usage tracking, low-stock email alerts
Global item catalog — reusable parts and labor items with price history and per-item statistics
Warranty tracking — expiry dates per repair and automatic reminder emails before they run out
Recurring maintenance — service intervals per device with cron-driven reminder emails
Custom status definitions — add your own workflow steps with colors and icons, fully integrated into the status flow
External rating system — ask customers to rate the repair via email link or directly on the public status page / customer portal
Staff management — multiple team members with auth tokens, intake PWA for walk-in reception
Premium features require the separate Pro add-on plugin, available at vollstart.com.
How It Works
Intake — Create a repair, snap photos, assign a repair type with estimated duration
Track — Move through status flow, log work steps, communicate with customer
Notify — Customer gets automatic emails and checks QR code for live status
Deliver — Mark as done, send pickup reminder, track warranty
Languages
Vollstart Repair Desk is translated into 20 languages:
English (default), German (DE/AT/CH), French, Spanish, Italian, Dutch, Portuguese (PT/BR), Hungarian, Polish, Czech, Swedish, Danish, Finnish, Greek, Romanian, Bulgarian, Chinese (Simplified), Japanese
All translations are included in the plugin. Community contributions welcome via the WordPress.org translation platform.
Links
Premium Add-on
Support
Third-Party Libraries
This plugin includes the following third-party libraries, bundled locally within the plugin. No external CDN calls are made.
DataTables v2.3.8 — Table sorting, filtering, and pagination — MIT License — Source
DataTables Responsive v3.0.8 — Responsive table layout — MIT License — Source
QRCode.js v1.0.0 — QR code generation in browser — MIT License — Source
html5-qrcode v2.3.8 — QR/barcode scanner via camera — Apache 2.0 License — Source
TCPDF v6.11.3 — PDF generation — LGPL-3.0 License — Source
External Services
This plugin does not connect to any third-party or external services. All data is stored locally in your WordPress database. No customer data leaves your server.
The optional Pro add-on plugin (sold separately at vollstart.com) connects to vollstart.com solely for license validation and plugin update checks. The free plugin hosted on WordPress.org does not make any external connections.
