
內容簡介
UserDocs 讓你可以建立一個專門用於產品文件的網站段落,從軟體文件到操作指南,產品規格等等,無所不包。花費更少的時間回應支援請求,使用 UserDocs!
除了提供優良的功能豐富產品和卓越的支援外,產品文件在客戶滿意度和收益方面也扮演重要的角色。如果沒有產品官網上的文件可用,客戶將不得不提交支援請求,這將浪費您的團隊寶貴的時間。
自助指南讓客戶可以查閱常見問題和一般查詢,幫助他們自行解決小問題。良好的文件內容包含簡單易讀的導航與乾淨的版面設計。逐步的說明和螢幕截圖也有所幫助。UserDocs 讓一切變得簡單。
外掛標籤
開發者團隊
原文外掛簡介
UserDocs lets you create a section of your site dedicated to product documentation. Create anything from software documentation, to how-to’s, to product specs, the possibilities are endless. Spend less time answering support requests, get UserDocs!
Besides a good feature rich product and amazing support; Product Documentation also plays an important role in terms of customer satisfaction and revenue. If there is no documentation available on the product site,\ customers will be forced to submit a support ticket costing your team valuable time.
Self help guides allow customers to go through frequently asked questions and general queries and help them resolve small issues on their own. Good documentation contains easy navigation and a clean layout with better readability. Step by step explanation with screenshots helps too. UserDocs has you covered.
