內容簡介
Real-Time Feedback 外掛可以自動追蹤不利或惹惱用戶的常見可用性行為。
使用內置的反饋調查即時採取行動，了解訪問者實際使用您的網站的方式。
Real-Time Feedback 外掛可以偵測到以下內容：
怒點擊 – 偵測是否有多次點擊或連敲同一區域。找出您的網站沒有按照用戶預期的方式反應的原因。
挫敗感 – 偵測用戶遇到的行為，例如混亂的滑鼠移動、隨意的點擊或多次上下翻頁。
浪費的點擊 – 偵測誘使用戶在路由頁面和此頁面鏈接的子頁面之間來回彈跳的誤導性鏈接。
Real-Time Feedback 外掛可以如何幫助您的業務成長
發現用戶的意圖
獲得用戶對正在發生的事情的反饋
讓您的網站更易於使用
更快地識別問題
如果網站導航困難，設計不夠清晰，或者即使有輕微問題，用戶也不會在網站上停留太久。
在客戶旅程的適當時間內提出正確的問題是了解人們實際使用您的產品的關鍵。
追蹤訪問者的行為，並在適當的時間向他們顯示正確的訊息。
讓您的網站更易於使用。
外掛標籤
開發者團隊
② 後台搜尋「Real-Time Feedback – Collect feedback exactly when issues happen」→ 直接安裝（推薦）
原文外掛簡介
Real-Time Feedback plugin automatically track common usability behaviors that hinder or irritate users.
Take actions in real-time with a built-in feedback poll to understand how visitors are really using your website.
Real-Time Feedback Plugin Detects:
Rage Clicks – Detect multiple clicks or taps, rapidly, in the same area. Find when your website doesn’t react the way your users thought it should.
Frustration – Detect behaviors where users encounter indicators like chaotic mouse movement, random clicks or multiple up and down page scrolls.
Wasted Clicks – Detect misleading links that force users to bounce back and forth between a routing page and subpages linked from it.
How Real-Time Feedback Plugin Can Help Your Business Grow
Discover users’ intent
Get users’ feedback on what is happening
Make your website easier to use
Identify problems faster
If a website is difficult to navigate through, or there’s a lack of clarity in its design, or even if there’s a slight problem, users won’t stick around for too long.
Asking the right question at the right time in a customer’s journey is the key to understanding how people actually use your product.
Track visitors’ behavior and show them the right message at the right time.
Make your website easier to use.
