內容簡介
總結：透過Tiny Finch Live Chat Widget，您可以將訪客直接從Slack工作區與他們互動，無需額外的工具或登入，操作簡單便利。
問題與答案：
1. Tiny Finch是什麼？
- Tiny Finch是一個輕量級的即時聊天小部件，將您的網站訪客直接連接到Slack工作空間。
2. Tiny Finch可以解決什麼問題？
- 解決了即時聊天方案昂貴、臃腫或需要學習新工具的問題，並提供了簡單易用的選項。
3. 使用Tiny Finch會有什麼特色？
- 可為不同網站或用途添加多個配置檔案，自動偵測並回應訪客的首選語言，在小部件中顯示幫助文件，提供JavaScript API和CSS進行全面自訂，以及移除任何付費方案上的Tiny Finch品牌。
4. 使用Tiny Finch後可以如何操作？
- 從Slack Marketplace安裝Tiny Finch應用程式，從管理員空間安裝和啟用Tiny Finch WordPress外掛程式，從Tiny Finch控制面板自訂小工具以完全匹配您的品牌，訪客將通過小部件向您發送消息，您可以在Slack中立即輕鬆地回覆訊息。
5. Tiny Finch服務需要什麼樣的設定？
- 需要帳戶和有啟用的訂閱（試用或付費）來使用Tiny Finch服務，並需要在Tiny Finch設置中輸入Team ID和Profile name。
6. Tiny Finch與外部服務的交互作用為何？
- 此外掛程式與Tiny Finch服務的API進行交互，首先顯示與您定制相對應的聊天小部件，然後處理您的網站訪客發送或接收的消息，這些消息隨後將轉發到Slack服務供您在Slack工作空間內管理。
外掛標籤
開發者團隊
原文外掛簡介
Add the Tiny Finch live chat widget to your website and engage with visitors directly from Slack, Telegram or WhatsApp.
A tiny chat widget with a big voice
Tiny Finch is a lightweight live chat widget that connects your website visitors directly to your preferred messaging app (Slack, Telegram or WhatsApp) — no new tools, logins, or learning curves. It’s fast, easy, and efficient.
When you install Tiny Finch, we set-up a dedicated channel in your messaging app. Messages from your website visitors land there instantly. Just reply in a thread, and your message is delivered straight back to the widget in real time.
Works with the Slack/Telegram/WhatsApp free plan
No need for a standalone mobile app — manage chats on the go on your already preferred app
Add unlimited team members with no extra cost
Add several profiles for your team to use Tiny Finch for different websites and purposes
What problem does Tiny Finch solve?
Live chat is one of the best ways to engage visitors, offer support, and close sales — but most solutions are expensive, bloated, or require learning new tools.
Tiny Finch keeps it simple:
* Installs instantly on your wordpress instance, thanks to this plugin
* No new app to install or learn to use — everything happens on your already preferred messaging app
* Affordable pricing with no limits on chats or users
* Multiple languages, helpdesk articles, full customization, and GDPR compliance included
Features at a glance
Multiple profiles for different websites or use cases
Auto-detects and responds in visitors’ preferred language
Helpdesk articles shown right inside the widget
JavaScript API and CSS for full customization
Remove Tiny Finch branding on any paid plan
Built and hosted in Europe — fully GDPR compliant
What to expect after installation
Create your account on https://tinyfinch.chat
Install, activate and configure the Tiny Finch WordPress plugin from your admin space
Customize the widget to fully match your brand from the Tiny Finch dashboard
Visitors message you from the widget
You reply in a thread in your dedicated Slack channel / Telegram group chat / WhatsApp private chat — instantly and effortlessly
Why people love Tiny Finch
I wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect
— KohlMedia
I run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages.
— alexchouraki
I absolutely love Tiny Finch! The tool is powerful and versatile, and the service was exceptional.
— jacqui38
Gem!
— TimTim
Need help or have questions?
We are here to help so don’t hesitate to chat with us using our own Tiny Finch widget or email us at [email protected]
Try Tiny Finch free for a month — no credit card required. Cancel anytime.
Add it to your preferred messaging app and start chatting today!
Configuration
An account and an active subscription (trialing or paying) is necessary to use the Tiny Finch service.
First go to https://tinyfinch.chat to register.
Go to the “Settings” menu and click on “TinyFinch Settings”.
Enter your Tiny Finch “Team ID” and “Profile name” available in your Tiny Finch Dashboard.
Save your changes.
The Tiny Finch chat widget now appears on your website.
External services
This plugin interacts with the API of the Tiny Finch service, first to display the chat widget corresponding to your customization, then to handle messages sent and received by your website visitors. These messages are then forwarded to the external integration you have opted for (Slack, Telegram or WhatsApp).
This service is provided by Tiny Finch, a software made by Prune: terms of use, privacy policy, legal notice.
Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries.
Telegram is a trademark of Telegram FZ-LLC.
WhatsApp is a trademark of WhatsApp LLC, a Meta company.
