[WordPress] 外掛分享： thevitaminshots Refunds & Returns for WooCommerce

內容簡介

thevitaminshots Refunds & Returns for WooCommerce 是一個完整的退款與退貨請求系統，專為 WooCommerce 商店設計，免費且可完全自訂。顧客透過簡單的短碼表單提交請求，商店管理員可輕鬆審核並管理這些請求。

【主要功能】
• 顧客可提交退款或退貨請求
• 可自訂退款百分比，從 0% 到 100%
• 支援兩種稅務模式，靈活計算稅金
• 訂單驗證，需提供訂單號碼及電子郵件
• 自動隱藏特定類別產品於退款表單
• 美觀的管理控制台，簡單操作

外掛標籤

開發者團隊

原文外掛簡介

A complete refund and return request system for your WooCommerce store — free, GPL, and completely customizable.
Customers submit refund or return requests through a beautiful shortcode-based form. They enter their order number, get verified, describe the issue, and submit. You review the request in your WordPress admin, approve or deny it, and the customer gets notified automatically.
Perfect for stores that want a proper RMA (Return Merchandise Authorization) flow without the complexity of enterprise-grade tools.
Why store owners love it

Configurable refund percentage — 100% full refunds, 50% partial refunds, or any value from 0 to 100
Two tax modes — use your existing WooCommerce tax settings, OR upload a US ZIP-based CSV for granular tax lookup
Order verification — customers must provide the order number AND matching email before they can submit
Excluded categories — auto-hide products in categories like “Gift Cards” or “Bundles” from refund forms
Return windows — enforce a “returns must be requested within X days of purchase” policy
Email notifications — customer gets a confirmation, admin gets alerted; both are configurable
Beautiful admin dashboard — filter by status/type, view details, approve/deny with one click
Fully translation-ready — text domain, .pot generation supported

Features

Two-in-one: refund requests AND return requests in the same plugin
Requires WooCommerce (versions 5.6 to 8.x tested)
Six tabs of settings: General, Refund, Return, Tax, Notifications, Advanced
Customer form with three-step flow: Order lookup → Details → Submission confirmation
Configurable refund percentage from 0% to 100%
Two tax calculation modes: WooCommerce built-in tax rates OR CSV-based ZIP lookup
Category exclusion (products in specific categories won’t appear in refund forms)
Return window enforcement (configurable 1-365 days)
Optional evidence requirements: photo uploads and/or video URL
Six default return reasons (defective, wrong item, not as described, no longer needed, damaged in shipping, other) — pick which ones to offer
Automatic customer confirmation email on submission
Automatic customer status-update email when admin approves or denies
Admin notification email routing
Customizable form title, subtitle, and success message
Accent color customization (matches your brand)
Admin dashboard with filtering by status and type
One-click approve/deny buttons with optional admin notes
WooCommerce order lookup by numeric ID or custom order number
Lightweight: under 80 KB total
Free and open-source under GPL v2

Use cases

E-commerce stores — give customers a self-service refund/return portal
Subscription businesses — handle first-time-only refund policies (100% for first order, X% for subsequent)
Digital goods stores — 50% or 25% partial refund policies with clear documentation
Physical goods stores — full RMA workflow with photo/video evidence
Multi-region US stores — precise per-ZIP tax refunds with CSV upload
International stores — use WooCommerce’s built-in tax settings for automatic global tax handling

Compatibility
Works with Elementor, Divi, Beaver Builder, Bricks, Gutenberg, and the Classic Editor. Just paste the shortcode [tvsret_form] anywhere on your site. Tested on WordPress 5.6 through 7.0. Requires WooCommerce.
Source Code
All JavaScript and CSS files in this plugin are the actual source — nothing is minified or compiled. Every file in the plugin folder is human-readable production code.
For updates and documentation: https://thevitaminshots.com/plugins/
External services
This plugin does not connect to any external services controlled by the plugin author. All data (requests, tax rates, settings) is stored in your own WordPress database.
The plugin uses only WooCommerce’s own internal APIs (for order lookup, product data, and tax calculation) and WordPress core APIs (for options, database, and email). No third-party servers, no analytics, no telemetry.
If the store owner enables the CSV tax mode, the plugin reads tax rates from a CSV file that the store owner uploads directly through the admin panel. No CSV file is downloaded from any external source by the plugin.