內容簡介
```html
<!DOCTYPE html>
<html>
<body>
<h3>總結文案:</h3>
<p>TG Live Chat是一個強大的WordPress外掛，可讓您的網站訪客和支援團隊透過訊息服務進行即時通訊。客戶可以直接在您的網站上聊天，而您可以在訊息應用程式中回覆。</p>
<h3>問題與答案:</h3>
<h4>Q: TG Live Chat可以做什麼？</h4>
<p>A: TG Live Chat是一個WordPress外掛，可讓您的網站訪客和支援團隊透過即時通訊進行聊天。客戶可以直接在您的網站上聊天，您可以在訊息應用程式中回覆，而不需要打開WordPress管理員。</p>
<h4>Q: TG Live Chat如何保護隱私？</h4>
<p>A: TG Live Chat保護隱私的方式包括：您的訊息ID保持私密、客戶身份受保護、可選擇客戶資料儲存、自動在一定天數後刪除客戶資料。</p>
<h4>Q: TG Live Chat的核心功能有哪些？</h4>
<p>A:
- 即時聊天功能
- 在您的網站上與客戶直接聊天
- 訊息立即傳送至您的訊息應用程式
- 從訊息應用程式回覆，無需打開WordPress管理員
- 支援多個管理員 (以逗號分隔的聊天ID)
</p>
</body>
</html>
```
```
外掛標籤
開發者團隊
原文外掛簡介
TG Live Chat is a powerful WordPress plugin that enables real-time communication between your website visitors and support team through messaging service. Customers can chat directly on your website without leaving the page, while you reply from the comfort of your messaging app.
Key Features
💬 Real-time Chat
* Customers chat directly on your website
* Messages delivered instantly to your messaging app
* Reply from messaging app – no need to open WordPress admin
* Multiple admin support (comma-separated chat IDs)
🔒 Privacy Protection
* Your messaging ID stays private
* Customer identity protected
* Optional customer data storage
* Auto-delete customer data after X days
🎨 Customizable Widget
* 3 beautiful skin options (Default, Dark, Light)
* Custom support representative name and avatar
* Auto-pop after configurable delay
* Exclude specific pages from showing widget
⚙️ Flexible Configuration
* Easy messaging bot setup
* Multiple admin chat IDs support
* Page exclusion settings
* Data retention controls
📱 Seamless Integration
* Works with any messaging bot
* Simple webhook setup
* No external services required
* Lightweight and fast
How It Works
Customer starts chat: Visitor fills in name, email, and phone on your website
Message to messaging app: Customer messages are sent to your messaging app via bot
You reply: Reply directly from messaging app (click button or reply to message)
Customer receives: Your reply appears instantly in the website chat widget
Use Cases
Customer Support: Provide instant support to website visitors
Lead Generation: Capture customer information before chat
Sales Assistance: Help customers with purchases in real-time
FAQ Support: Answer questions quickly without leaving messaging app
Privacy-Conscious Support: Keep your personal messaging ID private
Privacy & Data
Customer data storage is optional
Auto-delete customer data after configurable days
No tracking without explicit configuration
All data stored locally in your WordPress database
GDPR-friendly with data retention controls
Support
For support, feature requests, or bug reports:
* Website: https://nandann.com
* Subject: WordPress Development Help Request
Professional WordPress development and troubleshooting services available. Expert solutions for complex WordPress challenges including custom development, site migrations, security audits, and performance optimization.
Privacy
This plugin respects user privacy:
Customer data storage is optional (admin can disable)
Auto-delete customer data after configurable days
No tracking without explicit admin configuration
All data stored locally in WordPress database
Customer information only sent to configured messaging chat IDs
The plugin collects and stores the following information (if enabled):
– Customer name, email, phone
– Chat messages
– Conversation timestamps
This data is used solely for customer support purposes. You can configure automatic deletion of old data in the settings.
External Services
This plugin connects to external services to provide its functionality. Below is detailed information about each service.
Telegram Bot API
This plugin connects to the Telegram Bot API (api.telegram.org) to enable real-time communication between your website visitors and your Telegram app.
What the service is and what it is used for:
The Telegram Bot API is used to:
* Send customer messages from your website to your Telegram app
* Receive your replies from Telegram and deliver them to customers on your website
* Manage webhook configuration for real-time message delivery
What data is sent and when:
When a customer sends a message: The plugin sends the customer’s message, name, email, phone number (if provided), and page URL to the Telegram Bot API. This occurs only when a customer submits a message through the chat widget.
When you reply from Telegram: Your reply is sent from Telegram to the plugin’s webhook endpoint. This occurs only when you send a reply from your Telegram app.
Webhook management: The plugin sends webhook configuration requests (setWebhook, getWebhookInfo, deleteWebhook) when settings are saved or webhook connection is verified.
Service Provider: Telegram Messenger Inc.
* Terms of Service: https://telegram.org/tos
* Privacy Policy: https://telegram.org/privacy
Data Transmission:
No data is transmitted to external services during normal website browsing. Data is only sent when:
1. A customer initiates a chat or sends a message on your website
2. You reply to a customer message from your Telegram app
3. The plugin needs to configure or verify the webhook connection
About the Developer
Prakhar Bhatia is a professional WordPress developer and troubleshooter with extensive experience in:
WordPress Troubleshooting: Expert diagnosis and resolution of complex WordPress issues, performance optimization, and security hardening
Custom Development: Bespoke WordPress plugins, themes, and custom functionality tailored to specific business needs
Site Migration & Hosting: Seamless website migrations, hosting optimization, and server configuration for peak performance
Security & Maintenance: Comprehensive security audits, malware removal, and ongoing maintenance to keep sites secure
Nandann Creative Agency specializes in WordPress development solutions for businesses of all sizes.
Website: https://nandann.com
