內容簡介
### 摘要:
Tahc Hybrid Chat 將AI輔助客戶支持的強大功能帶到您的WordPress網站上。在需要時為您的客戶提供即時準確的回應，同時保持人性化的聯繫。
### 問題與答案:
1. 這個WordPress外掛的授權及服務資訊如何？
- 這個外掛是100％免費且開源，您可以自由修改、分發和使用。
- 外掛連接到外部Tahc服務(tahc.ai)，該服務是一個獨立的商業產品，提供自己的定價，並提供14天的免費試用。
- Tahc服務的所有方案都提供14天的免費試用，無需信用卡。
2. Hybrid Chat 是什麼內容？
- Hybrid Chat 將AI的速度與真實人類的同理心結合。您的客戶可以從在您網站內容訓練的AI助手獲得即時答案，並在需要時無縫轉接至人類代理人。
3. 這個外掛有哪些關鍵功能？
- AI動力回應
- 人工轉接功能
- Orchestrations (組織管理)
- 多語言支援
- 完全可定制
- 手機響應式
- 辦公時間設置
- 分析功能
- iOS應用程式
- 快速加載
- 可存取性
4. Orchestrations 是什麼？
- Orchestrations 允許您根據上下文自定義您的AI的行為。
- 包括基於頁面的規則、訪客定位、意圖檢測和自定義指令。
5. Tahc適合哪些企業？
- 適合電子商店、SaaS公司、服務行業、教育網站、醫療保健提供者等任何希望提供優質客戶支持的企業。
6. 如何驅動 Tahc 外掛？
- 在tahc.ai註冊免費試用，無需信用卡。
- 通過連接您的網站或知識庫訓練您的AI。
- 安裝此外掛並輸入您的Workspace ID。
7. Tahc服務的價格如何？
- Tahc服務的所有計劃都提供14天的免費試用。
- Starter - $19/月
- Pro - $39/月
- Team - $79/月
8. 如果需要支持，該如何聯絡？
- 可查閱文件或支持頁面，也可發送郵件至[email protected]。
外掛標籤
開發者團隊
原文外掛簡介
Tahc Hybrid Chat brings a new approach to customer communication.
Instead of choosing between AI or humans, Tahc combines both into a single, seamless conversation. AI handles speed and scale. Humans provide judgment, context, and trust.
This is AI Hybrid Chat — and it’s built for real-world support.
What Is AI Hybrid Chat?
AI is exceptional at speed, recall, and scale.
Humans are essential for context, judgment, and trust.
Tahc brings both together in one continuous conversation.
No handoffs.
No broken context.
No pretending automation can replace people.
Knowledge Base & Gap Discovery
Tahc doesn’t just answer questions. It helps you understand what your customers are actually asking.
When you connect your website or documentation, Tahc automatically builds a knowledge base from your content.
As conversations happen, Tahc identifies:
Questions your content does not answer
Repeated areas of confusion
Documentation gaps
Opportunities to improve onboarding and support
These insights appear in your dashboard so you can continuously improve your content and your AI’s accuracy.
Your chat becomes a learning system — not just a widget.
Quick Entry Setup
Tahc is designed to be live in minutes.
There is no complex configuration or manual training required.
Once connected:
* Your site is automatically indexed
* Your AI begins learning immediately
* The chat widget appears instantly
* You can refine behavior over time
Start simple. Improve continuously.
Key Features
AI-powered responses trained on your content
Human handoff when conversations need context
Knowledge base auto-discovery
Gap detection and content insights
Orchestrations for custom behavior
Multi-language support (10+ languages)
Fully customizable widget
Mobile responsive design
Office hours and availability rules
Analytics and conversation history
iOS app for human responses
Lightning-fast global delivery
Accessibility-friendly
What Are Orchestrations?
Orchestrations allow you to control how your AI behaves based on context.
Examples:
* Show different greetings on pricing pages
* Escalate sales or support questions automatically
* Customize AI tone by page or visitor type
* Route conversations to humans when needed
They give you fine-grained control without complexity.
Perfect For
SaaS companies
E-commerce stores
Agencies
Service businesses
Educational platforms
Any site that values real customer conversations
How It Works
Sign up for a free account at tahc.ai
Connect your site or knowledge base
Install this plugin and enter your Workspace ID
Your chat is live instantly
No credit card required to start.
Pricing
The Tahc service includes a 14-day free trial on all plans.
Starter – $19/month
100 pages, 1 domain, 1 orchestration
Pro – $39/month
500 pages, 3 domains, 5 orchestrations
Team – $79/month
Unlimited content, multiple users, white-labeling
All plans include unlimited conversations and full AI functionality.
Plugin License & Service Information
This plugin is 100% free and open source under the GPLv2 or later license.
There are no locked features, no premium plugin tiers, and no restrictions on usage or modification.
The plugin connects to the external Tahc service (https://tahc.ai) to provide AI-powered chat functionality. The Tahc service is a separate product with its own pricing and free trial.
The WordPress plugin acts solely as a connector between your site and the Tahc platform.
External Services
This plugin connects to the Tahc service at:
https://app.tahc.ai
Data transmitted may include:
* Chat messages
* Page URLs
* Device and browser metadata
* Contact information (if provided)
No data is sent until a visitor interacts with the chat widget.
Terms: https://tahc.ai/terms
Privacy: https://tahc.ai/privacy
Support
Need help?
Documentation: https://tahc.ai/docs
Support: https://dash.tahc.ai/support
Email: [email protected]
