內容簡介
Support Monitor 是一款專為 WordPress 外掛開發者設計的工具，能夠追蹤您維護的外掛的支援情況，幫助您及時回應用戶的問題和評價，提升外掛的使用體驗。
【主要功能】
• 追蹤未回覆的問題
• 設定回覆目標並獲取通知
• 實時檢查新評價
• 提供外掛目錄統計數據
• 支援多種通知方式
外掛標籤
開發者團隊
原文外掛簡介
If you publish plugins on WordPress.org, the questions arrive whether you are looking or not. Support Monitor keeps a list of the plugins you maintain, reads their public support feeds, and tells you what still needs you.
Unanswered topics — the questions nobody has replied to yet, oldest first.
A reply target — set your own, and anything past it is flagged in the menu and can send you a notification. This is the part a feed reader cannot do: knowing a topic has been sitting there for three days takes a memory, not a snapshot.
Reviews — new ones as they land, with an alert on anything at or below the rating you choose.
Directory stats — installs, downloads, rating and tested-up-to for each plugin, with a warning when one falls behind the current WordPress release.
Notifications — a Slack, Discord or plain JSON webhook, an email digest, a dashboard widget, and a count on the admin menu. Each alert fires once, when something actually changes.
What it talks to
Only WordPress.org, and only the public parts:
wordpress.org/support/plugin/
wordpress.org/support/plugin/
wordpress.org/support/plugin/
api.wordpress.org/plugins/info/1.2/ — directory stats
No account, no API key, no third-party service, and no tracking. Requests are spread out and rate-limited; the default is one check every thirty minutes, shared across your watchlist.
Honest about its limits
Each WordPress.org feed returns the last 30 items and cannot be paged. On a very busy plugin, topics can come and go between checks — when that happens Support Monitor says so rather than quietly showing you an incomplete list, and suggests checking more often.
