內容簡介
**總結：**
Review Wall 是一款WordPress外掛程式，幫助企業更有效地收集和管理Google評論。這個智能評論收集系統會將正面評論直接重定向至Google評論，同時將負面反饋留在您的網站內部處理。
**問題與答案：**
1. Review Wall 是什麼？
- Review Wall 是一款WordPress外掛程式，幫助企業更有效地收集和管理Google評論。
2. 這個外掛程式的主要功能是什麼？
- 它創建了一個智能的評論收集系統，將正面評論直接重定向到Google評論，同時將負面反饋留在您的網站內部處理。
3. 用戶如何使用這個外掛程式？
- 用戶可以創建多個自定義的評論收集URL，每個都有一個唯一標識符。用戶想要留下評論時，首先會被引導到您的網站，在那裡他們可以評分。根據您設置的評級閾值，外掛程式會自動將滿意的客戶重定向到Google評論頁面，使他們可以公開分享積極經驗。
4. 如何分享評論鏈接？
- 創建了評論URL後，您可以通過多種方式與客戶分享：在電子郵件簽名、名片、購買後的後續電子郵件或在實體位置展示的QR碼中分享。
5. 如何管理客戶反饋？
- 超過您的評級閾值的積極評論將自動重定向到Google，低於閾值的負面評論將在您的網站上捕獲，您可以在WordPress管理區域查看所有捕獲的反饋。利用這些反饋來改進您的業務運營。
外掛標籤
開發者團隊
原文外掛簡介
Review Wall is a WordPress plugin that helps businesses collect and manage Google Reviews more effectively. It creates a smart review collection system that redirects positive reviews directly to Google Reviews while keeping negative feedback on your website for internal handling.
The plugin allows you to create multiple custom review collection URLs, each with a unique identifier. When customers want to leave a review, they’re initially directed to your website where they can rate their experience. Based on the rating threshold you set, the plugin automatically:
Redirects satisfied customers to your Google Review page to share their positive experience publicly
Captures feedback from unsatisfied customers on your own website, preventing negative public reviews while still collecting valuable feedback
You can add Google Reviews manually or connect the plugin to the Google API to automatically fetch reviews.
The plugin generates a customizable review widget that can be embedded anywhere on your site.
Key Features
Create multiple Google Review URLs with unique identifiers
Set custom rating thresholds to determine review redirection
Customize the review collection page with your logo and branding
Easy-to-use admin dashboard for URL management
Capture negative feedback internally to improve your services
Generate short, easy-to-share URL keys for each review destination
Add Google Reviews manually or automatically fetch them via Google API
Display a customizable review widget via shortcode, featuring a slider with reviews, average rating, total reviews, and a link to your Google Review page
Usage
Setting Up Your First Review URL
Navigate to the Review Wall settings page in your WordPress admin area
Add your company logo (optional)
Set your rating threshold (e.g., 4 stars)
Click on “Add New URL”
Enter a name for this review destination (e.g., “Main Location”)
Enter or generate a unique URL key
Enter your Google Review URL
Click “Add URL”
Sharing Review Links
Once you’ve created a review URL, you can share it with customers in several ways:
– In email signatures
– On business cards
– In follow-up emails after purchases
– In QR codes displayed in your physical location
The URL format will be: yourdomain.com/feedback/?id=your_unique_key
Behavior Without URL Parameter
If the review page is accessed without the id parameter in the URL (for example, yourdomain.com/feedback/) or if the provided id does not match any added URL, the plugin will automatically redirect users to the default Google Review link specified in the plugin settings.
This ensures that you always have a working review collection link even without a unique URL key.
Managing Customer Feedback
Positive reviews (above your rating threshold) will be automatically directed to Google
Negative reviews (below your threshold) will be captured on your website
You can view all captured feedback in the WordPress admin area
Use the feedback to improve your business operations
Using the Review Widget Shortcode
You can add Google Reviews manually in the plugin admin area.
Alternatively, you can connect the plugin to the Google API to automatically fetch and sync your reviews.
Use the shortcode [review_wall_google_reviews] to display the widget anywhere on your site.
The widget includes:
– A slider showcasing the reviews
– Average rating display
– Total number of reviews
– Link to your Google Review page
Support
If you encounter any issues or have questions about the plugin, please contact us at [email protected].
License
This plugin is licensed under the GPLv2 or later.
See https://www.gnu.org/licenses/gpl-2.0.html
