內容簡介
Askora 是一款專為 WooCommerce 設計的外掛，提供產品頁面問答區域，讓顧客能夠提出問題並獲得其他顧客或商店工作人員的回答，提升購物體驗並增加銷售機會。
【主要功能】
• 產品頁面問答區域，支援 WooCommerce 標籤或內嵌顯示
• 來賓或已登入顧客可提交問題
• 驗證買家的社群回答，附有標籤
• 審核儀表板管理問題與回答
• 問題與回答的投票系統
• 自訂回覆範本，快速回應常見問題
外掛標籤
開發者團隊
② 後台搜尋「Askora – Product Questions & Answers for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Customers have questions before they buy, but WooCommerce gives them nowhere to ask. Most stores end up answering everything by email (slow, and invisible to the next buyer with the same question) or skip it entirely and lose the sale. Askora QA adds a proper Q&A section to your product pages so those questions — and their answers — become permanent, searchable content that helps every future buyer.
A customer asks a question, as a guest with a name and email or as a logged-in customer. You’re notified by email (and optionally Slack), then reply from a central admin dashboard using saved reply templates. The answer goes live on the product page, where other buyers can upvote it or add their own answer if they’ve bought the product.
Features:
Q&A section on product pages — as a WooCommerce tab or inline below reviews
Question submission from guests (name and email) or logged-in customers
Community answers from verified buyers, with “Verified Buyer” and “Store Staff” badges
Moderation dashboard with pending questions, pending answers, flagged, answered, and rejected views; bulk approve, reject, dismiss flags, or delete
Flagging with auto-hide after 3 flags
Upvote system on questions and answers
Live search on the front-end Q&A widget, plus admin-side search across questions, customers, and products
Reply templates with categories (Shipping, Returns, Sizing, Materials, Warranty, and more) for fast, consistent answers
Email notifications for new questions and community answers pending review, plus optional Slack webhook alerts
Daily digest and unanswered-question reminder emails
Spam protection: honeypot field, reCAPTCHA v2, per-user submission rate limiting, profanity filter with configurable word list, and email blocklist/allowlist
Full appearance customization: brand colour, corner radius, avatar style, card style, font, and density
Scope control: show Q&A on all products, specific categories, specific products, or with per-product excludes
Works on WordPress Multisite
Free forever — no upgrade prompts, no locked features.
Third-Party Services
This plugin uses the following third-party services:
Google reCAPTCHA
This plugin uses Google reCAPTCHA to protect the Q&A submission form from spam
and abusive submissions. When a user submits a question on a WooCommerce product
page, the following occurs:
The Google reCAPTCHA JavaScript library is loaded from:
https://www.google.com/recaptcha/api.js
The user’s reCAPTCHA response token is sent to Google’s verification server at:
https://www.google.com/recaptcha/api/siteverify
The user’s IP address is transmitted to Google as part of the verification process.
This means data (including IP address and reCAPTCHA response tokens) is sent to
Google’s servers when a user interacts with the Q&A submission form.
This service is provided by Google LLC.
Google reCAPTCHA Terms of Service: https://policies.google.com/terms
Google Privacy Policy: https://policies.google.com/privacy
Google reCAPTCHA Documentation: https://developers.google.com/recaptcha
Development
The complete source code is on GitHub: https://github.com/nasirbabu/quick-qa-for-woocommerce. The git tag matching each https://wordpress.org/ version is the exact source used for that release ZIP.
Requirements
Node.js 18+
npm 9+
Available Commands
npm install — Install dependencies
npm run dev — Start development server
npm run build — Build for production
npm run preview — Preview production build
Development Workflow
Install dependencies:
npm install
Start development server:
npm run dev
Build for production:
npm run build
Tech Stack
React 18
Vite 5
WordPress Plugin API
