內容簡介
Publication CRM 是一款高效能、符合 VIP 標準的客戶關係管理（CRM）和聯絡表單系統，專為數位出版、線上雜誌、新聞室及媒體企業設計。此外掛提供輕量級的查詢捕捉表單，並配備乾淨、響應式的編輯管理控制台，提升網站性能並簡化查詢管理。
【主要功能】
• 集中聯絡管理：自動聚合重複查詢，追蹤聯絡歷史
• CRM 控制台：即時 KPI 指標與最近查詢表格
• 可存取的聯絡表單：可嵌入的 HTML5 聯絡表單
• 雙重提交處理：非同步 AJAX 表單處理
• 編輯查詢分類：內建路由功能分類查詢
• 即時電子郵件通知：查詢提交後即時通知編輯團隊
外掛標籤
開發者團隊
原文外掛簡介
Publication CRM is a high-performance, VIP-compliant custom customer relationship management (CRM) and contact form system designed specifically for digital publications, online magazines, newsrooms, and media businesses.
Unlike bloated all-in-one CRM solutions that introduce heavy external dependencies and slow down site performance, Publication CRM provides an accessible, lightweight inquiry capture form coupled with a clean, responsive editorial administration dashboard. It captures incoming inquiries directly into custom database tables, aggregates communication history by contact email, and keeps editorial teams notified immediately.
Features
Centralized Contact Management: Automatically aggregates repeat inquiries by contact email, tracking cumulative lead volume and communication history without duplicating records.
CRM Dashboard: Real-time KPI metrics (Total, New, Contacted, Qualified, Converted, and Lost) alongside a table of recent inquiries with relative timestamps.
Accessible Contact Form: Semantic HTML5 frontend contact form embeddable anywhere using the [publication_contact_form] shortcode, complete with accessible labels, keyboard navigation, and live ARIA alert feedback.
Dual Submission Handlers: Asynchronous AJAX form processing with automatic non-AJAX POST fallback for environments without JavaScript enabled.
Editorial Inquiry Categorization: Built-in routing for Editorial pitches, Advertising inquiries, Strategic Partnerships, Feedback, and General questions.
Real-Time Email Notifications: Immediate email alerts dispatched to configured editorial or business desks whenever a visitor submits an inquiry.
Built-in Spam Protection: Silent honeypot bot trap prevents spam submissions without annoying users with intrusive third-party captchas or trackers.
Administrative Search & Filtering: Fast search across contact names, emails, companies, and subjects, combined with status and category filtering.
Lead Detail Management: Dedicated admin view to inspect full message bodies and transition leads through the status lifecycle.
Secure WordPress VIP Standards: Full nonce verification, input sanitization, output escaping, parameterized SQL queries, and strict administrator capability checks (manage_options).
Clean & Safe Uninstallation: Cleanly preserves user data by default, with an optional hard-reset toggle in settings to drop custom tables on uninstall.
100% Internationalized (i18n): All UI strings and notices are localized with complete text domain support and an included POT translation catalog.
