內容簡介
Paldesk是一款即時聊天外掛程式，幫助企業主動與訪問他們網站的訪客和客戶進行實時聊天。將多個通道連接到一個儀表板，從一個地方回覆所有消息。開始捕捉銷售線索、解決工單並賣更多產品。
整合:
建立在堅固的客戶幫助台和工單軟體之上，Paldesk與您最受歡迎的客戶溝通通道整合。
• 郵件
• Facebook
• Twitter
• Android & iOS Apps
• 網站
將來自電子郵件、手機應用程式和社交網路的入站查詢整合起來，方便地在一個儀表板中回答它們，甚至可以從Slack中回答它們！
停止交錯管理多個帳戶、登入和開啟瀏覽器視窗，永遠不會錯過與客戶接觸或回答客戶的機會。
重要特色:
Paldesk非常適合初創企業和正在管理他們第一個即時聊天通道的新創企業，並可輕鬆擴展到擁有多個聊天操作員和不同小組或部門的企業。
以下是Paldesk所提供的一些基本功能：
• 多聊天支援- 添加多個聊天並在多個網站上安裝它們。
• 工作時間- 添加多個聊天並在多個網站上安裝它們。
• 智能聊天路由- 指定聊天到最理想的代理人。
• 工單- 建立、管理、回覆和解決工單。
• 預設答案- 快速回答常見問題，完成更多工作。
• 聊天自訂- 自訂您網站聊天窗口的外觀和顏色。
• 通知- 收到新對話時通過電子郵件得到通知。
與Chrome、Firefox、Safari和Microsoft Edge相容。
方便安裝
Paldesk-即時聊天和幫助台易於安裝，只需不到4分鐘即可在WordPress上運行。
開始您的旅程！開始聊天！立即下載Paldesk插件，並在此註冊免費試用！
覆蓋聊天CSS樣式
要覆蓋聊天CSS，使用類別".paldesk-chat "作為父類別，對於屬性值使用 "!important"。可以在{外掛程式資料夾}/css/site/paldesk-chat-override.css.tpl找到範例。
外掛標籤
開發者團隊
② 後台搜尋「Paldesk – Live Chat & Helpdesk」→ 直接安裝（推薦）
原文外掛簡介
Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website. Connect multiple channels into a single dashboard, respond to all your messages from one place. Start capturing leads, solving tickets & selling more.
INTEGRATIONS:
Built on-top of a robust customer helpdesk and ticketing software, Paldesk integrates with your most popular customer communication channels.
• Email
• Facebook
• Twitter
• Android & iOS Apps
• Website
Consolidate inbound inquiries from email, mobile apps and social networks so they can be answered from one convenient dashboard – or even from Slack!
Stop juggling multiple accounts, logins and open browser windows and never miss an opportunity to engage or answer your customers.
MAJOR FEATURES:
Paldesk is great for entrepreneurs and startups that are managing their first live chat channel, and scales easily to businesses with multiple chat operators in distinct teams or divisions.
Explore some of the essential features Paldesk has to offer, listed below.
• Multichat Support – Add multiple chats and install them on more than one website.
• Working Hours – Add multiple chats and install them on more than one website.
• Smart Chat Routing – Assign chats to the ideal agent.
• Ticketing – Create, manage, respond and resolve tickets.
• Predefined Answers – Respond to FAQ questions faster and get more done.
• chat Customization – Customize your look and color of your website chat.
• Notifications – Get notified via email when a new conversation arrives.
Compatible with Chrome, Firefox, Safari and Microsoft Edge.
EASY INSTALLATION
Paldesk – Live Chat & Helpdesk is easy to install and takes under 4 minutes to get up and running on WordPress.
Start your journey! Get chatting! Download the Paldesk plugin now and sign up here for a free trial!
Override chat css Style
To override chat css, use class “.paldesk-chat” as parent class and “!important” for property values. Examples can be found in {plugin folder}/css/site/paldesk-chat-override.css.tpl
