內容簡介
這是一款全新的外掛程式，從頭開始設計，旨在連結 osTicket 和 WordPress。
我需要一個支援票證系統的外掛程式，用於我正在建立的網站上，嘗試了 WordPress 上的大多數外掛程式，但我無法讓它們正常運作，因此決定為客戶現有的票證系統創建連結。做完這件事後，我想或許也有其他人會需要這個外掛程式。
舊版 -> osTicket-WP-Bridge 會在新增票證和帖子回應時電子郵件通知您和客戶，您可以像通常一樣在 osTicket 管理區回答票證。
新版 -> 在 osTicket-WP-Bridge v1.9.2 中，您現在可以在 WordPress 儀表板中查看票證並回覆，無需登錄 osTicket 管理區即可回答票證。
我收到了很多電子郵件關於在 WordPress 管理區中創建這些功能的要求，所以我建立了這些功能，還添加了一些 osTicket 沒有的功能，以使其更加方便。
我會在後續版本中添加更多功能和特性，以改善所有使用者的體驗，您可以在我的變更日誌版本中看到。
如果您希望在下一個版本中看到某些功能，請讓我知道。
有關支援/問題：http://a1-9.com/forums/
osTicket Bridge 演示：http://osticket-wp-bridge.a1-9.com/
外掛標籤
開發者團隊
原文外掛簡介
This is a new plugin, designed from the ground up to bridge osTicket & WordPress.
I needed a support ticket system plugin for a site i was building and try most of the plugins on wordpress, I just couldn’t get them to work, so i decided to create a bridge for my clients current ticket system. After doing this I thought maybe someone else could use it also.
Old -> osTicket-WP-Bridge will email you and the client when new tickets and post replies are created, answer the tickets in the osTicket admin area as you normally would.
New -> In osTicket-WP-Bridge v1.9.2 you can now view tickets and post a reply in wordpress dashboard, no need to login to the admin area of osTicket to answer tickets.
I received a lot of emails on creating these functions in the wordpress admin area, so i did and some features that osTicket didn’t have, just to make it easier.
I will be adding more functions & features down the line to make it better for all, as you can see in my change log versions.
If there is something you would like to see in the next version, please let me know.
For Support/Qustions: http://a1-9.com/forums/
osTicket Bridge Demo: http://osticket-wp-bridge.a1-9.com/
