內容簡介
OneDesk 提供了三個面向客戶的應用程序，您可以在您的網站上放置它們，開始與您的客戶和網站訪問者進行互動。現在通過此插件創建的過程更加簡單。只需遵循安裝步驟，即可為您的客戶提供快速訪問 OneDesk widget 的途徑，其中包含以下功能：
1 – Messenger tab 應用程序允許您實時與客戶聊天。這些聊天可以作為工單進行捕捉。
2 – Portal tab 提供了一個界面，供客戶跟踪他們與您的工單。一旦在此，他們可以更新其狀態，並與負責其工單的代理人進行交流。
3 – New tab 提供了一個表格，供您的客戶提交新的工單。
通過此插件，您可以在網站中只需點擊兩下，即可訪問 OneDesk 客戶應用程序！
欲獲得有關這些應用程序的更多信息，請訪問 https://www.onedesk.com/videos-using-onedesk/customer-apps/。
外掛標籤
開發者團隊
原文外掛簡介
OneDesk provides your business with three customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features:
1 – The Messenger tab application allows you to chat with your customers in real time. These chats can then be captured as tickets.
2 – The Portal tab provides an interface for your customers to track their tickets with you. Once here, they can update themselves on the status, as well as engage with the agents responsible for their ticket.
3 – The New tab provides a form for your customer to submit new tickets.
Through this plugin, access to your OneDesk customer apps can now be incorporated into your website in just a couple of clicks!
For more information about these applications, please visit https://www.onedesk.com/videos-using-onedesk/customer-apps/.
