前言介紹
- 這款 WordPress 外掛「NinjaChat by 500apps – Live Chat WordPress Plugin To Engage Customers in Real-Time」是 2023-03-02 上架。
- 目前尚無安裝啟用數，是個很新的外掛。如有要安裝使用，建議多測試確保功能沒問題！
- 上一次更新是 2023-03-03，距離現在已有 791 天。超過一年沒更新，安裝要確認版本是否可用。以及後續維護問題！
- 外掛最低要求 WordPress 3.0.1 以上版本才可以安裝。
- 尚未有人給過這款外掛評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
UI Theming | Agent Dashboard | app integration | Multi-channel Support | Unlimited Departments |
內容簡介
NINJACHAT 是什麼？NinjaChat 是一款強大的即時聊天軟件，可幫助企業與客戶進行實時溝通。它與多種通訊渠道（如短信、Facebook、WhatsApp）集成，幫助您與網站訪問者互動。
NinjaChat 提供多種功能，允許企業自定義其聊天體驗，包括聊天機器人、預設響應和與第三方應用程序的集成。有了這些功能，企業可以提供更加個性化和高效的客戶服務體驗。
使用 Ninjachat 插件的主要原因：
1. 通過多個平台與客戶建立聯繫-網站、WhatsApp、Facebook Messenger、SMS 和電子郵件，提供最佳客戶服務體驗
2. 使用文字、語音和視頻支持回復客戶，讓他們感到滿意，建立長期品牌關係
3. 使用以對話為驅動力的人工智能聊天機器人系統，優化客戶體驗並最大化利潤
4. 個性化完整的實時聊天服務，例如文本、顏色、主題和樣式，以反映您的品牌
5. 跟踪所有客戶互動，避免丟失重要信息，節省時間並快速解決問題
6. 通過自動化的聯繫管理系統將客戶信息組織起來，提高工作效率
7. 使用簡單的拖放界面，構建自動收集潛在客戶的聊天機器人，使用預配置的模板
8. 集成有效的 CRM 軟件，收集客戶信息，建立穩固的關係並測量潛在潛客的可能性
9. 獲得優質客戶支持，跟踪代理商的業績並導出聊天報告
10. 通過聊天、電話、電子郵件或網絡研討會24/7 聯繫我們。我們的支持團隊隨時為您提供幫助。
Ninjachat 的功能：
1. 多渠道支持 - 使用多渠道支持（包括網站即時聊天、Facebook 和 Whatsapp 支持）與您的網站訪客互動
2. 無限部門 - 添加、管理和連接多個部門，以增強客戶支持
3. UI 主題設置 - 快速創建並自定義您的聊天小部件，以滿足您企業的要求
4. 代理商儀表板 - 在一個地方組織和處理所有客戶諮詢，無中斷地將聊天轉移到適當的代理商
5. 應用程序集成 - 通過與主要的 CRM 應用程序（如 CRM.io 和 AgileCRM）集成，增強客戶關係
6. 對話歷史 - 記錄客戶與代理商的每一個互動細節，以理解用戶行為並用於代理商培訓
7.高级分析和報告-通過關鍵指標了解如何優化客戶體驗和最大化獲利。
8. 加密連接-使用 SSL/TLS 加密保護您的網站訪客和客戶的通訊
9. 安全協議-遵守 GDPR，CCPA 和其他全球隱私法規以保護您的客戶數據
10. 多語言支持 - 使用預設的語言翻譯，支持超過 100 种語言的翻譯。
原文外掛簡介
What is NINJACHAT?
NinjaChat is a powerful Live Chat Software that helps businesses communicate with their customers in real time. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.
NinjaChat offers a variety of features that allow businesses to customize their chat experience, including chatbots, canned responses, and integration with third-party applications. With these features, businesses can provide a more personalized and efficient customer service experience.
Top Reasons to Use Ninjachat Plugin:
Connect with customers across multiple platforms – Website, WhatsApp, Facebook Messenger, SMS, and email – to provide best-in-class customer service
Respond to your customers to make them delighted and to build a long-term relationship with your brand using text, voice, and video support
Optimize customer experience and maximize profits using a conversation-driven AI chatbot system.
Personalize the full-featured live chat services such as text, colors, themes, and patterns that reflect your brand
Track all your customer interactions to avoid losing vital information, which saves time and allows you to resolve issues quickly
Improve productivity by organizing customers’ information with the help of an automated contact management system
Build a chatbot that automatically collects leads using pre-configured templates using the simple drag-and-drop interface
Integrate effective CRM software to collect customer information to nurture strong relationships and measure the likelihood of potential leads
Get the first class customer support to track the agent’s performance and export chat reports
Contact us through chat, phone, email, or webinar 24/7. Our support team is always available to help you
Features of Ninjachat
Multi-channel Support
Engage with your website visitors using multi-channel support which includes Website live chat, Facebook, and Whatsapp support.
Unlimited Departments
Add, manage and connect with multiple departments to enhance customer support in a single window.
UI Theming
Create your chat widget quickly and customize it for your site to match the requirements of your business.
Agent Dashboard
Organize and handle all of your clients’ inquiries in one spot. Without any interruptions, transfer chats to the appropriate agent.
App Integration
Enhance your customer relationships by integrating with major CRM applications such as CRM.io, and AgileCRM.
Conversation History
Record each and every detail of your customer’s interaction with an agent to understand user behavior and use it for agents’ training purposes.
Advanced Reports
Examine in-depth reports on chats, contacts, and agent activity for the selected range that can help you make effective decisions.
Chatbot Software
Create chatbots for multiple channels with our drag-and-drop builder to enhance customer experience and maximize revenue.
NinjaChat is part of 500apps. What is 500apps?
500apps is an all-in-one feature app suite designed to meet the needs of the entire business and help it grow like the Fortune 500. Applicable to all business owners, small, medium, and large firms. It provides excellent customer assistance with 24/5 Chat, Phone, and Email Support with daily Onboarding Webinars.
Pricing & Support:
Download our easy-to-use and powerful CRM Software/Tool now for just US$14.99 which gives you access to a full suite of All-in-One 50+ applications and some great browser extensions
Get started in no time with our free onboarding session.
If you want to enjoy unlimited features, you have got to download this plugin right now.
50+ apps and extensions at US$14.99 only?
Yes. Our goal at 500apps is to provide you with affordable apps that can help your business grow. The 500apps platform enables you to streamline your business by offering low-cost solutions.
Our lower prices do not diminish our commitment to providing superior innovations. At the heart of our pricing model lies extraordinary customer service.
If you still have questions, our qualified Support team will be happy to help you 24×5 through Email, Chat, and Phone so that you can use the entire suite without any issues.
What more:
If you like this plugin, check out our other projects:
NinjaSEO Plugin for WordPress:
NinjaSEO is an exclusive page grader, web crawler plugin, and SEO plugin with a built-in AI Linkbot and Position tracker to help website owners find and fix pressing issues to improve SEO performance.
PushNinja Plugin for WordPress:
Grab the customer’s attention smartly through captivating offers, CTAs and reach users through multiple devices and techniques using this Real-time Web Push Notifications plugin
Schedule.cc Plugin for WordPress:
Schedule.cc is a user-friendly appointment scheduling plugin that allows users to create events or book appointments and manage all their meetings like a pro and provide their customers with an exceptional experience by leveraging the features of schedule.cc that expedite their business, reducing planning time
Is NinjaChat GDPR Compliant?
Yes. NinjaChat makes GDPR compliance easy and secure for its users as we don’t collect or store your personal data.
Now that you have read through the extensive list of the features and integrations that come with the NinjaChat LiveChat Software WordPress Plugin, you can imagine why NinjaChat is the best choice for any business.
Click here to get started with the NinjaChat
If you choose to use the web (or) desktop application, click here to Sign Up!
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「NinjaChat by 500apps – Live Chat WordPress Plugin To Engage Customers in Real-Time」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
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