內容簡介
<b>摘要：</b>
<ul>
<li>AI 助力的即時聊天，讓您的客戶喜愛。</li>
<li>透過 AI 功能的聊天機器人，自動化多達 90% 跨渠道的支援，同時降低 30% 的支援成本。隨時提供人性化、個性化支援，讓客戶滿意。</li>
<li>Nextiva 客戶使用 Live Chat 來：</li>
</ul>
<ul>
<li>吸引潛在客戶與引發需求：機器人能與訪客對話，了解興趣，互動如人類，必要時轉接至人類。</li>
<li>銷售與服務自動化：聊天可以識別客戶意向，並自動導向銷售/服務/成功團隊。機器人甚至能在您的團隊休息時創造潛在客戶。</li>
<li>預約排程：聊天允許用戶自主安排銷售或服務預約。</li>
</ul>
<ul>
<li>處理常見問題：大多數即時聊天諮詢都很簡單。回答最常問到的問題如：</li>
<ul>
<li>"您的營業時間是？"</li>
<li>"如何預約？"</li>
<li>"我的包裹何時抵達？"</li>
</ul>
</ul>
<ul>
<li>在 30 秒或更短時間內即可新增 Nextiva Live Chat。立即開始吧！</li>
</ul>
<b>問題與答案：</b>
<ul>
<li>
<b>問題：</b> Nextiva Live Chat 的客戶主要如何使用？<br>
<b>答案：</b> 主要用於潛在客戶吸引和需求引發、銷售與服務自動化、預約排程以及處理常見問題。
</li>
</ul>
<ul>
<li>
<b>問題：</b> Nextiva Live Chat 可以在多長時間內新增？<br>
<b>答案：</b> 您可以在 30 秒或更短的時間內新增 Nextiva Live Chat。
</li>
</ul>
<ul>
<li>
<b>問題：</b> Nextiva Live Chat 如何幫助企業降低成本？<br>
<b>答案：</b> 透過自動化多達 90% 的跨渠道支援並減少 30% 的支援成本，使企業降低支援成本。
</li>
</ul>
外掛標籤
開發者團隊
原文外掛簡介
AI-powered live chat your customers will love.
Automate up to 90% of your support across channels while reducing support costs by 30%. Deliver human-like, personalized support anytime and every time with AI-powered chatbots. Enable 24/7 self-service for your customers.
Nextiva customers use Live Chat for:
Lead Capture & Demand Generation: Bots can converse with visitors, understand interests, interact like a human, and hand off to a human when necessary.
Sales & Service Automation: Chat can recognize customer intent and automatically route to sales/service/success teams. Bots can even create leads while your team sleeps.
Appointment Scheduling: Chat allows users to independently schedule a sales or service appointment.
Handle FAQ’s: Most live chat inquiries are simple. Answer most frequently asked questions such as:
“What are your hours?”
“How can I book an appointment?”
“When will my package arrive?”
Nextiva Live Chat can be added 30 seconds or less. Get started today!
Nextiva Live Chat
Easily add AI-powered live chat to your website
Deliver Faster Support
Reduce Support Workload
Increase Customer Satisfaction
