內容簡介
總結：NetWeb Ask A Question 外掛讓消費者在購買前即可向店主提問產品問題。店主可透過該外掛回應顧客的疑問，具有豐富功能並支持產品相關查詢。
問題與答案：
1. 使用 NetWeb Ask A Question 外掛，顧客可以在購買前向店主提問產品問題嗎？
- 是的，透過該外掛，消費者可以在購買前向店主提問產品相關問題。
2. 除了消費者可以向店主提問外，店主還能做什麼？
- 店主可以查看後台的對話歷史、設定郵件主題和內容、自訂查詢表單標籤等功能。
3. 請問店主使用該外掛後能控制哪些設定？
- 店主能控制通用設定、標籤設定以及郵件設定，以符合需求。
4. 如何讓店主看到消費者的詢問紀錄？
- 透過「Asked Questions」分頁，店主可以看到所有消費者關於店內任何產品的詢問歷史。
5. 使用該外掛後，消費者在哪裡可以看到「ASK QUESTION」按鈕？
- 消費者可以在 woocommerce 產品詳細頁面（登錄的使用者）看到「ASK QUESTION」按鈕。
6. 在點擊「Ask Question」按鈕後，消費者會看到什麼？
- 點擊後會彈出新的彈出視窗，要求消費者輸入姓名、電子郵件地址、標題和描述等細節。
外掛標籤
開發者團隊
原文外掛簡介
Customers can ask questions about a product from the store owner using the NetWeb Ask A Question plugin, even before they make a purchase. Through the use of this plugin, the owner of the shop enables customers to ask inquiries or pose any queries regarding the product being sold, and the admin will respond with a suitable response.
Features: Pose product-related queries.
* The admin can see the history of conversations on the back end (admin panel).
* The customer’s account allows them to view past conversations.
* From email configuration, the admin can set the mail subject and mail content that will be sent when buyer submits query.
* Query Form labels can be customized by the admin to meet specific needs.
After the admin has installed the app, the three divisions listed below will be under the admin’s control for configuration settings:
General Configuration: Here, the admin configures the email address of the store owner on which the admin wishes to receive emails.
Label Configuration: The admin sets up the content for buttons and form labels for the product description page / Enquiry form in accordance with the requirements.
Mail Configuration: The admin sets up the mail configuration in accordance with the needs, such as adding a subject line, filling in the body of the message.
Asked Questions: By clicking on this tab, the admin can see a history of all consumer inquiries about any product listed in the store.
New Questions: Through the new question button, the admin will be informed of any new inquiries made.
The NEW QUESTION Button itself will also show the quantity of new questions that have been asked, alerting the admin to the new inquiries from customers right away.
After the application has been set up and installed.
You will see the “ASK QUESTION” button on woocommerce product detail page (logged in user).
Additionally, a new popup modal asking for details to input the customer’s name, email address, title and description will appear in front of them when they click the “Ask Question” button.
