內容簡介
### 摘要
Lunatec Callback Widget 在您的 WordPress 網站上新增了一個浮動按鈕。當按下時，它會打開一個乾淨、響應式的彈出式表單，訪客可以留下姓名、電話號碼和其他細節來請求回撥。此外，此外掛設計精簡、易於配置且對開發者友好。
### 重點功能
- 浮動請求按鈕：可在使用者滾動時保持可見的可自訂浮動按鈕。
- 彈出式表單：用於收集回撥請求的用戶友好型彈出式表單。
- 國際電話支援：集成國際電話輸入功能，帶有國旗和國際區號。
- 管理後台：在專用管理後台中查看所有回撥請求記錄，帶有狀態標籤。
- CSV 匯出：輕鬆將所有請求匯出到 CSV 檔案進行外部處理。
- CRM 和整合：包括 HubSpot Sync、Slack Notifications 和 Email Notifications。
- 可自定義性：可更改按鈕文本、顏色和位置，調整浮動按鈕的特定 X/Y 邊距，以及自訂彈出式表單的文字和大小。
- 短碼支援：使用 [lcbw_callback_button] 在任何位置放置按鈕。
### 問題與回答
1. 什麼是 HubSpot CRM Integration？
- HubSpot 是用於管理聯絡人和潛在客戶的客戶關係管理（CRM）平台。
- 啥時會用？當啟用時，此外掛會在訪客提交回撥請求時自動在 HubSpot CRM 中創建或更新聯絡人記錄。
- 發送哪些資料？姓名、電話號碼、職稱/職位、公司名稱和生命周期階段（自動設為「潛在客戶」）。
- 什麼時候發送？只有當：（1）訪客成功提交回撥請求表單、（2）啟用 HubSpot 整合、（3）配置有效的 HubSpot API 金鑰時才會傳送資料。
2. Slack Integration 有哪些資訊傳送？
- 包括訪客的姓名、電話號碼、職稱/職位（如果提供）、公司名稱（如果提供）。
- 什麼時候發送？只有當：（1）訪客成功提交回撥請求表單、（2）啟用了 Slack 整合、（3）配置了有效的 Slack webhook URL 時才會傳送資料。
3. Email Notifications 用於什麼？
- 利用 WordPress 內建的郵件功能（wp_mail()）傳送電子郵件通知。
- 何時發送？只有當：（1）訪客成功提交回撥請求表單、（2）啟用了電子郵件通知、（3）配置了有效的通知電子郵件地址時才會發送郵件通知。
外掛標籤
開發者團隊
原文外掛簡介
Lunatec Callback Widget adds a floating button to your WordPress site. When clicked, it opens a clean, responsive modal form where visitors can leave their name, phone number, and other details to request a call back.
The plugin is designed to be lightweight, easy to configure, and developer-friendly.
Features
Floating Request Button: A customizable floating button that stays visible as users scroll.
Modal Form: A user-friendly popup form for collecting callback requests.
International Phone Support: Integrated international telephone input with country flags and codes.
Admin Management: View all callback requests in a dedicated admin dashboard with status badges.
CSV Export: Easily export all requests to a CSV file for external processing.
CRM & Integrations:
HubSpot Sync: Automatically create contacts in HubSpot when a request is received.
Slack Notifications: Receive instant notifications in your Slack channel via Webhook.
Email Notifications: Get notified via email immediately.
Customization:
Change button text, colors, and positioning (Top/Bottom, Left/Right).
Precision Control: Adjust specific X/Y margins for the floating button.
Customize modal texts and size.
Shortcode Support: Use [lcbw_callback_button] to place a button anywhere.
External services
This plugin may connect to external third-party services depending on your configuration. Below is a comprehensive list of all external services this plugin uses, what data is transmitted, and under which conditions:
HubSpot CRM Integration
What the service is: HubSpot is a customer relationship management (CRM) platform used for managing contacts and leads.
What it’s used for: When enabled, this plugin automatically creates or updates contact records in your HubSpot CRM whenever a visitor submits a callback request.
What data is sent: Full name, phone number, job title/position, company name, and lifecycle stage (automatically set to “lead”).
When data is sent: Data is transmitted only when: (1) a visitor successfully submits a callback request form, (2) HubSpot integration is enabled in plugin settings, and (3) a valid HubSpot API key is configured.
Service Provider: HubSpot, Inc.
API Endpoint/Domain: https://api.hubapi.com
Terms of Service: https://legal.hubspot.com/terms-of-service
Privacy Policy: https://legal.hubspot.com/privacy-policy
Slack Integration
What the service is: Slack is a business communication platform that supports webhook notifications.
What it’s used for: When enabled, this plugin sends instant notifications to a specified Slack channel whenever a new callback request is submitted.
What data is sent: Visitor’s full name, phone number, job title/position (if provided), and company name (if provided).
When data is sent: Data is transmitted only when: (1) a visitor successfully submits a callback request form, (2) Slack integration is enabled in plugin settings, and (3) a valid Slack webhook URL is configured.
Service Provider: Slack Technologies, LLC
Webhook Endpoint/Domain: https://hooks.slack.com (or the Slack-provided webhook URL you configure)
Terms of Service: https://slack.com/terms-of-service
Privacy Policy: https://slack.com/privacy-policy
Email Notifications
What the service is: The plugin uses WordPress’s built-in email functionality (wp_mail()) to send email notifications.
What it’s used for: Sends email notifications to site administrators when new callback requests are submitted.
What data is sent: Visitor’s full name, phone number, job title/position (if provided), and company name (if provided).
When data is sent: Email notifications are sent only when: (1) a visitor successfully submits a callback request form, (2) email notifications are enabled in plugin settings, and (3) a valid notification email address is configured.
Important Note: Email notifications use WordPress’s native wp_mail() function and do not directly connect to external services unless your WordPress installation is configured to use external email services.
