前言介紹
- 這款 WordPress 外掛「LivePerson LiveChat + Messaging」是 2016-04-19 上架。
- 目前有 50 個安裝啟用數。
- 上一次更新是 2016-08-02，距離現在已有 3197 天。超過一年沒更新，安裝要確認版本是否可用。以及後續維護問題！
- 外掛最低要求 WordPress 4.4.2 以上版本才可以安裝。
- 有 3 人給過評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
rszrama | liveperson | nullvariable |
外掛標籤
chat | chat plugin | customer help | customer service chat | customer service software |
內容簡介
es:
The LiveEngage plugin is easy to install and adds the necessary tag script to your site footer
Integrate with your existing WordPress site seamlessly
Set up advanced targeting rules to deliver the right chat invitation to the right customer at the right time
Track engagement performance, agent effectiveness, and real-time data on customer satisfaction through out-of-the-box KPI reporting metrics
Receive chat notifications through the LiveEngage mobile app and stay connected with your customers on the go
Start using LiveEngage now to improve customer satisfaction, boost sales conversion, and enhance your brand loyalty.
原文外掛簡介
LiveEngage is the modern way to talk to visitors whether they’re on your site via desktop or on their mobile devices. Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you can interact with your customers however they want, from one easy-to-use platform. This plugin adds the necessary tag script to your site footer that enables the livechat functionality.
Get Started Now
Benefits for Merchants:
Fast and simple setup
Connect with prospects and customers in real-time
Create and maintain time saving pre-written responses
Increase customer satisfaction
Strengthen brand loyalty
Increase sales conversion
Stay connected with your visitors and customers on the go with the LiveEngage mobile app
Out-of-the-box KPI reporting metrics that track engagement performance, agent effectiveness, and real time data on customer satisfaction
Fully customize aspects of the LiveEngage platform to match your brand’s look and feel
Protect your consumers’ information with enterprise-grade security and stability
Benefits for Customers:
Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you’ll be able to connect with prospects and customers via their preferred method of engagement and build a relationship.
PRODUCT FEATURES
Deliver the right chat invitation to the right customer at the right time:
Display click-to-chat buttons so customers and visitors can request to chat whenever they need help
Monitor visitor activity in real time and push proactive chat invitations to high value visitors on important product pages, and send targeted offers to hesitating customers about to abandon their cart. Make more sales; increase your conversion rates by more than 25%!
Make the most of mobile for both you and your customers:
Chat with your customers and prospects from any device
Have the flexibility to stay connected with your customers on the go, wherever you are with the LiveEngage mobile app
Customization to match your needs and brand:
Get complete control over your chat window’s colors, themes, and CSS
Integrate easily with the LiveEngage platform to provide additional connection options including voice and content
Real-time contextual & analytics reporting:
LiveEngage empowers companies to drive and optimize their digital engagement strategy on the fly with real-time and long-term operational KPI’s, reports, and dashboards
Empower your agents to create meaningful connections and increase efficiency:
Handle multiple conversations simultaneously with a workspace that has all the tools needed to increase efficiency
Obtain detailed information about the chatter – including customer records, geographic location, what search engine or marketing campaign they came from
Provide hands-on assistance with text-highlighting and co-browsing capabilities
Seamlessly transfer chats to other agents such as second-level support
Protect your consumers’ information with enterprise-grade security and stability:
LivePerson complies with ISO 27001, SOC 2, PCI-DSS, SSAE 16 SOC 2, SOX, FISC, EU Privacy and other security standards
Integration features:
Configure the account number the module should use to embed LiveChat on your site.
LiveChat visibility settings based on a blacklist or whitelist of certain pages and user roles.
Pricing and Plans:
Click here or go to http://register.liveperson.com/wordpress to get started with a special promotion for WordPress users.
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「LivePerson LiveChat + Messaging」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
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