內容簡介
LiveHelpNow幫助台系統提供了一個最佳的方式，讓您與您的網站訪客和客戶進行溝通。當訪客訪問您網站的關鍵頁面時，可以即時進行互動。讓您的客戶可以直接在您的網站上通過即時聊天、短信/文字、Facebook、Twitter或電子郵件與您溝通。使用LiveHelpNow，您可以從一個易於使用的平台以任何方式與您的客戶進行互動。此外，此外掛還會在您的網站中添加必要的腳本，以啟用即時聊天功能。
開始體驗
商家的好處
全通道客戶支援平台，為您的客戶提供360度的客戶服務，以便他們可以選擇喜歡的通道與您的公司聯繫！不論是即時聊天、短信、電子郵件、Facebook或Twitter，所有客戶詢問都會收集和整理為對話，實時更新。
客戶的好處
從一個易於使用的平台上啟用即時通訊，提供聊天、短信、電子郵件、Facebook和Twitter的客戶支援。
產品特點
以下是LiveHelpNow與其他幫助台平台不同的功能：
接受SMS聊天（客戶可以發送短信獲得支援！）
安全表單（在聊天或電子郵件中傳輸高度機密信息，例如信用卡、個人醫療保健信息或訂單信息）！
整合了聊天、短信、Facebook、Twitter、電子郵件、調用和知識管理（提供客戶從一個系統中獲取所有支援渠道）！
24/7美國專屬客戶支援
實時代理商監控
金融級安全
即時語言翻譯
社交媒體整合
支援無限品牌
整合客戶調查
與任何CRM集成
針對客戶的專屬支援
客戶滿意度積分卡
可編輯的動態企業級報告
基於技能的路由和排隊
代理商權限和限制
耳語技術
文件傳輸
自動標籤
聊天情緒分析
請觀看LiveHelpNow的現場演示以了解更多詳情。
價格和方案
請訪問價格頁面並在此開始30天的免費試用。
外掛標籤
開發者團隊
原文外掛簡介
LiveHelpNow help desk system provides the ultimate way to communicate with your website visitors and customers. Engage real-time the second a visitor visits a critical page of your website. Allow your customers to communicate with you directly on your website, via live chat, SMS/Text, Facebook, Twitter or Email. With LiveHelpNow, you may interact with your customers however which way they prefer, from one easy-to-use platform. This plugin adds the necessary script to your site that enables the live chat functionality.
Get started
Benefits for merchants
Omni-channel customer support platform, offering 360 degrees of customer service for your customers to be able to contact your company on the channel they prefer! Whether it is live chat, SMS, email, Facebook or Twitter. All customer inquiries are captured and organized by conversations and all in real time.
Benefits for customers
Real time communication enablement over Chat, SMS, Email, Facebook and Twitter from within one easy to use platform
Product features
Here are just some of the features that differentiate LiveHelpNow from other help desk platforms:
Accept chat over SMS (customers can text for support!)
Secure forms (transmit highly confidential information such as credit cards, PHI info, order info) right within chat or email!
Integrated Chat, SMS, Facebook, Twitter, Email, Call and Knowledge management (provide customers with all channels of support from one system)!
Dedicated US-based 24/7 support
Real-time agent monitoring
Financial grade security
Instant language translation
Social media integration
Support unlimited brands
Integrated customer surveys
Integrates with any CRM
Targeted customer engagement
Customer satisfaction scorecard
Exportable dynamic enterprise level reports
Skill based routing and queuing
Agent permissions and restrictions
Whisper technology
File transfer
Automated tagging
Chat sentiment analysis
Please attend live demo of LiveHelpNow to learn more.
Pricing and plans
Please visit pricing page and start 30 day free trial here
