前言介紹
- 這款 WordPress 外掛「WordPress Live Chat Plugin for WooCommerce – LiveChat」是 2016-02-23 上架。
- 目前有 1000 個安裝啟用數。
- 上一次更新是 2025-04-23，距離現在已有 11 天。
- 外掛最低要求 WordPress 4.4 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.2 以上。
- 有 22 人給過評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
livechat |
外掛標籤
live chat | chat plugin | woocommerce | wordpress live chat | woocommerce live chat |
內容簡介
WooCommerce即時聊天外掛
透過LiveChat提供的WooCommerce即時聊天外掛，您可以讓顧客直接在您的WooCommerce網站上與您對話。能夠即時回答任何問題，並對運送或退換貨政策做出及時回應，讓顧客有信心完成訂購。
LiveChat提供的WooCommerce即時聊天外掛將多種功能結合到一個無縫界面中:
– 設置自動消息，主動聯繫顧客，幫助他們解決在結帳頁面上遇到的問題。
– 提高客戶參與度，LiveChat帶給你的主要特點之一就是聊天邀請。
– 瀏覽存檔、訪客分析和即時聊天調查，以發現銷售見解。
透過我們現代化的聊天窗口、整潔而引人注目的搖滾按鈕，以及聊天按鈕來豐富您的商店視覺效果。選擇一個主題，挑選一種顏色，顯示您的標誌，並為您的聊天小部件添加更多微調。使用LiveChat提供的WooCommerce即時聊天外掛提供更好的購物體驗，並增加銷售量。
LiveChat還具有內置的票務系統，以在辦公時間之外提供客戶支持。管理所有離線通信，無需使用任何其他軟件。
LiveChat與流行的第三方應用程序集成，包括Mailchimp、Zendesk、HubSpot等等。
即時聊天的好處
即時解決顧客問題。即時聊天是迄今為止最快捷和最簡單的客戶支持渠道。
提高銷售和轉換率。即時回答顧客問題，簡化購買流程。
提供便利的客戶支持，為您的訪客提供直接且免費的求助選項。
使用即時聊天更好地了解客戶需求，提高平均訂單價值和銷售額。
通過在您的WooCommerce商店提供即時聊天，更有效地管理產品，與客戶保持良好關係，跑在競爭對手前沿。
在您的WooCommerce商店中放置即時聊天小工具
在真實時間內與網站訪問者同時互動，通過我們的WooCommerce外掛提供協助，捕捉新的銷售機會，並在顧客購買時更加容易地增加轉換率。查看顧客的購物車內容以提高回頭客的銷售額。
用法
安裝我們的即時聊天外掛，即可在您的WooCommerce商店中添加即時聊天選項。這將自動嵌入所有您的WooCommerce商店頁面的聊天代碼。安裝LiveChat後，下載我們的桌面應用程序，Windows或Mac OS。如果您希望使用，可以使用我們的基於Web的應用程序，無需使用任何其他軟件即可運行。隨時隨地聊天。使用我們的iOS和Android應用程序與客戶交談，不必讓他們等待。
原文外掛簡介
WooCommerce Live Chat
With the live chat plugin for WooCommerce by LiveChat, you allow customers to talk to you directly from your WooCommerce website. Address any questions instantly, and send prompt replies about shipping or return policies to give customers the confidence needed to complete a purchase.
The live chat plugin for WooCommerce by LiveChat combines a variety of features into one seamless interface:
– Set up automated messages to proactively contact customers when they get stuck on the checkout page.
– Increase customer engagement with one of the key features brought to you by LiveChat – chat invitations.
– Browse the archive, visitor analytics, and live chat surveys to discover sales insights.
Enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Choose a theme, pick a color, display your logo, and add a lot more tweaks to your chat widget. Provide customers with a better shopping experience and increase sales using the live chat plugin for WooCommerce by LiveChat.
LiveChat comes with a built-in ticketing system to provide customer support after office hours. Manage all your offline communication without using any additional software.
LiveChat integrates with popular third-party apps, including Mailchimp, Zendesk, HubSpot, and more.
Live chat benefits
Solve customers’ problems on the spot on the spot. Live chat is by far the quickest and simplest customer support channel.
Increase sales and conversions. Simplify the buying process by answering your customers’ questions in real time.
Provide convenient customer support by giving your visitors a direct and free option to ask for help.
Use live chat to understand the needs of your customers better and increase average order value and sales.
Manage products more effectively, maintain good relationships with customers, and stay ahead of your competitors by offering live chat on your WooCommerce store.
Place Live Chat Widget on your WooCommerce store
Engage website visitors in real time. Offer assistance, capture new sales opportunities, and close more deals thanks to our WooCommerce plugin. See your customer’s cart contents to increase conversions with returning buyers.
Usage
Install our live chat plugin to add a live chat option to your WooCommerce store. This will automatically embed the live chat code on all your WooCommerce store pages. Once you’ve installed LiveChat, download our desktop app for Windows or Mac OS. Use our web-based app if you prefer, with no additional software required to make it work. Chat on the go. Don’t make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps.
Live Chat installation
With this WooCommerce plugin, there are many other features that can help you close more sales and satisfy more customers; you can see all of them here.
Notes
Requirements
The WooCommerce live chat plugin by LiveChat is free, but you need to be a LiveChat customer to use it. LiveChat comes with a free trial, allowing you to test the service for 14 days.
Take a look at LiveChat plans and features on our website. Provide on-site support and sell more with the WooCommerce live chat plugin by LiveChat.
Sign up for LiveChat
Localization
LiveChat – WP live chat plugin for WordPress is a fully translation-ready plugin. You can translate the plugin into any language at translate.wordpress.org.
Partner with LiveChat
You want to open a LiveChat account for a client? Expand your business offer by adding LiveChat in projects you run for your customers.
Check our Partner Program
Testimonials
We frequently have leads chat with us asking some qualifying questions, and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option (read more).
Jamie Lowary, a sales lead at PATLive
At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96% (read more).
Michal Haze, Head of Customer Experience at Kinguin
Documentation and Support
For documentation and tutorials go to our help desk article.
If you have any more questions, start a live chat session with our support on the WooCommerce integration page.
For more information about live chat features, FAQs and documentation, check out our website.
If interested, you can join our community group here.
About us
Text Inc offers solutions to manage business communications, generate leads, and sell online. It allows companies to stay in touch with their customers anytime and anywhere – just the way they want. The product suite consists of LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
The products serve more than 41,000 businesses from 150 countries. The company’s customer portfolio starts with small, private companies and goes up to Fortune 500 enterprises, including PayPal, IKEA, Allstate, CapitalOne.
The Text ecosystem
The ecosystem of Text products includes:
– LiveChat – a communication tool that allows you to chat live with your customers
– HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients
– ChatBot – a bot framework for AI chat bots – official ChatBot plugin page
– Knowledge Base – a public Help Center widget
– Open Widget – free widgets for website – official OpenWidget plugin page
– Text Messaging Platform – chat platform for innovative teams
Press & Brand Assets
If you are interested in writing about Text products, take a look at the Text Press Office. Download our logo, screenshots, and other relevant assets.
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「WordPress Live Chat Plugin for WooCommerce – LiveChat」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
1.0 | 1.1.3 | 1.1.4 | 1.1.5 | 1.1.6 | 1.1.7 | 1.1.8 | 1.1.9 | 1.2.0 | 1.2.1 | 1.2.2 | 1.2.3 | 1.2.4 | 1.3.0 | 1.3.1 | 1.3.2 | 1.3.3 | 1.4.0 | 1.4.1 | 1.4.2 | 1.5.0 | 1.5.1 | 1.5.2 | 1.5.3 | 2.0.0 | 2.0.1 | 2.0.2 | 2.0.3 | 2.0.4 | 2.1.0 | 2.1.1 | 2.1.2 | 2.1.3 | 2.1.4 | 2.1.5 | 2.1.6 | 2.1.7 | 2.1.8 | 2.1.9 | 2.2.0 | 2.2.1 | 2.2.2 | 2.2.3 | 2.2.4 | 2.2.5 | 2.2.6 | 2.2.7 | 2.2.8 | 2.2.9 | 5.0.0 | 5.0.1 | 5.0.2 | trunk | 1.1.10 | 1.1.11 | 2.2.10 | 2.2.11 | 2.2.12 | 2.2.13 | 2.2.14 | 2.2.15 | 2.2.16 | 2.2.17 | 2.2.18 | 2.2.19 | 2.2.20 | 2.2.21 | 2.2.22 | 2.2.23 | 2.2.24 |
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