[WordPress] 外掛分享： Kommunicate – AI Chatbots With Live Chat

內容簡介

Kommunicate 是一款結合 AI 聊天機器人與真人客服的 WordPress 外掛，能全天候自動回覆顧客問題、支援超過 100 種語言，並整合多種通訊平台，協助企業提升客服效率與營收。

【主要功能】
• 24/7 全天候 AI 自動回覆顧客查詢
• 支援超過 100 種語言的多語系客服
• 自動處理訂單狀態、退款、付款等常見問題
• 真人客服 AI 輔助（摘要、翻譯、建議回覆）
• 整合 WhatsApp Business、Instagram、Telegram 等平台
• 免寫程式碼，可自訂品牌色彩與標誌

外掛標籤

開發者團隊

原文外掛簡介

Add Kommunicate AI Chatbot to your WordPress to reply to customer queries, guide them with any problem, and increase revenue.
Why You Should Use Kommunicate AI Chatbot

Answer every query instantly with accuracy 24/7, 365 days.
Provide assistance in more than 100 languages for your global visitors.
Automate frequently asked queries about order status, refunds, payments, and more.
Check AI Chatbot answers to verify they are correct and adjust them for future responses.
Kommunicate is secured with certifications like SOC 2 Type 2, GDPR, ISO 27001, and HIPAA.
AI Assist for live agents supporting chat with features like AI Summary, dynamic translations, AI Insights, fetching answers from company knowledge base, answer suggestions, and more.
Customize the chat widget according to your brand colors with your brand logo, so it looks like part of your website.
Make Kommunicate AI Chatbot live on your website in less than a minute.
Maintain your brand tone by training the AI Chatbot to respond the way you want.
View all your queries from the AI Chatbot in a common dashboard for review.
Route every conversation to the right agent with the department feature.
Integrate Kommunicate AI Chatbot with your WhatsApp Business, Instagram, Telegram, Viber, and email support, and bring all conversations to one place for better collaboration.

PRICING PLANS:
You can use all of Kommunicate’s power-packed features for free for 30 days. After 30 days, you can choose your plan from our website. Check out our pricing page for more details.
15000+ customers across the globe trust the Kommunicate Chatbot and Live Chat plugin.
Accenture, KPMG, Santander, HDFC, Pearson, and many other companies use the Kommunicate Chatbot and Live Chat plugin to provide 24/7 customer support to their customers.

AI Chatbot Plugin Features for WordPress

No-code platform that requires zero coding skills.
Ready-to-use templates to go live faster.
Buttons for easy guidance of visitors.
Forms to capture leads.
Carousels and lists to show products that redirect to the product page when clicked.
FAQ button for self-serve queries.
Talk to human button so visitors can always connect to a live support agent.
Connect Kommunicate AI Chatbot to CRMs like Zendesk, Freshdesk, and Salesforce to create tickets.
Design the chat widget according to brand colors with brand logo.
Connect the same WordPress chatbot to other messaging platforms like WhatsApp, Facebook Messenger, Line, Viber, Telegram, and more.

Kommunicate’s Other Advanced Features

Native SDKs: You can integrate Kommunicate WordPress Chatbot / Live Chat plugin in your apps with customized Android and iOS SDKs.
Hybrid SDKs: Powerful and easy-to-integrate Hybrid SDKs for Ionic, Cordova, ReactNative, Flutter, and PhoneGap platforms.
CRMs: You can integrate the Kommunicate WordPress Chatbot/ Live Chat plugin with multiple CRMs such as Zendesk, Pipedrive, Agile CRM.
Zapier: You can connect your WordPress Chatbot/ Live Chat plugin with 2000+ apps using Zapier automation.
All in one dashboard: Analyze and optimize your Chatbot, agent, and overall customer support performance.

And many more features, right after you install the Kommunicate Live Chat plugin. You will be able to chat with your visitors. You can manage the conversations and configurations, create Chatbots, and many other advanced settings from a dedicated Live Chat dashboard.
Language Version
Kommunicate AI Chatbot for WordPress supports more than 100 languages so that you can support your global customers.
Languages supported:

English
French / Français
Spanish / Español
Italian / Italiano
German / Deutsch
Swedish / Svenska
Portuguese / Português
Hindi / हिन्दी
Arabic / العربية
Polish / Polski
Chinese / 中文 (Zhōngwén), 汉语, 漢語
Danish / Dansk
Dutch / Nederlands
Hebrew / עברית
Japanese / 日本語
Korean / 한국어
Persian / فارسی (also listed as Farsi)
Romanian / Română
Russian / Русский
Turkish / Türkçe
Armenian / Հայերեն
Bengali / বাংলা
Basque / Euskara
Catalan / Català
Czech / Čeština
Finnish / Suomi
Galician / Galego
Greek / Ελληνικά
Hungarian / Magyar
Indonesian / Bahasa Indonesia
Irish / Gaeilge
Lithuanian / Lietuvių
Malay / Bahasa Melayu
Nepali / नेपाली
Norwegian (Bokmål) / Norsk (Bokmål)
Norwegian / Norsk
Serbian / Српски
Slovene / Slovenščina
Tagalog / Tagalog
Tamil / தமிழ்
Thai / ไทย
Ukrainian / Українська
Afrikaans / Afrikaans
Albanian / Shqip
Aragonese / Aragonés
Asturian / Asturianu
Azerbaijani / Azərbaycan dili
Bashkir / Башҡорт
Bavarian / Boarisch
Belarusian / Беларуская
Bishnupriya Manipuri / विष्णुप्रिया मणिपुरी
Bosnian / Bosanski
Breton / Brezhoneg
Bulgarian / Български
Burmese / မြန်မာဘာသာ
Cebuano / Cebuano
Chechen / Нохчийн мотт
Chuvash / Чӑваш чӗлхи
Croatian / Hrvatski
Estonian / Eesti
Georgian / ქართული
Gujarati / ગુજરાતી
Haitian / Kreyòl Ayisyen
Icelandic / Íslenska
Ido / Ido
Javanese / Basa Jawa
Kannada / ಕನ್ನಡ
Kazakh / Қазақша
Kirghiz / Кыргызча
Latin / Latina
Latvian / Latviešu
Lombard / Lumbard
Low Saxon / Nedersaksisch
Luxembourgish / Lëtzebuergesch
Macedonian / Македонски
Malagasy / Malagasy
Malayalam / മലയാളം
Marathi / मराठी
Minangkabau / Baso Minangkabau
Mongolian / Монгол
Newar / नेपाल भाषा
Norwegian (Nynorsk) / Norsk (Nynorsk)
Occitan / Occitan
Piedmontese / Piemontèis
Punjabi / ਪੰਜਾਬੀ
Scots / Scots
Serbo-Croatian / Srpskohrvatski
Sicilian / Sicilianu
Slovak / Slovenčina
South Azerbaijani / گونئی آذربایجان دیلی
Sundanese / Basa Sunda
Swahili / Kiswahili
Tajik / Тоҷикӣ
Tatar / Татарча
Telugu / తెలుగు
Urdu / اردو
Uzbek / Oʻzbekcha
Vietnamese / Tiếng Việt
Volapük / Volapük
Waray-Waray / Waray
Welsh / Cymraeg
West Frisian / Frysk
Western Punjabi / مغربی پنجابی
Yoruba / Yorùbá

Support
For support, please contact by initiating chat on our website or reach out to [email protected].