前言介紹
- 這款 WordPress 外掛「JivoChat Live Chat – WP live chat plugin for WordPress」是 2014-09-16 上架。
- 目前有 20000 個安裝啟用數。
- 上一次更新是 2023-10-25，距離現在已有 557 天。超過一年沒更新，安裝要確認版本是否可用。以及後續維護問題！
- 外掛最低要求 WordPress 3.0.1 以上版本才可以安裝。
- 有 707 人給過評分。
- 論壇上目前有 1 個提問，問題解答率 100% ，不低，算是個很有心解決問題的開發者團隊了！
外掛協作開發者
jivochat |
外掛標籤
free live chat | WordPress chat | сhat plugin | live chat plugin | wordpress live chat |
內容簡介
跨通路即時聊天，量身打造電子商務外掛
JivoChat 是一個全方位的商業訊息應用程式，特別針對 WordPress 優化，讓您能夠透過線上聊天、電話、電子郵件以及社交媒體等管道與客戶進行互動。JivoChat 讓您能夠為客戶提供高效率的客戶支援，從而增加轉換率和銷售額。您可以自由地自訂和配置，借助 JivoChat 針對您的風格和策略獲得最大效益。
主要優勢
連接所有通訊管道，並將其有效率地從單一應用程式中處理
即時與訪客互動，將其轉換為付費客戶
以應用程式中的 CRM 管理客戶，團隊共同作業，或輕鬆連接您喜愛的 CRM
透過聊天窗口提供給訪客的電話叫號，或輕鬆連接您的電話號碼，以通過 Jivo 進行呼叫或接收電話
社交證明
受到超過 290,000 名用戶的信任，這是市場上最受歡迎的即時聊天解決方案。它能夠在任何裝置上流暢運行！使用 JivoChat，在您的 WordPress 網站中加入聊天窗口，位置可以任意調整，自由自訂和配置，有效地展示您的價值並高效地解決客戶問題。立即將您的訪客轉換為滿意的客戶！
“JivoChat 已經證明了它是一種簡單且非常有效的方式來提高用戶參與度，優化客戶支援和增加轉換率。實施只需不到 10 秒鐘，但效益似乎會持續增長。我們很高興向所有客戶推薦 JivoChat - 我們知道他們一定會像我們一樣喜歡它”
Eddie Daniels | 董事總經理，BouncyCastle Network
索取演示並獲得支援
在 14 天內嘗試使用我們，您不會後悔。我們的支援是全天候的，而且是市場上最有幫助的支援，因此請不要猶豫聯繫我們。我們可以為您提供產品巡視、回答您的問題，使您確信選擇我們。
特點
跨通路：通過 Facebook Messenger、WhatsApp、Apple Business Chat、Telegram、支援的電子郵件地址甚至您的手機，您可以發送和接收客戶通訊！所有查詢都在一個地方以便處理。
離線消息：您無法 24/7 客服？完全沒問題，所有查詢都會被保留在收件匣中，如果客戶在聯繫表單上留下他們的電子郵件地址，您後續可以與他們聯繫。
回撥：當聊天不足以解決問題時，向訪客提供一次電話。他們可以輸入他們的電話號碼，並從我們的應用程式中方便地請求打電話。
應用程式的功能和種類：JivoChat 提供強大的桌面和行動應用程式，以及您可以透過喜愛的瀏覽器訪問的基於 Web 的應用程式。
多代理人聊天：將聊天轉移給您的同事，或邀請他們參與與客戶的開放式支援聊天。
訪客監控和智能觸發：即時追踪您的訪客，並根據您設定的條件主動啟動與他們的聊天。
內置 CRM：Jivo 在應用程式中提供一個簡單的 CRM，讓您可以跟蹤與客戶的狀態，附上評論，並對其進行漏斗分類。
無限存檔：所有訪客和所有對話都不受限制地存儲。下次與客戶聊天時，會自動載入與客戶的聊天歷史記錄。
團隊聊天：您是否使用應用程式作為團隊之間的溝通工具？使用 JivoChat，您將不需要它們
原文外掛簡介
Omnichannel live chat tailored for e-commerce
JivoChat is an all-in-one business messenger that is optimized for WordPress which teams use to talk to customers everywhere: live chat, phone, email, and social. JivoChat allows you to serve efficient customer support to your clients, thereby increasing your conversion and sales. Customize and configure freely, get the most out of it by reflecting your style and strategy.
Top Benefits
Connect all of your communication channels and handle it from a single app efficiently
Engage with your visitors in real-time and convert them to paying customers
Manage your customers efficiently with in-app CRM as a team or connect your favorite CRM easily
Offer calls to your visitors via live chat widget and/or connect your phone number to make/receive calls via Jivo
Social Proof
Trusted by more than 290.000 users, it is the most popular live chat solution in the market. It works at every device smoothly! Use JivoChat and have your chat widget for your WordPress website, position it wherever you want, customize and configure freely, demonstrate your value effectively, and solve issues of your clients efficiently. Turn your visitors into happy customers now!
“JivoChat has proven itself as a simple and very effective way to drive up user engagement, optimize customer support, and increase conversions. Implementing takes less than 10 seconds, but the benefits seem to continue growing forever. We’re delighted to recommend JivoChat to all our clients – we know they’ll love it just as much as we”
Eddie Daniels | Managing Director, BouncyCastle Network
Ask for a demo & get support
Try us for 14 days, you won’t regret it. Our support is 24/7 and the most helpful you can find around, so please don’t hesitate to reach us. We can offer you a product tour, answer your questions, and make you sure about choosing us.
Features
Omnichannel: Send and receive client communications through Facebook Messenger, WhatsApp, Apple Business Chat, Telegram, your support e-mail address, and even your phone! All inquiries are in one place to be handled.
Offline Messages: Are you not available 24/7? It is perfectly fine, inquiries will be on hold at your inbox and you can reach clients afterward given that they leave their e-mail address on a contact form.
Callbacks: Offer your visitors a call when chat is not enough. They can type their phone number and request a call, which you can make from our app conveniently.
Power and Variety of Apps: JivoChat offers powerful desktop and mobile apps and a web-based app that you can reach via your favorite browser.
Multi-agent Chats: Transfer chats to your colleagues or invite them to participate in open support chats with customers.
Visitor Monitoring & Smart Triggers: Track your visitors in real-time and proactively initiate live chats with them upon conditions you’ve set.
Built-in CRM: Jivo offers a simple CRM in the app that allows you to track statuses with your clients, attach comments to them, and funnel them.
Unlimited Archive: All visitors and all of your conversations are stored without a limit. Conversation history with a client automatically loads when you chat again.
Team Chats: Do you use apps to communicate as a team? You won’t need them anymore, we offer an efficient and powerful team chat feature at our app. All messages at one place!
Reminders: Set a reminder for you or one of your colleagues to perform future actions on a specific conversation with a customer.
Geo-IP Based Behaviors: With our Regions feature, you can show a customized widget for different cities or countries. With a different language, behavior, or set of agents.
Automatic Translator: Forget the language barriers, Jivo will automatically translate your live chat in both directions with foreign-language speakers instantly and accurately.
Quick Phrases & Canned Responses: Create predefined messages and send them by using hotkeys, get suggestions from messages you’ve sent before.
Typing Insights: See the messages that visitors live typing before they hit “send.”
GDPR Compliance: JivoChat fully complies with GDPR requirements.
CRM Integrations, API & Webhooks: Are you looking for a powerful arsenal to let you extend boundaries? JivoChat offers a powerful set of solutions for you then. You can have a live chat widget where you want with our Webhooks API, change the behavior of the widget with JS API, and integrate your CRM with Webhooks.
Quick Site Load Time: Don’t worry about your loading time: Jivo scripts are loaded asynchronously.
Help
We have 24/7 live support! In case you need instructions, you can visit our knowledge base. You can ask your questions to our support at our knowledge base via JivoChat Live Chat widget.
Supported languages
English / English Live Chat Plugin
Russian / Русский плагин живого чата
Spanish / Español Complemento de Chat en Vivo
Brazilian Portuguese / Português do Brasil Plugin de Chat ao Vivo
Turkish / Türkçe canlı destek eklentisi
Indonesian / Bahasa Indonesia live chat plugin
German / Deutsch Live Chat Unterstützung Plugin
French / Français Plugin de Chat en Direct
Dutch / Nederlands Live Chat Plug-in
Italian / Italiano Supporto Plug-in Live Chat
Japanese / 日本語 ライブチャットプラグイン
Portuguese / Português Plugin de Chat ao Vivo
Ukrainian / Українська плагін живого чату
Romanian / Română plugin de chat live
Norwegian / Norsk live chat-plugin
Polish / Polski wtyczka czatu na żywo
Swedish / Svenska live chat plugin
Belarusian / Беларуская мова плагин живого чата
Catalan / Català complement de xat en directe
Simplified Chinese / 简体中文 实时聊天插件
Czech / Česky live chat plugin
Danish / Danska live chat plugin
Greek / Ελληνικά προσθήκη ζωντανής συνομιλίας
Finnish / Suomi live chat-laajennus
Kazakh / қазақ тілі тірі чат плагині
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「JivoChat Live Chat – WP live chat plugin for WordPress」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
1.1 | 1.2 | 1.3 | 1.3.1 | 1.3.2 | 1.3.3 | 1.3.4 | 1.3.5 | trunk | 1.3.5.1 | 1.3.5.2 | 1.3.5.3 | 1.3.5.4 | 1.3.5.5 | 1.3.5.6 | 1.3.5.7 | 1.3.5.8 | 1.3.5.9 | 1.3.6.0 | 1.3.6.1 | 1.3.5.10 |
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