內容簡介
這個擴充功能讓購物者能夠從他們的個人帳戶頁面直接向店主（賣家）發送不同類型的訊息。這些訊息類型包括：與產品相關的訊息、與訂單相關的訊息、與退款相關的訊息和與爭議相關的訊息。店主也會收到來自購物者的消息提醒。
此外，購物者還可以在購買之前對列出的產品進行詢問。在大多數情況下，購物者在決定是否購買一件物品之前，都想多了解一些產品的詳細資訊。這個外掛提供了一種從產品頁面直接詢問產品的方式，讓店主有機會完成銷售！
這個擴充功能還為店主提供了一個幫助台界面，以便他們可以直接從 WordPress 儀表板中管理消息。每個購物者發送的消息都被店主視為票券，可以根據不同的狀態來處理和移動。此外，它還允許將票券分配給不同的使用者。
此外，這個外掛還允許店主（賣家）從 Zendesk、Freshdesk 等其他幫助台管理他們的消息/訂單。店主現在可以將其商店消息連接到其選擇的一個幫助台，並從幫助台管理票券/消息。
此擴充功能支持多種語言，可以輕鬆適應不同類型的 WooCommerce 商店。
外掛標籤
開發者團隊
原文外掛簡介
This extension allows shoppers to be able to send different types of messages to the shop owner (seller) directly from their Individual Account page. The types of messages include; product-related messages, order-related messages, refund-related messages, and dispute-related messages. The shop owners are also alerted by email on receiving new messages from shoppers.
SUPPORTED LANGUAGES
This plugin support multiple languages: ENGLISH, FRENCH, CHINESE, TURKISH
An inside look:
KEY FEATURES (CUSTOMERS)
ALLOW USERS INQUIRE: Customers can inquire on any product from the product page.
PRODUCT PAGE CTA: Insert and customize CTA section on products page
CUSTOMER INBOX SECTION: Customers get an ‘inbox’ tab on their “My Account” page, where they can use to communicate with store admin
KEY FEATURES (STORE OWNER)
TICKET BASED MESSAGE MANAGEMENT: Manage your correspondence as tickets and keep try of latest messages with ease.
TICKET STATUS: Moves ticket across different status and keep track of changes: OPEN|CLOSED|ARCHIVED
ASSIGN TO OTHERS: Easily assign messages to other team members
ACCESS CONTROL: Control which admin user has access to your store messages
SEND MESSAGES: Quick send out messages to any of your contact or new email address
NOTIFY CLIENTS OF NEW PRODUCTS: Got new stock? Easily notify customer who have purchased similar in the past of new store
AUTO-RESPOND SETUP: Setup automated store responses to messages from customers
