內容簡介
HelpVox for WooCommerce 是一款能夠將 HelpVox 聊天功能整合至您的 WooCommerce 商店的外掛，提供全天候的客戶服務，無論是接聽電話或網站聊天，皆可即時處理訂單、查詢配送狀態及預約，提升顧客滿意度。
【主要功能】
• 在商店每個頁面添加 HelpVox 聊天
• 讀取產品、價格及庫存資訊
• 實時發送新訂單及變更至 HelpVox
• 接受電話訂單並直接放入 WooCommerce
• 檢查 REST 整合的常見問題
外掛標籤
開發者團隊
原文外掛簡介
HelpVox answers the phone and the website chat for your shop. It knows your catalogue, your prices and your stock, takes orders, checks where a delivery is and books appointments — in the language the customer speaks, at three in the morning and on Sunday.
This plugin connects your shop to HelpVox and puts the chat on your storefront.
You paste one short code, and that is all. The plugin creates its own WooCommerce API key and its own webhooks — there is no API key to copy, no ID to type and nothing to paste into your theme.
What it does
Adds the HelpVox chat to every page of the shop.
Lets HelpVox read your products, variations, prices and stock.
Sends new and changed orders to HelpVox as they happen.
Lets HelpVox place an order it took on the phone straight into WooCommerce.
Checks your shop for the three things that usually break REST integrations — plain permalinks, a stripped Authorization header and a security plugin in front of /wp-json — and tells you which one it is.
External service
This plugin is a client for HelpVox, a third-party service at https://www.helpvox.ai/. The plugin does nothing on its own: the assistant, the phone line and the chat all run on HelpVox’s servers, and a HelpVox account is required. The service is paid.
Nothing leaves your site until you press Connect this shop. From then on:
The plugin sends your shop’s address and a WooCommerce REST API key it creates for HelpVox, so HelpVox can read your catalogue and your orders.
With that key HelpVox registers WooCommerce webhooks pointing at https://www.helpvox.ai/api/v1/hooks/woocommerce/, so new and changed orders reach it as they happen. An order carries what an order carries: products, amounts, and the customer’s name, phone, email and delivery address.
The storefront loads the chat script from https://www.helpvox.ai/, so visitors’ browsers contact HelpVox while the chat is open, and what a visitor types there is processed by HelpVox.
The admin screen asks https://www.helpvox.ai/ whether the shop is connected and whether the chat is live.
Disconnecting from the plugin’s screen or deleting the plugin removes the API key it created. Deactivating only removes the chat and tells HelpVox the shop is disconnected — the key stays until you delete the plugin.
Terms of service: https://www.helpvox.ai/en/terms
Privacy policy: https://www.helpvox.ai/en/privacy
