前言介紹
- 這款 WordPress 外掛「Free Customer Service Tools by OpenWidget」是 2023-03-28 上架。
- 目前有 400 個安裝啟用數。
- 上一次更新是 2024-09-26，距離現在已有 220 天。
- 外掛最低要求 WordPress 4.6 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 6.1 以上。
- 有 5 人給過評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
openai | contact form | Instagram widget | ChatGPT for wordpress | wordpress google reviews |
內容簡介
OpenWidget for WordPress 是一款免費的外掛，可以幫助你提高顧客參與度，並使用內建的基本工具建立一致的顧客旅程。其中包含了以下三個免費功能：
- 聯絡卡：顧客可以在上面留言，訊息直接寄到你的電子信箱；
- 常見問題模組：提供即時解答針對所有常見的問題；
- 產品卡：展示你所有的最新促銷或熱門商品。
此外，OpenWidget 還提供自動化開始設定，只需一鍵即可獲得以下便利：
- 取得你的網站截圖，以便即時檢查小部件在你的頁面上的外觀；
- 分析你的品牌的色彩方案並嘗試挑選主顏色；
- 使用收集到的信息自動調整小部件的主題，以配合你的品牌。
此外，OpenWidget 的AI-enhanced ecommerce personalization for WordPress功能，可使用人工智能增強的產品設定功能來設置所有免費提供的功能，如聯絡表格中的歡迎信息、產品卡中的產品描述、常見問題模組等等。加強顧客體驗。只要提供幾個關鍵字描述歡迎信息或產品最佳狀態，我們就會幫您自動產生獨特的、針對您特定上下文的歡迎信息。同樣地，只要提供一些常見的客戶問題，我們就會為您自動產生完整的答案。
常見問題：
1. OpenWidget for WordPress 是什麼？
- OpenWidget for WordPress 是一款免費的外掛，可幫助您提高顧客的參與度，建立一致的顧客旅程，以及提供聯絡卡、FAQ 模組和產品卡等基本工具。
2. 此外，它還提供了哪些功能？
- AI -enhanced ecommerce personalization for WordPress功能。可使用人工智能增強的產品設定功能來設置所有免費提供的功能，如聯絡表格中的歡迎信息、產品卡中的產品描述、常見問題模組等等。
3. 有哪些自動化開始設定功能？
- 取得你的網站截圖、分析你的品牌的色彩方案並嘗試挑選主顏色 以及使用收集到的信息自動調整小部件的主題，以配合你的品牌。
4. OpenWidget for WordPress 是否免費？
- 是的，OpenWidget for WordPress 是完全免費的外掛。
原文外掛簡介
WordPress Free Customer Service Tools by OpenWidget
OpenWidget for WordPress is a free plugin allowing you to boost your customer engagement and build consistent customer journeys with the use of essential tools available for you out of the box:
Google Reviews Widget – enhance your business’s credibility and customer appeal by displaying Google Reviews right on your website
ChatGPT for your website – build a powerful OpenAI Assistant that can act as a Customer Support representative, link it with OpenWidget and add it to your website to provide 24/7 automated Customer Support. No coding skills required
AI-based Product Recommendations Widget – personalize the shopping experience for your customers with AI-based product recommendations
Bug Report Widget – smash bugs and create a flawless user experience together with your customers
Contact Form Widget – streamline online communication and maintain meaningful relations with your customers
Frequently Asked Questions Widget – let your customers find answers to the most common questions before they even ask them
Instagram Feed Widget – showcase your brand’s personality and increase social media engagement
Visitor Counter Widget – build social proof by showing your potential customers how many people are already browsing your site and increase conversions on your website
Feedback Form Widget – gather invaluable feedback from your customers and use it to improve the overall quality of your products and services
Product Cards Widget – generate more open rates on your products and close more sales by promoting your special offers and hot drops in a beautiful way
All of the above features are available for free, and with the AI-enhanced product onboarding and configuration, you can save both the time and effort that you would normally spend on configuring ecommerce software. The time that you can then use to focus on improving your customer service and closing more sales.
AI features for your WordPress website
At OpenWidget, we bring you a variety of AI features available out of the box – you don’t need to host anything at your side or take care of maintaining AI models. Add OpenWidget to your website and start using:
ChatGPT for WordPress
Our free Chat Interface for OpenAI Assistants allows you to create your very own OpenAI Assistant and link it with a free chat box that you can add to your WordPress – no coding skills required. With its help, you can provide your customers with 24/7 automated Customer Support by offering a true ChatGPT experience on your website.
What’s more, you can train your assistant with various materials that you already have, like your FAQ or other articles about your products or services. We also have a dedicated YouTube video that will tell you not only how to add ChatGPT to your website, but also how to create your own OpenAI Assistant as well!
Also, feel free to check out our dedicated How to create your OpenAI Assistant and install it on any website blog post.
AI-based Product Recommendations Widget
Our Product Recommendations Widget operates on a simple yet powerful principle. As customers browse through your website, our advanced algorithm, combined with a model powered by OpenAI, analyzes their browsing patterns and cross-references them with your online goods.
This process enables us to identify products that align perfectly with your customers’ interests and needs. Once they are ready, recommendations are presented to your customers in the captivating form of a card, displaying the products right at their fingertips.
AI-enhanced OpenWidget configuration
When setting up your OpenWidget account, you can use our AI-enhanced product configuration features to customize the following features:
Welcome message in our Contact Card
Products description in our Product Cards
FAQ module
Welcome Messages feature leverages the advanced language capabilities of OpenAI to create a personalized and engaging greeting for your customers. All you need to do is to provide a few keywords describing what the welcome message should be about. With just a click of a button, our app will dynamically generate a unique message tailored to your specific context, whether it is the time of day, your store’s location, or information when you are available to answer your customers’ questions.
The same goes for our Product Descriptions feature that you can now enhance with the power of OpenAI. Instead of typing the whole text by hand, you can now give us a few phrases describing your product best, and we will do the rest for you. Or you can copy the description you have on hand and check if we can come up with something better.
But that’s not all! With our AI-enhanced FAQ, we are removing the struggle of typing the answers to the most frequent questions by hand. All you need to do is to provide us with common customer questions, a few keywords related to those, and we will generate the complete answers for you.
Automated onboarding
At OpenWidget, we believe the product should tailor itself to you and your brand, and it should do it automatically. To achieve that, we offer you an automated onboarding that will:
grab your website’s screenshot so that you can, in real-time, check how the widget will look on your page;
suggest a language and a tailored theme for your widget so that it matches your brand.
And all of that with just a click of a button.
Ready-made integrations with other text| products
LiveChat integration
LiveChat is the best live chat software that you can use to build your Customer Support and connect with your customers. It is not only a real-time chatting tool for customers on your website, but also a place where you can create a communication hub capable of gathering messages from multiple channels. Channels like Apple Messages for Business, Messenger from Meta, WhatsApp Business, Email, SMS.
What’s more, with our other AI-based product ChatBot available out of the box, you will make sure that your Customer Service will not only be available 24/7, but it’ll also automatically learn about your business from the content of your website and answer any questions your customers may have. And now you can integrate it seamlessly with OpenWidget. Try it out for free, with a 14-day trial period!
HelpDesk integration
OpenWidget’s Contact, Feedback, and Bug Report Forms are a great and free way to engage with your customers. You can use them to not only build meaningful relations with your visitors but also listen to their feedback and improve your products and services.
With our official HelpDesk integration, we want to help you manage all of the messages left by your customers via OpenWidget. With a truly helpful ticketing system that, among other options, allows you to create workflows that automatically reply to your customers’ inquiries, you will rest assured that no message is left unanswered. See for yourself: as well as LiveChat, HelpDesk also offers a 14-day free trial period!
Notes
Requirements
The WordPress OpenWidget Plugin is available to you for free without any additional requirements except for the technical requirements listed at the beginning of this page.
Localization
OpenWidget for WordPress is currently available in English. You can translate the plugin into any language at translate.wordpress.org.
Documentation and Support
For documentation and tutorials, visit our official Help Center.
Check out our official website for more information about free customer service features.
About us
Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right?
OpenWidget was made to fix that.
Driven by growth and powered by simplicity, it lets you get in touch with potential customers without getting lost in overcomplicated solutions.
We are a part of text|
A company focused on helping brands provide better customer service at scale by analyzing, enriching, and automating text communication. You can learn more at Text.com.
In addition to OpenWidget, Text.com ecosystem of products includes:
LiveChat – a communication tool that allows you to chat live with your customers.
HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients.
ChatBot – a bot framework for AI chat bots.
Open Messaging Platform – create and monetize apps or build extensions for your own team.
KnowledgeBase – a public Help Center widget
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Free Customer Service Tools by OpenWidget」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
1.0.0 | 1.0.1 | 1.0.2 | trunk |
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