內容簡介
即時聊天功能清單：
專為 WordPress 設計
FluentChat 是一個 WordPress 外掛，而不是昂貴的第三方雲端即時聊天應用程式的薄型外殼。沒有 powered by 鏈接、無操作員限制，也不需要每月計劃。
您擁有數據
所有即時聊天數據都存儲在您的伺服器上（不，您不會遇到存儲問題）。我們不會收集任何信息，您的信息永遠不會離開您的網站。
免費且無限制
FluentChat 是一個免費的即時聊天外掛，您可以擁有無限制的操作員、消息、聊天和歷史紀錄。我們不會限制您的使用，也不會添加 powered by 鏈接。
響應式設計
FluentChat 是完全響應式的，您的訪客可以在任何設備上使用即時聊天小部件。這裡的額外好處是：FluentChat 的後台也是100%響應式的！即時聊天控制面板、設置頁面 - 一切都是響應式的。
乾淨的介面
我們對好的設計充滿熱情。我們希望建立一個做得很好並且看起來很棒的即時聊天外掛。FluentChat 的設計看起來簡約，但功能強大。
聊天歷史紀錄
您可以在後台查看所有聊天歷史紀錄。您可以查看所有消息、重要時間表和處理聊天的操作員。您甚至可以搜索存檔並查找特定消息。
聊天記錄的電子郵件通知
您可以允許訪客在其收件箱中接收聊天記錄。這個選項可以在設置頁面上禁用。
離線聯絡表單
當您的任何操作員都未登錄時，您可以選擇向用戶顯示聯絡表單，詢問他們的姓名、電子郵件和評論。當用戶填寫此表格時，我們將向您發送電子郵件通知。
預設多種信息模板
操作員可以在操作員個人資料頁面上存儲信息模板，並在與訪客進行即時聊天時快速存取它們。
小部件樣式設定
即時聊天小部件高度可自定義。在設置頁面上自定義即時聊天小部件時，您可以實時查看自己的更改。您甚至可以為您的即時聊天小部件添加自定義 CSS 進行高級樣式設定。
準備翻譯
FluentChat 是100％準備好翻譯的，並帶有6種語言：英語、法語、俄語、荷蘭語、德語和葡萄牙語。關於如何翻譯即時聊天插件，我們有一些文件在 這裡。
FluentChat Pro 的功能清單：
我們不會從免費版本中拿走任何基本功能。我們通過我們的 FluentChat Pro 外掛為您提供了一些高級功能。
聊天評級和反饋
當您的用戶結束即時聊天時，他們可以留下評級和一些反饋。操作員可以輕鬆瀏覽所有反饋和評級，位於聊天歷史紀錄頁面。
操作員在線時間
操作員可以在操作員個人資料頁面上按星期分段設置他們的在線聊天時間。
客戶信息
您可以查看客戶的信息，例如他們的位置、最後已知的 URL 和瀏覽器。您還可以配置小部件，要求客戶在啟動即時聊天之前輸入其姓名和電子郵件地址。您甚至可以在客戶配置文件中添加備註並建立更好的關係。
共享文件和截圖
您的客戶可以與操作員上傳和共享文件。他們甚至可以簡單地通過點擊分享他們的頁面截圖。操作員也可以上傳和與客戶共享文件。
免費短信通知
FluentChat Pro 允許您設置免費短信通知，以通知您的操作員有關新聊天的信息。
外掛標籤
開發者團隊
② 後台搜尋「FluentChat – Live Chat for WordPress」→ 直接安裝（推薦）
原文外掛簡介
List of Live Chat Features :
Built For WordPress
FluentChat is a WordPress plugin. Period. It is NOT a thin wrapper for an expensive third-party cloud-based live chat app. No powered by links. No limit on operators. No monthly plans.
You Own The Data
All the live chat data is stored on your servers (no, you won’t run into a storage issue). We don’t collect any information. Your info never leaves your website.
Free and Unlimited
FluentChat is a free live chat plugin, and you can have unlimited operators, unlimited messages, unlimited live chats, and unlimited archives. We don’t restrict your usage in any way. We don’t add a powered by link.
Responsive Everywhere
FluentChat is responsive all the way through. Your visitors can use the live chat widget on any device. But here’s the bonus: FluentChat’s back-end is 100% responsive too! The live chat dashboard, the settings page – everything is responsive.
Clean Interface
We are passionate about good design. We wanted to build a live chat plugin that did a great job, and looked awesome while doing it. FluentChat is designed to look minimal, but is packed with a ton of features.
Chat Archives
You can view all the chat archives in the back-end. You can look at all the messages, important timelines, and the operator who handled the chat. You can even search through the archives and look for specific messages.
Chat Logs in Email
You can allow your visitors to receive the chat logs in their inbox. This option can be disabled on the settings page.
Offline Contact Form
When none of your operators are logged in, you can choose to show the users a contact form, asking their Name, Email, and Comment. When your users fill out this form, we will send you an email notification.
Canned Messages
Operators can store message templates on the Operator Profile page and quickly access them on the Active Chats page when live chatting with visitors.
Widget Styling
The live chat widget is highly customizable. When customizing the live chat widget on the settings page, you can see your changes in real time. You can even add custom css to your live chat widget for advanced styling.
Translation Ready
FluentChat is 100% translation ready, and comes with 6 included languages: English, French, Russian, Dutch, German, and Portuguese. We have some documentation on how to translate the live chat plugin here
List of Features in FluentChat Pro :
We don’t take away any essential features from the free live chat version. We do offer some advanced functionality through our FluentChat Pro plugin.
Chat Ratings and Feedback
When your users end their live chat, they can leave a rating and some feedback. Operators can easily browser all feedbacks and ratings on the Chat Archives page.
Operator Online Hours
Operators can set their online chat hours, broken down by days of the week, on the Operator Profile page.
Customer Info
You can view customer info like their location, last known URL, and browser. You can also configure the widget to ask a customer’s name and email before they can initiate a live chat. You can even add notes to customer profiles and build a better relationship with them.
Share Files and Screenshots
Your customers can upload and share files with operators. They can even share a screenshot of their page with one click. Operators can also upload and share files with customers.
Get Free SMS Notifications
You can configure to receive SMS notifications every time a new visitors initiates a live chat. (This feature works with a limited number of operators).
User Role Management
Admins can choose which WordPress users can act as Chat Operators. They can also allow users to act as Chat Admins, giving them access to settings and global chat archives.
With FluentChat Basic all WP users who can ‘edit_posts’ are operators.
Auto Initiate Chat
You can configure to auto-initiate chat with visitors, even setting a delay period.
Custom Chat Icon Logo
Want your own logo on the chat icon? Sure!
Free 6 Month Customer Support
Run into an issue? Can’t figure something out? Let us help you out 🙂
Learn more about FluentChat Pro Live Chat or purchase it here.
Support & FeedBack
If you like our live chat plugin, please give us a rating! We are constantly striving to improve our live chat platform, and your feedback is most valuable.
