內容簡介
Engage Agent 是一款靈活的 WordPress 外掛，能夠作為 AI 聊天小工具、聯絡表單、候補名單註冊或電子報訂閱，所有功能皆可透過單一短碼實現。每次互動都會直接輸入 EmpireVault CRM，讓團隊無需匯出 CSV 或進行整合。
【主要功能】
• 四種渲染模式：AI 聊天、聯絡表單、候補名單、電子報訂閱
• 即時捕捉聯絡資訊：姓名、電子郵件及電話號碼
• AI 潛在客戶評分：根據對話意圖評估
• 支援雙重選擇驗證：候補名單與電子報模式
• 伺服器端 API 代理：API 金鑰不會暴露
• 10+ 管理設定：自訂行為與外觀
外掛標籤
開發者團隊
原文外掛簡介
Engage Agent is a flexible WordPress plugin that can render as an AI chat widget, a contact form, a waitlist signup, or a newsletter opt-in — all from a single shortcode. Every interaction feeds directly into the EmpireVault CRM with full attribution, so your team never has to export CSVs or wire up integrations.
Four Rendering Modes:
AI Live Chat ([engage_agent]) — Floating AI chat widget that qualifies visitors in real time, scores leads, and captures contact details mid-conversation.
Contact Form ([engage_form]) — Structured lead capture form with configurable fields. Submissions flow into the CRM automatically.
Waitlist Signup ([engage_waitlist]) — Pre-launch or limited-access signup with double opt-in email verification.
Newsletter Opt-In ([engage_newsletter]) — Email list growth with double opt-in compliance. Subscribers land in the same CRM where your sales and support teams work.
Core Features:
Configurable greeting message, chat title, and suggested questions
In-chat lead capture — name, email, and optionally phone number
AI lead scoring (weak/moderate/strong) based on conversation intent
Session persistence across page reloads (sessionStorage, no cookies)
Server-side API proxy — your API key is never exposed to the browser
Built-in rate limiting (100 requests per IP per hour, processed locally)
10+ admin settings for customizing behavior and appearance
Full page-URL attribution on every lead and signup
Double opt-in verification for waitlist and newsletter modes
Resend verification email support
Works with any WordPress theme
Part of the EmpireVault Platform:
Engage Agent is the front door to the EmpireVault platform. Behind the plugin, your team gets:
CRM — Lead management, AI-personalized email campaigns, unified inbox
Tickets — AI-powered help desk with auto-triage, SLA management, CSAT surveys
Knowledge Base — Searchable help articles to reduce support volume
Tasks — Lightweight task management tied to contacts, leads, and tickets
All modules share one data layer. A visitor who chats on the website becomes a CRM lead, receives a campaign, and opens a support ticket — with full history visible to every team member.
External Service
This plugin connects to the Engage API at engage.empirevault.com (or a custom endpoint you configure) to provide AI chat responses and process form submissions.
When a visitor interacts with the plugin, the following data may be transmitted to the Engage service:
A customer ID (configured by the site administrator)
A randomly generated session ID
The visitor’s chat message or form submission
The URL of the current page
If a visitor voluntarily provides contact information, the following may also be transmitted:
Name (if provided)
Email address (if provided)
Phone number (if provided)
No data is sent to the external service without active visitor interaction. No tracking, analytics, or telemetry data is collected or transmitted.
By using this plugin you agree to the Engage service terms:
Terms of Service
Privacy Policy
Upgrade Notices
1.3.0
Major update: the plugin now supports four rendering modes (chat, contact form, waitlist, newsletter). Update to offer your visitors more ways to engage.
1.0.0
Initial release.
