內容簡介
Drift 是一種最簡單的方式，免費將即時聊天客服功能新增到您的網站上。
98％的網站訪客在訪問您的網站後無所作為就離開了！現在是改變這種情況的時候了。
即時聊天客服是實現更多轉換、瞭解客戶需求和銷售的最快捷方式。
我們在自己的網站上只是添加了即時聊天視窗，就成功地增加了200％的線上來訪資訊。 💥
通常，你不需要增加更多流量就可完成更多銷售，只要在他們瀏覽您的網站時即時與訪客進行對話、幫助遇到困難的客戶、鼓勵他們使用您的產品，並即時獲得關鍵的反饋 - 這全部都可以在你的應用程序內，即時完成。
與您的客戶進行即時聊天
逾半數的網站訪客只停留了15秒，即時聊天客服能在幾秒鐘內幫您留住並轉換更多訪客。
發送應用程式內訊息
雖然電郵很好，但還有80％的人從未打開過電郵。使用應用程式內訊息與他們接觸。
提高您的淨推薦分數
獲取可操作的反饋，以幫助您的企業創建客戶喜愛的產品。
特色
即時通知。
即時的 Slack 整合，可立即通知您的團隊進行回覆（最佳實踐是在一分鐘內回覆）！
離線模式。
小團隊？無法提供全天候聊天支援？沒問題。離線模式可讓您對客戶設定適當的期望。
捕獲電子郵件地址。
在 Drift 的即時聊天中立即獲取電子郵件地址，以便稍後跟進。
流覽器目標設定。
當訪客進行有意義的訪問（例如多次拜訪定價頁面）時，請與他們聯繫。設置規則以專門針對這些人並向他們提供幫助。
實際推薦
“Drift 幫助我的團隊與客戶進行積極和高效的溝通。電子郵件、調查問卷、NPS 等都集成在一個位置？您無法擊敗它！”
— Paul Miller，SIKA 共同創始人
“這個產品非常易於使用，讓我公司的每個成員自如地與用戶交流。”
— Justin Mulvaney，Crystal 的客戶體驗負責人
每次您接收到新信息時，我們都會向您提供盡可能多的有關寫信人的信息，包括他們的名字、正在使用的頁面或您的應用程序內的位置、所在地、職位、公司信息、到其社交資料的鏈接等。
從今天開始增加更多銷售並獲得更好的客戶反饋。現在就開始使用 Drift 的100％免費即時聊天。 🚀
主要功能
能夠從 Slack 中即時與您的網站訪客和客戶進行對話。
完美集成了 HubSpot、Marketo、Mailchimp、Zapier、Intercom、Salesforce、Segment 等 100 多個應用程式。
如果 「$current_user」 存在，我們將在小部件中使用此電子郵件地址進行識別。
否則，該小部件在 Qaquire(i.e.取得) 模式下運行並提示匿名使用者輸入其電子郵件地址。這樣可以讓您與 WordPress 站點上的匿名訪客進行聊天。
使用方法
啟用插件後，請前往小部件自定義頁面變更設置並整合您的網站外觀。完成後，請瀏覽帳戶配置頁面並完成即時註冊程序以啟用插件。
外掛標籤
開發者團隊
原文外掛簡介
Drift is the easiest way to add free live chat to your site.
98% of website visitors leave without doing anything! It’s time to change that.
Live chat is the single fastest path to more conversions, customer insights, and sales.
We increased inbound leads by 200% just putting live chat on our own site. 💥
Often, you don’t need more traffic to close more sales. You just need to talk to visitors when they’re live on your site. Help customers who get stuck, encourage them to use your product, and get critical feedback – all inside your app, in real-time.
Live Chat With Your Customers
Half of your web visitors leave after just 15 seconds. Live chat helps you keep & convert more visitors — in seconds.
Send Customers In-App Messages
Your emails are great, but what about the 80% of people who never open them? Reach them with in-app messages.
Improve Your Net Promoter Score
Get actionable feedback that will help your business create products your customers love.
Features
Real-time notifications.
Real-time Slack integration to alert your team so they can respond within a minute (best practice)!
Offline mode.
Small team? Not able to support chat 24×7? No problem. Set the right expectation with offline mode.
Capture email addresses.
Get email addresses right inside of Drift’s live chat so you can follow up later.
Browser targeting.
Reach out when visitors do meaningful things – like visit your pricing page repeatedly. Set up rules to target these people and engage them with an offer to help.
Real Testimonials
“Drift has helped my team to be proactive and efficient when communicating with customers. Emails, Surveys, NPS and more all in one place? You cannot beat that!”
— Paul Miller, Co-Founder, SIKA
“The product is extremely intuitive to use and has allowed every member of our company to interact with users with ease.”
— Justin Mulvaney, Customer Experience Lead, Crystal
Every time you get a new message, we give you as much information as we can about the person writing in, including their name, which page they are on or where they are inside of your app, their location, job, company information, links to their social profiles and more.
Start closing more sales and getting better customer feedback today. Get started with Drift’s 100% free live chat. 🚀
Key Features
Talk to your website visitors and customers in real-time, right from Slack.
Integrates seamlessly with HubSpot, Marketo, Mailchimp, Zapier, Intercom, Salesforce, Segment and 100s more.
If a $current_user is present, we use their email as an identifier in the widget.
Otherwise the widget operates in aquisition mode and prompts anonymous users for their email address. This allows you to talk with anonymous visitors on your WordPress site.
Usage
After enabling the plugin, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.
